Study shows investing in engaging healthcare teams is essential for improving patient experience
A study published in the Journal of Patient Experience, with the participation of the D'Or Institute for Research and Education (IDOR), analyzed the perceptions of over 47,000 healthcare professionals on institutional efforts to improve patient experience in private hospitals in Brazil. The research indicated that engaging care teams remains the biggest challenge for concrete improvements in the quality of care.
What Healthcare Professionals Think About Patient Experience
Patient experience, understood as how patients and their families perceive the care they receive, has gained prominence as a quality indicator in healthcare. However, while research often prioritizes ...