Providers Say Agfa Healthcare Has Room for Improvement as an Imaging Partner
Agfa's stated core belief is centered around helping imaging providers succeed, yet a majority of customers interviewed by KLAS report gaps in reaching desired results when using Agfa as a vendor. The reasons and other details can be found in the new KLAS vendor performance report Agfa HealthCare Study 2013: Partnering with Agfa in 2013.
Throughout 2012, KLAS published a series of reports focused on imaging solutions. These reports, as well as discussions with providers, revealed that Agfa was losing client loyalty in the U.S. due to weak customer relations. In order ...









