TD-Tronics Selects McCusker & Company Consumer Electronics Product Protection Plan
Customers offered in-home and carry-in service options under contract.
LEAWOOD, KS, September 16, 2010
McCusker & Company, a national leading provider of service program warranty consulting services, today was named the service contract program provider for TD-Tronics, an Illinois-based retailer of consumer home electronics such as plasma and LCD televisions.McCusker & Company will offer TD-Tronics customers a full range of in-home and carry-in television extended warranty service plans ranging from two-years to five-years after the initial manufacturer warranty. The coverage is extended to all types of television sets, including tube, projection, DLP, LCD and even plasma sets.
"We designed the plan to give customers the ultimate flexibility in a comprehensive service plan," said McCusker & Company President Will L. McCusker. "Customers not only have a choice of how long they want the plan in effect, but they can also choose to have the item repaired in their home which is a very convenient benefit."
It also provides TD-Tronics with a new revenue share opportunity that allows them to outsource their service repairs to a fully trained consumer electronics trained team and receive some revenue for selling the protection to their customers.
"This comprehensive service contract plan really simplifies the after-sale requirements for the dealer," McCusker said. "They no longer have to service the product after the sale. The product protection plan allows them to contract the repair out to a professional team and saves the merchant from having to have service contract professionals on-site. They also receive revenue just by offering their valued customers additional peace of mind for their purchase."
For more information about McCusker & Company, and their full suite of warranty consulting services, please visit their website at www.mccuskerco.com.
McCusker and Company is an extended warranty consulting firm founded by industry experts and is headquartered in Kansas with an office in Texas. Its international division, known as McCusker & Company of the Caribbean, has an office in San Juan, Puerto Rico.
They specialize in the extended warranty service contract industry providing consulting, extended warranty programs, service programs, management and support for your warranty call center and on-site service needs. They also function as litigation consulting experts on complex litigation projects, technology sales, and arbitration and industry disputes.
The firm also founded and developed www.WarrantyKits.com and www.WarrantyGiftCard.com. For more information call 800-734-0819.
