ATMs and other digital self-serve devices fail to meet accessibility needs
Most self-service interactive devices — kiosks, ATMs and other digital interfaces — don't measure up to the accessibility needs of Canadians who report to have a disability, a new study has found.
In partnership with the CSA Group (Canadian Standards Association), University of Waterloo researchers interviewed people with lived experiences of disability and received an overwhelming consensus that most self-serve devices have little to no accessibility features or they have trouble finding ...











