Ethics in patient preferences for AI–drafted responses to electronic messages

JAMA Network Open

2025-03-11

(Press-News.org) About The Study: In this survey study, participants expressed a mild preference for messages written by artificial intelligence (AI) but had a slightly decreased satisfaction when told AI was involved. Patient experience must be considered along with ethical implementation of AI. Although AI disclosure may slightly reduce satisfaction, disclosure should be maintained to uphold patient autonomy and empowerment.

Corresponding Author: To contact the corresponding author, Anand Chowdhury, MD, MMCi, email anand.chowdhury@duke.edu.

To access the embargoed study: Visit our For The Media website at this link https://media.jamanetwork.com/

(doi:10.1001/jamanetworkopen.2025.0449)

Editor’s Note: Please see the article for additional information, including other authors, author contributions and affiliations, conflict of interest and financial disclosures, and funding and support.

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About JAMA Network Open: JAMA Network Open is an online-only open access general medical journal from the JAMA Network. On weekdays, the journal publishes peer-reviewed clinical research and commentary in more than 40 medical and health subject areas. Every article is free online from the day of publication.

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Ethics in patient preferences for AI–drafted responses to electronic messages

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