Public opinion on who should do content moderation
Americans perceive small juries of content experts as the most legitimate moderators of potentially misleading content on social media, according to a survey, but perceive large, nationally representative or politically balanced juries with minimum knowledge qualifications as comparably legitimate. Social media content moderation policies tend to attract criticism, with some calling for more aggressive removal of harmful and misleading content and others decrying moderation as censorship and accusing expert moderators of being politically biased. Less clear is what the general public would like to see in terms of content ...