Patient safety improves when leaders walk the safety talk
UNIVERSITY PARK, Pa. -- When nurses feel safe admitting to their supervisors that they've made a mistake regarding a patient, they are more likely to report the error, which ultimately leads to a stronger commitment to safe practices and a reduction in the error rate, according to an international team of researchers. In addition, when nurse leaders' safety actions mirror their spoken words -- when they practice what they preach -- unit nurses do not feel caught between adhering to safety protocols and speaking up about mistakes against protocols.
"Patient errors remain ...
