(Press-News.org) Los Angeles, CA (02 August, 2012) In many restaurants throughout the world, wait staff's income depends largely on the tips received from customers. According to a new study, male restaurant customers give higher tips to waitresses wearing red. This study was published in a recent issue of Journal of Hospitality and Tourism Research (published by SAGE, on behalf of the International Council on Hotel, Restaurant, and Institutional Education).
In their study of 272 restaurant customers, researchers Nicolas Guéguen and Céline Jacob found not only that male patrons gave higher tips than female patrons in general, but that men gave between 14.6% and 26.1% more to waitresses wearing red, while color had no effect on female patrons' tipping behavior at all. The researchers explained that previous research has found that red increases the physical and sexual attractiveness of women.
Guéguen and Jacob instructed eleven waitresses in five restaurants to wear the same tee shirt in different colors (black, white, red, blue, green, and yellow) on different days over a six-week period. The waitresses were instructed to act as they normally would to all customers and to record how much they received as a tip from each customer.
The author wrote, "As red color has no negative effect on women customers, it could be in their interest to wear red clothes at work."
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The article "Gentlemen Patrons Give More Tips to Waitresses with Red Clothes" in Journal of Hospitality and Tourism Research is available free for a limited time at http://jht.sagepub.com/content/early/2012/04/16/1096348012442546.full.pdf+html.
The Journal of Hospitality & Tourism Research (JHTR) publishes original research, both conceptual and empirical, that clearly enhances the theoretical development of the hospitality and tourism field. The word contribution is key. JHTR encourages research based on a variety of methods, including both qualitative and quantitative approaches. JHTR also includes a Research Notes and Industry Viewpoints section. http://jht.sagepub.com/
Impact Factor: 0.653
Ranked: 22 out of 33 in Hospitality, Leisure, Sport & Tourism
Source: 2010 Journal Citation Reports® (Thomson Reuters, 2011)
Founded in 1946, the International Council on Hotel, Restaurant, and Institutional Education is the global advocate of hospitality and tourism education for schools, colleges, and universities offering programs in hotel and restaurant management, foodservice management and culinary arts. http://www.chrie.org/about/index.aspx
SAGE is a leading international publisher of journals, books, and electronic media for academic, educational, and professional markets. Since 1965, SAGE has helped inform and educate a global community of scholars, practitioners, researchers, and students spanning a wide range of subject areas including business, humanities, social sciences, and science, technology, and medicine. An independent company, SAGE has principal offices in Los Angeles, London, New Delhi, Singapore and Washington DC. www.sagepublications.com
Note to waitresses: Wearing red can be profitable
2012-08-02
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