TeamSupport.com Announces Integration with Batchbook

TeamSupport.com today announced a successful integration between the company's flagship TeamSupport product and Batchbook, a powerful social CRM system.

2011-06-23

DALLAS, TX, June 23, 2011 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - a trend setting provider of SaaS-based customer service and help desk tools - today announced a successful integration between the company's flagship TeamSupport product and Batchbook, a powerful social CRM system from BatchBlue Software.

"Customer Support & Bug Tracking solutions rarely communicate efficiently with CRM systems, so keeping their separate customer databases synchronized is often a tedious and error-prone manual process," explained Robert C. Johnson, CEO of TeamSupport. "We make it easy to connect the data points by automatically importing key fields for any Batchbook record flagged as a 'Customer.' TeamSupport then monitors the CRM for any changes to those contacts and instantly updates itself. In addition, TeamSupport can place ticket data directly into a Batchbook customer record in the form of a note, complete with an active URL link back to the support ticket," he concluded.

"We are very excited to see this new integration with TeamSupport," said Batchbook CEO Pamela O'Hara. "Our customers can now see what's happening on both the sales and support sides of their business in one place, plus get a much better look at their entire customer relationship. We are happy to work with another Small Business Web member to align our products and make life even simpler for our shared customers."

Used by customer support and corporate help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.

About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.

About BatchBlue Software
Batchbook, BatchBlue Software's flagship product, provides small businesses and entrepreneurs with web-based CRM software to manage and track contact information, communications and tasks. Based in Providence, R.I., BatchBlue Software is a privately held company. Additional information may be found at http://www.BatchBlue.com.

[Attachments] See images for this press release:

ELSE PRESS RELEASES FROM THIS DATE:

China needs improved administrative system for nuclear power safety

2011-06-23

The People's Republic of China should improve its system for ensuring the safety of its rapidly expanding nuclear power program, experts from the Chinese Academy of Sciences say. Despite having 40% of the world's proposed nuclear power plants, the country lacks an independent regulatory agency and sufficient staff to keep pace with nuclear power development, they describe in a viewpoint article in ACS's journal Environmental Science & Technology. Qiang Wang and colleagues note that the Chinese government announced that it would suspend approvals for nuclear power plant ...

New delivery system for Viagra ingredient

2011-06-23

Scientists are reporting development and successful initial tests of a potential new delivery system for the biological signaling agent responsible for the effects of Viagra. It could be used to deliver the substance, called nitric oxide or NO, to treatment conditions ranging from heart disease to skin ulcers and other wounds that fail to heal, according to a report in the Journal of the American Chemical Society. João Rocha and colleagues explain that NO acts as an important agent in the body for expanding blood vessels (its role in Viagra and related medicines for erectile ...

With State-of-the-Art Mobile Unlock Servers, The Unlock Club Unlocks Over 800 Networks in Over 220 Countries

2011-06-23

The Unlock Club is an industry leader and has the most advanced mobile unlock servers on the planet. They also provide earning opportunities for mobile phone unlocking resellers. One area of the economy that isn't suffering is the sale of mobile phones, and The Unlock Club has a terrific opportunity for anyone who is involved with phone sales. Becoming a mobile phone unlocking reseller is easy with The Unlock Club. For mobile phone unlocking resellers who manage large numbers of daily code requests, The Unlock Club simplifies the process. You can enter all of the ...

Cancer survivors have lower employment rates and work fewer hours

2011-06-23

Cancer survivors are less likely to be employed, and they work fewer hours, than similarly aged adults without a history of cancer, even two to six years after diagnosis, according to a study by Penn State researchers. "The finding is significant when you consider that there are nearly 12 million cancer survivors living in the United States," said John Moran, assistant professor of health policy and administration, who led the study. Moran and his colleagues focused on a previously understudied group, cancer survivors in their prime working years -- between 28 and ...

Discards ban 'will boost fisheries', says new research

2011-06-23

Banning fisheries discards in the North Sea will promote fish stock recovery and increase fishermen's incomes, according to new research by scientists at the University of York. In the North Sea up to 75 per cent of fish are currently dumped after being caught, with the result that many fisheries are now badly overfished. In comparison, discards were banned in Norwegian waters in the late 1980s and their fisheries are now some of the most prosperous in the world. The research, published in the journal Reviews in Fisheries Science, involved a comparison of long-term data ...

Renaissance of 200-year old technology could ease 21st century sustainability challenges

2011-06-23

The obscure technology used in heated automobile seats, gadgets that charge iPhones from the heat of a campfire, and other devices is undergoing a renaissance and could well emerge as a new "green" substitute for traditional sources of energy and play other key roles in addressing some of society's most pressing sustainability issues. That's the conclusion of an article on the technology — termed thermoelectrics — in the current issue of Chemical & Engineering News (C&EN) the American Chemical Society's weekly newsmagazine. In the article, C&EN Senior Editor Mitch Jacoby ...

Strongest evidence yet indicates icy Saturn moon hiding saltwater ocean

2011-06-23

Samples of icy spray shooting from Saturn's moon Enceladus collected during Cassini spacecraft flybys show the strongest evidence yet for the existence of a large-scale, subterranean saltwater ocean, says a new international study led by the University of Heidelberg and involving the University of Colorado Boulder. The new discovery was made during the Cassini-Huygens mission to Saturn, a collaboration of NASA, the European Space Agency and the Italian Space Agency. Launched in 1997, the mission spacecraft arrived at the Saturn system in 2004 and has been touring the ...

Ben-Gurion University team presents environment movement report to Israel's Knesset

2011-06-23

JERUSALEM, ISRAEL, June 22, 2011 – Ben-Gurion University of the Negev's (BGU) Prof. Alon Tal presented the most comprehensive report to date on Israel's environmental movement. It details the movement's lack of training, involvement of experts and public support, as well as its perilous dependence on foreign donations. The report, "Israel's Environmental Movement: Trends, Needs and Potential," was presented to Knesset Speaker MK Reuven Rivlin on Tuesday as part of Environment Day at the Knesset. Prof. Alon Tal, of the Institute for Dryland Environmental and Energy Research ...

Baylor study finds church congregations blind to mental illness

2011-06-23

Mental illness of a family member destroys the family's connection with the religious community, a new study by Baylor University psychologists has found, leading many affected families to leave the church and their faith behind. The study shows that while families with a member who has mental illness have less involvement in faith practices, they would like their congregation to provide assistance with those issues. However, the rest of the church community seemed to overlook their need entirely. In fact, the study found that while help from the church with depression ...

Genetic finding offers hope for orphan disease

2011-06-23

New research conducted at UNC Lineberger Comprehensive Cancer Center, offers hope for people with a rare disorder called Chuvash polycythemia. Polycythemia is a disease characterized by excessive production of red blood cells. Symptoms include an enlarged spleen, blood clots, an increased risk of stroke, and in some cases the disease is a precursor to acute leukemia. While 95 percent of polycythemia cases are associated with a mutation in the JAK2 gene, a small number of patients have a mutation in the von Hippel-Lindau gene that produces a protein called pVHL. "It ...

TeamSupport.com Announces Integration with Batchbook

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: