CAI Announces March 2013 Training Seminars And Development Programs In Raleigh

RALEIGH, NC, March 06, 2013 (Press-News.org) Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, announced the company's March 2013 schedule of training and development seminars. All courses will be held at CAI's Raleigh location at 2900 Highwoods Blvd. unless otherwise noted.

-"Fundamentals of Supervision Certification Program" is a two-day program designed to help first-time supervisors and managers establish a strong foundation for supervisory success. During the course, attendees will learn how to define their roles as supervisors, avoid common pitfalls as new supervisors, delegate tasks, effectively deliver messages to varying communication styles, apply a model to successfully manage conflict and identify strategies to motivate employees. The program will take place Monday, March 4 and Tuesday, March 5 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-"Essentials of HR Certification Program" is a three-day course in which participants will discover the fundamental regulatory and compliance knowledge needed to establish a solid human resources foundation. During the course, participants will learn to communicate performance standards and expectations, develop harassment and discrimination policies, and understand key legislation affecting employee rights. The course will take place on Tuesdays from Tuesday, March 5 through Tuesday, March 19 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/bgCbnY.

-"PHR/SPHR Certification Study Course" is a study course that will prepare participants for the PHR and SPHR certification exams. During the course, participants will focus on six major areas of human resources: strategic management, workplace planning and employment, human resources development, compensation and benefits, employees and labor relations, and occupational health, safety and security. David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc. will lead this interactive preparatory program. The course will take place on Tuesdays from Tuesday, March 5 through Tuesday, April 30 from 6 p.m. to 9 p.m. and is available as an online course as well. For more information, visit http://bit.ly/a8r0NJ.

-"2013 HR Management Conference" is a two-day conference for HR directors, managers, professionals, and executives. The conference will include sessions led by professionals on a variety of topics and issues and will offer multiple networking opportunities for attendees. During the conference, attendees will learn how to tap into employees' deepest motivations to produce great results, attract the best and brightest employees, overcome life and work obstacles, engage employees to exceed expectations, bring out the best in internal teams, prepare for demographic shifts, maximize employee creativity and satisfaction, and more. Keynote speakers for the event include Daniel Pink, New York Times bestselling author of Drive and A Whole New Mind; Dr. James Johnson, distinguished professor at the UNC Chapel Hill Kenan-Flagler Business School; and Jon Gordon, best-selling author of The Energy Bus. The conference will take place Wednesday, March 6 and Thursday March 7 from 8 a.m. to 4 p.m. For more information, visit http://bit.ly/XSPaN7.

-"Team Leader Certification Program" is a two-day, interactive program that will help prepare team leaders to perform at higher levels. Through group discussions, exercises, role-plays and action planning, attendees will develop the necessary skills to succeed and will gain a better understanding of how to apply these skills to specific workplace situations. At the end of the course, attendees will be equipped to apply strategies to effectively influence others; communicate efficiently and appropriately with subordinates, peers and superiors; deliver clear messages and requests for action; manage difficult employee behaviors; identify actions to better motivate team members; and apply a process to improve employee productivity. The program will take place Monday, March 11 and Tuesday, March 12 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/cHsA4n.

-"Stepping Up to Supervision Certification Program" is a two-day program designed to provide non-supervisors with the management and leadership skills needed to succeed in a future supervisory role. During the program, participants will build supervisory leadership skills including effective delegation, conflict resolution, time management, motivating others, demonstrating leadership and goal setting. The program will take place Thursday, March 14 and Friday March 15 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/fdIYGt.

-"Healthcare Reform Updates: What's in Store for 2013 and Beyond" is an interactive course that will equip participants with a better understanding of how to plan for and meet the requirements of future healthcare reform provisions, particularly those that could cause compliance challenges for group health plans. Presentations will be led by Joy Binkley and Lindsey Surratt from Hill, Chesson & Woody Employee Benefit Services. The course will take place on Tuesday, March 19 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/Xq6k1k.

-"Workplace Laws for Managers and Supervisors" is a half-day course that will provide supervisors and managers with a greater understanding and awareness of the responsibilities associated with laws that govern the workplace. At the end of the course, participants will be able to understand and comply with many workplace laws, including those addressing sexual harassment, discrimination, civil rights, disabilities, labor relations and the Family and Medical Leave Act; manage specific compliance situations; counsel employees on varying workplace laws; and properly document relevant situations. The course will take place on Wednesday, March 20 from 9 a.m. to noon. For more information, visit http://bit.ly/cny9bE.

-"Interviewing for Success" is a three-hour course designed to help new and experienced managers and supervisors master the interviewing process. Participants will learn to avoid common interviewing errors and develop effective interview questions to ensure the hiring of candidates that will be most successful in their new jobs. At the end of the course, participants will be able to identify the four steps in a successful interview process, understand the importance of asking behavioral interview questions, develop questions for an effective interview, identify appropriate probing questions and develop strategies for handling difficult candidate responses. The program will take place on Wednesday, March 20 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/aAH18N.

-"Managing Problem Performance" is a half-day course in which participants will discover strategies and tools to effectively handle problem employee performance. Participants will learn how to identify the difference between behavioral issues and performance issues, identify causes of poor performance, apply the five steps to improve poor performance, hold a conversation to improve performance, identify when progressive discipline is appropriate and identify the components of a performance improvement plan. The course will take place on Thursday, March 21 from 9 a.m. to noon. For more information, visit http://bit.ly/dAzTvH.

-"The Basics of Self-Funded Health Plans" is a free three-hour seminar that will cover the basics of self-funded health plans against the backdrop of healthcare reform, examining common terminology and disadvantages to self-funding. During the seminar, attendees will learn the risks and potential rewards of self-funding and the key differences of self-funded plans from fully-insured plans. Additionally, attendees will learn about the different types of stop loss coverage and reinsurance contracts, and what types of pitfalls to avoid when self-funding. At the end of the seminar, participants will be able to determine whether self-funding is the right approach for their business. Presentations will be led by Rob Krieg and Dax Hill from Hill, Chesson, & Woody Health and Welfare Services. Free to CAI members and nonmembers, the seminar will take place on Thursday, March 21 from 9 a.m. to noon and from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/XNHFl1.

-"Conducting Effective Performance Appraisals" is a half-day course designed to help supervisors and managers improve their ability to evaluate employees in a way that leads to increased productivity. During the course, participants will learn how to understand the components of an effective performance appraisal, identify factors to evaluate performance, differentiate performance levels, identify key elements in conducting a performance appraisal discussion, and create an appropriate and effective performance development plan. The course will take place on Thursday, March 21 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/cOTUwW.

-"Ask the Expert - Tweet This: You're Fired!" is an interactive program led by Jonathan Yarbrough, attorney and partner of Constangy, Brooks & Smith, LLC. During the program, participants will discuss options and approaches to handling employee use, or misuse, of social media. Additionally, the program will address employee privacy concerns and how to combat employee beliefs that social media activity is completely private, even when this is not the case. Part of CAI's Ask The Expert Series, the program is built to be highly-interactive and participants are encouraged to bring forth any relevant questions for discussion. The program is available in-person or via the Internet and will take place on Tuesday, March 26 from 8:30 a.m. to 10 a.m. For more information, visit http://bit.ly/WZ4t2Q.

QUOTES:
"It is with great pleasure that we announce our latest, interactive seminars for March in Raleigh," said Clarke. "These seminars support the career development needs of professionals in the Triangle and offer information on the most relevant updates for the HR industry and beyond to support the overall growth of the Triangle's business community."

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DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

ABOUT CAI:
CAI is a trusted resource for HR, compliance and people development. With locations in Raleigh and Greensboro, CAI is a membership-driven organization that helps North Carolina employers maximize employee engagement and minimize employer liability through human resources and management advice, training, news, survey data, public policy advocacy and consulting services. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
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anjelica@mmipublicrelations.com
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