Poker-faced professions take toll on employees
Employees who have to maintain a neutral disposition while they are on the clock tend to spend more energy to meet that requirement; therefore, they have less energy to devote to work tasks, according to new research from Rice University, the University of Toronto and Purdue University.
The researchers found that workers who must avoid appearing either overly positive or negative -- such as journalists, health care professionals, social workers, lawyers and law enforcement officers -- suppress expressions of emotion more than workers in other service-oriented professions, ...



