Not all care homes are bad, argues expert

Personal View: Social care homes: what the media forgets to tell us

2011-09-01

(Press-News.org) Many care homes provide first rate care, despite relentless negative media coverage, argues an expert on bmj.com today.

Graham Mulley, Emeritus Professor of Elderly Care at the University of Leeds, calls on the media and high profile individuals to "balance the prevailing nihilism" and celebrate all the excellent work that is taking place in many care homes.

His views come after he was asked to be a consultant adviser for an undercover television exposé of nursing homes.

Media reporting of care homes is rarely positive, he writes, yet the latest report from the Care Quality Commission (the independent regulator of social care in England) states that 86% of homes that admit residents supported by local councils are "good" or "excellent," with only 1% "poor – "a remarkable situation that received little media attention," notes Professor Mulley.

A recent report of the British Geriatrics Society, Quest for Quality, also concludes that there are many examples of good practice in care homes, which improve the quality of life and end of life care for residents.

This negative reporting can upset relatives and dismay staff, says Professor Mulley, and must add to the guilt felt when a loved one eventually goes into a home.

He acknowledges that the media have a role in rooting out poor care, but suggests that "in addition to reporting poor standards, the media and high profile individuals should celebrate the many unsung examples of extraordinary long term care."

He points to comments made by former television newscaster, Angela Rippon, when her mother had to go into care. She said: "I was amazed at how good [the homes] were. Like everyone else, I had heard all the horror stories. But these were happy, clean, warm places with staff who knew how to deal with dementia and who cared deeply for the dignity of residents."

Sir Michael Parkinson, recently the national ambassador for the Dignity in Care campaign, also described excellent care given by inspirational people, but heard about lack of privacy, food, and fluids. His mother received both wonderful nursing and undignified care.

"Perhaps all of us who witness excellence in care homes – relatives, professionals, and other visitors – should write or tweet positive messages to balance the prevailing nihilism," he concludes.

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