CAI Announces September 2012 Seminars And Development Programs In Raleigh

RALEIGH, NC, September 02, 2012 (Press-News.org) Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, announced the company's September 2012 schedule of training and development seminars. All courses will be held at CAI's Raleigh location at 2900 Highwoods Blvd. unless otherwise noted.

-"Compliance in a Post-Healthcare Reform World" is a three-hour course for HR managers, benefits managers and any individuals involved in employee benefit decisions that will teach attendees how to plan for the changes and subsequent impacts of the Patient Protection and Affordable Care Act (PPACA) on employee benefit plans. Topics of discussion will include the emerging importance of control groups and the impact they have on workplace responsibilities, new requirements for discrimination concerns and communication, and whether attendees' contribution strategies will need additional changes. The course will be led by Mike Beck, principal health and wellness consultant for Hill, Chesson & Woody. The program will take place on Thursday, Sept. 6 from 9 a.m. to noon. For more information, visit http://bit.ly/NOcS6x.

-"Team Leader Certification Program" is an interactive two-day certification program in which participants will develop the skills needed to succeed as team leaders and better understand how to apply these skills to specific workplace situations. The program will explain the role and characteristics of an effective team leader and will cover best practices for resolving conflict, providing feedback, and motivating and improving employee productivity. The course will take place on Tuesday, Sept. 11 through Wednesday, Sept. 12 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/cHsA4n.

-"Fundamentals of Management Certification Program" is an interactive two-day certification program in which participants will master the key competencies associated with effective leadership: leadership vision, values and character; communication; coaching; and credibility. Participants will learn, and practice applying, the skills that will enable them to positively influence their staff to optimal performance and productivity. The program will take place from Thursday, Sept. 13 through Friday, Sept. 14 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/bIWEzs.

-"Ask the Expert - Crisis Communication in the 21st Century - What You Need to Know and When to Consider Calling a Professional" is a complimentary program for CAI members only in which participants will get an in-depth look into the world of crisis communications. Featuring speaker Patty Briguglio, CEO of MMI Public Relations, a full-service PR firm based in the Triangle region of North Carolina, the course will provide attendees with tips and strategies for identifying spokespeople, preparing statements and talking points, dealing with the media, managing social media, putting policies in place for employees and customers, and how best to provide regular training sessions for management in the event of a crisis. The Ask the Expert program is built to be an interactive discussion with a significant amount of time committed to answering questions from the audience. The course will take place on Tuesday, Sept. 18 from 8:30 a.m. to 10:00 a.m. For more information, visit http://bit.ly/TCS17N.

-"Critical Considerations When Performing Background Checks" is a three-hour course that addresses how the growing trends of falsified resumes, theft, embezzlement and civil litigation are leading many companies to start conducting background checks on potential employees. Participants will learn about the laws that specifically apply to background checking such as the federal Fair Credit Reporting Act (FCRA), the federal Fair and Accurate Transaction Act (FACTA), and the N.C. Identity Theft Protection Act. During the course, participants will discuss what to consider when making hiring decisions and practical applications of the Equal Employment Opportunity (EEO) law, and will discover tools and techniques to ensure that they are consistently evaluating applicants. The course will take place on Tuesday, Sept. 18 from 9 a.m. to noon. For more information, visit http://bit.ly/9vmiQR.

-"HR Best Practices: Finding, Hiring and Onboarding the Best" is a one-day interactive training workshop that will help attendees build recruiting, interviewing and onboarding processes that are aligned with the needs of their businesses. Additionally, the workshop will teach attendees how to attract, select and retain the right candidates by objectively identifying and assessing key job competencies. Participants will have the opportunity to assess their current recruiting, hiring and onboarding practices, and develop an action plan to apply what they learned from the course. The course will take place on Tuesday, Sept. 18 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/TCUD5K.

-"Building Relationships Using the Myers-Briggs Type Inventory" is a three-hour course centered on how to identify personality types with the Myers-Briggs Type Inventory (MBTI), which provides insight into an individual's strengths and weaknesses, enabling him or her to grow as a leader. During the course, participants will take the test, discuss the results and learn about the potential uses of such valuable self-knowledge in their work environment. The course will take place on Wednesday, Sept. 19 from 9 a.m. to noon. For more information, visit http://bit.ly/bd0h1V.

-"Creative Problem-Solving" is a three-hour course for individuals who want to further develop their ability to use creative thinking to find solutions to their business issues. Through instruction, discussion and team exercises, participants will learn to look at issues from many different angles, enabling them to discover solutions they may never have thought of before. This course will help participants expand their capacity to think creatively, discover a process for determining alternative solutions to problems and learn how to facilitate creative thinking sessions for their team. The course will take place on Wednesday, Sept. 19 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/aVlM3f.

-"Practical Management II Certification Series" is a series of eight half-day courses for new and experienced managers who would like to sharpen their basic management skills. Focusing on the key competencies necessary for success as a manager, this series offers a review of current theories in management with examples of how to apply them in participants' workplaces. Through practice exercises, role-plays, case studies and classroom discussion, attendees will discover practical tips they can use right away. The course will take place on Wednesday, Sept. 19 through Thursday, Oct. 18 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/d9tUS7.

-"Building Successful Teams" is a three-hour course that will help attendees build a team environment and/or help their current team function better. Participants will discover how to increase team unity, identify effective and ineffective team behaviors, describe the five stages of team development, and use individual strengths to achieve maximum team results. The course will take place on Thursday, Sept. 20 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/dilofZ.

-"Managing Conflict in the Workplace" is an interactive course in which participants will learn how to avoid losing their cool and how to turn conflict into an opportunity for collaboration. Attendees will discover how to identify and understand their individual conflict style and triggers, identify strategies to help others collaborate more effectively, and develop a process for resolving conflict. The course will take place on Thursday, Sept. 20 from 9 a.m. to noon. For more information, visit http://bit.ly/91uv5D.

-"Cutting Your Workers' Compensation Costs: How to Reduce Costs and Avoid Pitfalls" is a full-day, highly interactive program that will focus on providing participants with the tools needed to manage difficult workers' compensation claims. Participants will discuss the Occupational Safety and Health Administration's (OSHA) expectations of all organizations and will gain a better understanding of OSHA recordkeeping and the workers' compensation process in North Carolina while discovering aggressive claims management strategies that will help their organizations save money. The program will take place on Tuesday, Sept. 25 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/bArub0.

-"Newly Appointed Supervisor Certification Program" is a two-day program that will help first-time supervisors and managers establish a strong foundation for success. The program will begin with a self assessment to identify strengths and important areas for growth to ensure a smooth and effective transition. The program will then focus on basic supervisory skill building, and strategies for building trust, communicating effectively, motivating and recognizing employees, delegating, and managing conflict. The program will take place from Tuesday, Sept. 25 through Wednesday, Sept. 26 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-"Improving Your Basic Business Writing Skills" is a one-day program that covers the basics of business writing. A discussion led by Dr. David Covington, a business and technical writing professor at N.C. State University, will review the fundamentals of business grammar and style. Participants will learn how to write sentences with clarity and impact, avoid common grammatical errors, and organize documents for higher readability. The program will take place on Wednesday, Sept. 26 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/cZF7uq.

-"Cracking the Black Box - Myths of Health Insurance" is a three-hour course presented by Ellen Tucker, CMCE, lead consultant for Hill, Chesson & Woody Employee Benefit Services, and Hue Sheahan, vice president of Underwriting & Risk Management for Hill, Chesson & Woody Employee Benefit services. The course will address concerns such as whether larger organizations pay less for health insurance than smaller organizations, if many employers will drop their health plans in 2014, if an insurer's contract provisions really matter when it comes to administering company health insurance plans and more. The course will take place on Thursday, Sept. 27 from 9 a.m. to noon and again from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/Mz6NvW.

-"Time Mastery: Taking Control of Your Time" is a full-day program that will help participants take control of their time and accomplish more. Prior to the program, participants will complete the Time Mastery Profile assessment and during the course, will analyze the results and learn how they are applicable to each participant's job. Participants will learn a system for successful prioritization and discover how best to deal with interruptions and avoid procrastination. The program will take place on Thursday, Sept. 27 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/aJLJQz.

-"PHR/SPHR Certification Study Course" is a series of study courses that will help participants prepare for the PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) certification from the Human Resources Certification Institute (HRCI). The program will be led by David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc., and will take place on Friday, Sept. 28 through Friday, Nov. 30 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/a8r0NJ.

QUOTES:
"We are excited to announce the schedule for the upcoming September seminars in Raleigh," said Clarke. "Our programs work to foster individual and professional growth by addressing the current needs of our area's professionals, supervisors, managers and HR executives. We aim to offer them an in-depth look into important workplace topics, trends and common issues with interactive discussions, expert advice and highly-effective training tools."

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DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

ABOUT CAI:
CAI is a trusted resource for HR, compliance and people development. With locations in Raleigh and Greensboro, CAI is a membership-driven organization that helps North Carolina employers maximize employee engagement and minimize employer liability through human resources and management advice, training, news, survey data, public policy advocacy and consulting services. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
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anjelica@mmipublicrelations.com
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