DALLAS, TX, October 18, 2010 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - a trend setting provider of SaaS-based customer service and help desk tools - today announced a successful deployment of the company's Enterprise Edition by New Tech Computer Systems. The Shreveport, LA based software company develops and supports specialized systems that facilitate the day-to-day business practices of institutional and retail pharmacies, as well as alternate care facilities such as nursing homes and health clinics.
Charged with establishing a call center styled support department and preparing the company's Alternate Care Group for significant anticipated growth, operations manager Ron Petitt researched a wide range of product offerings. "Right off the bat, TeamSupport seemed easier to use with enough 'out-of-the-box' features to get my team moving," he declared. "We were up-and-running in a single day ... TeamSupport's intuitive layout and functional metaphors made it a gem to implement; it's become the center of our world. Internal communications have really improved and, with email notification, it's rare that anything falls through the cracks." The Group is also making good use of TeamSupport's recently introduced Inventory tracking and Wiki modules.
"We are very pleased to have New Tech Computer Systems on-board," said Robert C. Johnson, president of TeamSupport parent Muroc Systems. "It's gratifying to know our software has a role in improving the efficiency of healthcare delivery."
Used by customer support and corporate help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.
About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.
About New Tech Computer Systems
Founded in 1978, New Tech Computer Systems (www.newtechsys.com) is headquartered in Shreveport, LA as a subsidiary of Morris Dickson Wholesale Pharmaceuticals, established in 1841. New Tech develops and maintains specialized software systems designed to facilitate the business practices of retail and institutional pharmacies, as well as alternate care facilities such as nursing homes and health clinics. The company currently operates in seven states and is actively expanding. Please visit http://teamsupport.com/case_study6.php for the full case study.
TeamSupport.com Upgrades Customer Support at New Tech Computer Systems
TeamSupport.com (http://www.TeamSupport.com) - a trend-setting provider of SaaS-based customer service and help desk tools - today announced a successful deployment of the company's Enterprise Edition by New Tech Computer Systems.
2010-10-18
[Attachments] See images for this press release:
ELSE PRESS RELEASES FROM THIS DATE:
Welcome to the Wonderfully Wacky World of Opinionated Pets(R)
2010-10-18
There's a hilarious new line of pet art in town, and they're barking out to Opinionated Pets(R) everywhere!
Pet Parents know who they are. They're the ambitious dogs who "landscaped" their yards to smithereens. They're the "innocents" who swear they "didn't do it" - whatever "it" is. They're the critters who look at their humans "sideways" to let them know that what they just said is utterly ridiculous. And they're the adoring, unconditionally devoted pets who bring love, joy - and above all - certainty into this new world where love, joy and certainty are in increasingly ...
GamblingNerd.com Releases All-in-One Gambling News
2010-10-18
There's a new all-in-one gambling news site hitting the worldwide web this week with the premise of being a thorough, all-embracing source of just about anything related to online gambling. The site deals with all major e-gambling industries; online casinos, online poker rooms, online bingo halls and even online sportsbooks.
No one wants to be classified as a nerd; the reason being that nerds are stereotypically brainy people who spend all of their time reading, studying and learning new things about whatever they may be interested in. Then again, we all love to know ...
Stretch Marks Are a Thing of the Past with New Non-Invasive Procedure
2010-10-18
Unsightly stretch marks no longer have to be something you just cover up, thanks to a groundbreaking procedure developed by Dr. Simon Ourian, medical director of Epione Medical in Beverly Hills. The procedure has already restored beautiful skin to scores of patients in what is a quick, relatively painless and non-invasive procedure that can be done on an outpatient basis.
Initial results have shown that in many cases, Dr. Ourian's new Coolbeam technology is more effective than dubious and inconsistent over-the-counter creams and much easier and accomplished with less ...
Visible Scars Introduces New Apparel Line, Picking Up Where Mood Rings Left Off
2010-10-18
In the 1970s, America saw the introduction of Mood Rings, which changed colors based on an individual's body temperature. The 1990s gave birth to heat-sensitive clothing, with similar color-changing features. Today, a new apparel company has announced the release of a clothing line evolved from these previous concepts - but with a deeper psychological twist. Visible Scars is introducing emotion-based apparel, featuring mood-altered clothing designs.
Visible Scars Design & Apparel, based out of St. Petersburg, FL, found the need to answer the requests of consumers, given ...
Planet hunters no longer blinded by the light
2010-10-17
Using new optics technology developed at the University of Arizona's Steward Observatory, an international team of astronomers has obtained images of a planet on a much closer orbit around its parent star than any other extrasolar planet previously found.
The discovery, published online in Astrophysical Journal Letters, is a result of an international collaboration among the Steward Observatory, the Swiss Federal Institute of Technology Zurich, the European Southern Observatory, Leiden University in the Netherlands and Germany's Max-Planck-Institute for Astronomy.
Installed ...
Researchers find nonprofit weight loss program beats obesity
2010-10-17
AURORA, Colo. (October 14, 2010) - In the battle against obesity, new research has found that it may not be necessary to spend a lot on a weight loss program when cheaper, nonprofit alternatives may work just as well.
Researchers at the University of Colorado Anschutz Medical Campus found those who spent three years in the nonprofit Take Off Pounds Sensibly (TOPS) program lost five to seven percent of their body weight and kept it off.
"This is the first time a study of this size and duration has ever been done on a weight loss program," said Nia Mitchell, MD, MPH, ...
Using discards, scientists discover different dinosaurs' stomping grounds
2010-10-17
New Haven, Conn.—By examining the type of rock in which dinosaur fossils were embedded, an often unappreciated part of the remains, scientists have determined that different species of North American dinosaurs from the Late Cretaceous period 65 million years ago occupied different environments separated by just a few miles.
Hadrosaurs or duck-billed dinosaurs, along with the small ornithopod Thescelosaurus, preferred to live along the edge of rivers, according to the research. Ceratopsians, on the other hand, which include the well-known Triceratops, preferred to be several ...
Small BMI change in overweight children could have big blood pressure impact
2010-10-17
Small changes in weight can make bigger differences in the blood pressure for overweight children, compared to those at normal weight, according to a new study.
Researchers tracked blood pressure, height and weight of 1,113 children over time, with the longest follow-up exceeding 10 years. They then compared the children's body mass index (BMI, a measure of body weight) to national charts adjusted for age, sex and height. Kids with BMIs in the 85th percentile or higher are considered overweight.
"Below the 85th percentile, BMI effects on blood pressure appear to be fairly ...
Team of chemists produces biodiesel at their university, using used cooking oil as a basis
2010-10-17
The cafeterias at the Catering School on the Leioa campus of the University of the Basque Country (UPV/EHU) use litres upon litres of oil for cooking, given that many students, research workers, lecturers and ancillary staff eat there. Currently a truck takes away all the waste. However, a number of Chemistry Faculty lecturers have demonstrated that this oil can be used and revalued at the university itself, having managed to produce biodiesel from the used oil. According to lecturer Ms Eneritz Anakabe, "we have shown that it can be done on a small scale, that biodiesel ...
First babies born from genetic screening study
2010-10-17
Two women taking part in the world's first controlled study of a comprehensive genetic screening test before IVF have given birth to healthy babies. The babies, twin girls born in Germany in June and a singleton boy born in Italy in September, are the first deliveries in a pilot study of comparative genomic hybridisation (CGH) by microarray, a new method of screening oocytes for IVF for a full range of chromosomal disorders.
Dr Cristina Magli, embryologist at the SISMER Centre in Bologna, one of the two centres taking part in the trial, said: " All the babies and their ...
LAST 30 PRESS RELEASES:
Study: Teens use cellphones for an hour a day at school
After more than two years of war, Palestinian children are hungry, denied education and “like the living dead”
The untold story of life with Prader-Willi syndrome - according to the siblings who live it
How the parasite that ‘gave up sex’ found more hosts – and why its victory won’t last
When is it time to jump? The boiling frog problem of AI use in physics education
Twitter data reveals partisan divide in understanding why pollen season's getting worse
AI is quick but risky for updating old software
Revolutionizing biosecurity: new multi-omics framework to transform invasive species management
From ancient herb to modern medicine: new review unveils the multi-targeted healing potential of Borago officinalis
Building a global scientific community: Biological Diversity Journal announces dual recruitment of Editorial Board and Youth Editorial Board members
Microbes that break down antibiotics help protect ecosystems under drug pollution
Smart biochar that remembers pollutants offers a new way to clean water and recycle biomass
Rice genes matter more than domestication in shaping plant microbiomes
Ticking time bomb: Some farmers report as many as 70 tick encounters over a 6-month period
Turning garden and crop waste into plastics
Scientists discover ‘platypus galaxies’ in the early universe
Seeing thyroid cancer in a new light: when AI meets label-free imaging in the operating room
Neutrophil-to-lymphocyte ratio may aid risk stratification in depressive disorder
2026 Seismological Society of America Annual Meeting
AI-powered ECG analysis offers promising path for early detection of chronic obstructive pulmonary disease, says Mount Sinai researchers
GIMM uncovers flaws in lab-grown heart cells and paves the way for improved treatments
Cracking the evolutionary code of sleep
Medications could help the aging brain cope with surgery, memory impairment
Back pain linked to worse sleep years later in men over 65, according to study
CDC urges ‘shared decision-making’ on some childhood vaccines; many unclear about what that means
New research finds that an ‘equal treatment’ approach to economic opportunity advertising can backfire
Researchers create shape-shifting, self-navigating microparticles
Science army mobilizes to map US soil microbiome
Researchers develop new tools to turn grain crops into biosensors
Do supervised consumption sites bring increased crime? Study suggests that’s a myth
[Press-News.org] TeamSupport.com Upgrades Customer Support at New Tech Computer SystemsTeamSupport.com (http://www.TeamSupport.com) - a trend-setting provider of SaaS-based customer service and help desk tools - today announced a successful deployment of the company's Enterprise Edition by New Tech Computer Systems.