Post-Visit Patient Contact: An Accountable Care Necessity
A growing body of research demonstrates that contacting individuals after any type of hospital interaction boosts patient satisfaction, mitigates risk and optimizes provider performance. Timely patient surveillance assesses well being, fortifies medication and follow-up compliance, and provides a critical feedback loop for both provider performance and issue resolution. This touch point is essential in order to thrive in today's accountable care environments.
Dr. Tom Scaletta, founder of Smart-ER, explains. "My passion for patient contact began fifteen years ago ...
