Mindful multitasking: Meditation first can calm stress, aid concentration

Levy, a computer scientist, and Wobbrock, a researcher in human-computer interaction, conducted the study together with Information School doctoral candidate Marilyn Ostergren and Alfred Kaszniak, a neuropsychologist at the University of Arizona.

"To our knowledge, this is the first study to explore how meditation might affect multitasking in a realistic work setting," Levy said.

The researchers recruited three groups of 12-15 human resource managers for the study. One group received eight weeks of mindfulness-based meditation training; another received eight weeks of body relaxation training. Members of the third, a control group, received no training at first, then after eight weeks were given the same training as the first group.

Before and after each eight-week period, the participants were given a stressful test of their multitasking abilities, requiring them to use email, calendars, instant-messaging, telephone and word-processing tools to perform common office tasks. Researchers measured the participants' speed, accuracy and the extent to which they switched tasks. The participants' self-reported levels of stress and memory while performing the tasks were also noted.

The results were significant: The meditation group reported lower levels of stress during the multitasking test while those in the control group or who received only relaxation training did not. When the control group was given meditation training, however, its members reported lower stress during the test just as had the original meditation group.

The meditation training seemed to help participants concentrate longer without their attention being diverted. Those who meditated beforehand spent more time on tasks and switched tasks less often, but took no longer to complete the overall job than the others, the researchers learned.

No such change occurred with those who took body relaxation training only, or with the control group. After the control group's members underwent meditation training, however, they too spent longer on their tasks with less task switching and no overall increase in job completion time.

After training, both the meditators and those trained in relaxation techniques showed improved memory for the tasks they were performing. The control group did not, until it too underwent the meditation training.

"Many research efforts at the human-technology boundary have attempted to create technologies that augment human abilities," Wobbrock said. "This meditation work is unusual in that it attempts to augment human abilities not through technology but because of technology — because of the demands technology places on us and our need to cope with those demands."

Levy added: "We are encouraged by these first results. While there is increasing scientific evidence that certain forms of meditation increase concentration and reduce emotional volatility and stress, until now there has been little direct evidence that meditation may impart such benefits for those in stressful, information-intensive environments."

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For more information, contact Levy at 206-616-2545 or dmlevy@u.washington.edu; or Wobbrock at 206-616-2541 or wobbrock@uw.edu.

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