Recognition for Carnival UK's Customer Care Programme at Industry Awards
The award was in recognition of the innovative customer Care programme he set up, designed and implemented to support customers and crew in times of difficulty.
P&O Cruises was also named Favourite Cruise Company for the fifth year running. This award was voted for by readers of the Daily Mail and the Mail on Sunday and was presented at a ceremony at the Grosvenor House Hotel in London.
P&O Cruises managing director, Carol Marlow, said: "We are all so proud of Andrew for being named the 'unsung hero' - our Care programme was implemented to ensure that ...


