Kampyle Hosting Webinar on Reducing Support Costs While Enhancing Customer Experience

Swisscom and KPN collaborate with leading feedback platform provider to share telecom industry insight

2012-03-20

RAMAT GAN, ISRAEL, March 20, 2012 (Press-News.org) Kampyle is hosting a webinar with leading European Telecoms, Swisscom and KPN entitled "Reducing Support Costs While Enhancing Customer Experience.

Markus Eberhard, Head of Selfcare and Customer Support at Swisscom and Maarten Goedvolk, Senior Web Strategy Manager at KPN (Netherlands) will share how using Kampyle helped them successfully transform the online and mobile user experience for their respective companies. Their story will provide a clear strategy and framework for business success.

With stiff competition among telecoms, it is largely the universal areas of support, service and excellent customer experience that act as differentiators driving client retention and growth. For this reason, the lessons learned and best-practices Swisscom and KPN are sharing have great importance and relevance for online businesses in ALL industries.

In this interactive webinar you will learn how Kampyle helped Swisscom and KPN:

- Minimize reliance on costly live support call centers

- Provide excellent service with lowest cost handling

- Drive greater customer satisfaction and retention

- Increase online conversions and sales

- Apply NPS to their online assets

Webinar Details:

The webinar will take place on Tuesday, March 20th, 12:00PM - 1:00PM EDT.
Each presenter will speak for approximately 15 minutes with a Q&A session at the end of the webinar. Space is limited so register for free now! https://www3.gotomeeting.com/register/876314134

About Kampyle:
Kampyle (www.kampyle.com) enables businesses to optimize their website, generate leads and significantly increase their sales. Kampyle's software-as-a-service (SaaS) solution collects visitor feedback, captures real contact details and delivers actionable data to sales, marketing and other teams. Kampyle has enabled over 50,000 companies to use online feedback for gaining insight into user behavior, enhancing product and service offerings, generating leads and converting up to 45% of the visitors who leave contact information. Kampyle has processed more than 12 million feedback forms in over 60 languages in 191 countries.

ELSE PRESS RELEASES FROM THIS DATE:

Team discovers how bacteria resist a 'Trojan horse' antibiotic

2012-03-20

CHAMPAIGN, lll. — A new study describes how bacteria use a previously unknown means to defeat an antibiotic. The researchers found that the bacteria have modified a common "housekeeping" enzyme in a way that enables the enzyme to recognize and disarm the antibiotic. The study appears in the Proceedings of the National Academy of Sciences. Bacteria often engage in chemical warfare with one another, and many antibiotics used in medicine are modeled on the weapons they produce. But microbes also must protect themselves from their own toxins. The defenses they employ for ...

Tony Adamo in Top 50 Downloads at Allaboutjazz

2012-03-20

Tony Adamo's exuberant jazzy take on Tower of Power's funk classic 'What is Hip?" gives it a more sinewy vibe, elasticizing the vocals and the bass, while crackling up the song's more timpanic elements. This exuberantly self-assured remake recalls the Acid Jazz insouciance of the early 90s while harkening back to the Big Band era and the Vegas-y stylings of suave masters of self-confidence such as Tom Jones and Al Jarreau. Adamo has a brash self-assuredness and a sense of showmanship that's neither unearned nor in your face. You can almost picture him taking a drag ...

Concierge PA Inc. Releases its 2012 Corporate Informational Video

2012-03-20

Concierge PA, Inc., a U. S. corporation based in Dallas, Texas which provides cost-contained strategic communications services, employer/employee solutions, and RFP management services to select organizations, both large and small, and in both the for-profit and non-profit sectors, today released its 2012 corporate informational video on major outlets. The video may be viewed and accessed on YouTube and its proprietary Facebook page. The production features the cost-contained consultancy solutions and services provided by Concierge PA Inc. It also features the hallmarks ...

Immune system implicated in prematurity complication

2012-03-20

Despite advances in neonatal care, necrotizing enterocolitis (NEC) – the most common gastrointestinal emergency in premature infants – continues to be a deadly disease. "We haven't made a lot of progress in identifying babies early who may be at risk for NEC, preventing it or treating it," said Jörn-Hendrik Weitkamp, M.D., a neonatologist and assistant professor of Pediatrics at Monroe Carell Jr. Children's Hospital at Vanderbilt. Now, Weitkamp and his colleagues have discovered that disruptions in immune system regulation — not previously considered to be important in ...

Clara de Paris.com Launches Spring-Summer 2012 Children's Clothing Collection Featuring Acclaimed French Fashion Designers

2012-03-20

Clara de Paris.com, the leading online French Fashion specialist for children, launches its new Spring-Summer 2012 collection. The French are known worldwide for their great style and elegance. From a very young age, they dress their kids with that little "je ne sais quoi", which makes them stand out from the crowd. Most parents can't travel regularly all the way to Paris to access these hard to find collections, but they can still dress their little darling with French flair by now shopping weekly for the newest arrivals at Clara de Paris.com and enjoy free worldwide ...

Melting glaciers, enough sand to bury London, and ancient ecosystem engineering

2012-03-20

Boulder, Colo., USA - Highlights include evidence of the sensitivity of Greenland Ice Sheet outlet glaciers to rising air temperatures and a call for further understanding of the bathymetry beneath them before accurate predictions of sea-level rise can be made; findings in the North Sea of the largest body of sand on Earth, large enough to cover the whole of London six meters deep; and the unexpected discovery of the oldest evidence of animals burrowing in search of food. Find abstracts for articles posted online ahead of print at http://geology.gsapubs.org/content/early/recent. Representatives ...

First national guideline for sudden hearing loss published

2012-03-20

DETROIT – The first national treatment guideline for sudden hearing loss, a frightening condition that sends thousands in the U.S. to the emergency room each year, was published this month in the journal Otolaryngology–Head and Neck Surgery. The guideline was developed by a 19-member panel led by Robert J. Stachler, M.D., an otolaryngologist in the Department of Otolaryngology-Head & Neck Surgery at Henry Ford Hospital in Detroit. "In most cases, patients will have multiple visits with several physicians and undergo extensive testing before a diagnosis is made. There's ...

AsiaRooms.com - See Outdoor Performance of Shakespeare's Twelfth Night in Singapore

2012-03-20

Fans of William Shakespeare will be able to see a new production of the Bard's romantic comedy Twelfth Night as part of the Singapore Repertory Theatre's Shakespeare in the Park season. Taking place at Fort Canning Park from April 25th to May 20th 2012, the performance will allow attendees to enjoy food, drink and entertainment under the stars as they experience one of Shakespeare's most charming and witty plays. Twelfth Night tells a comically convoluted tale of mistaken identity, cross-dressing and twisted love triangles, with the Singapore performance to be directed ...

Genetic variation in human gut viruses could be raw material for inner evolution

2012-03-20

PHILADELPHIA — A growing body of evidence underscores the importance of human gut bacteria in modulating human health, metabolism, and disease. Yet bacteria are only part of the story. Viruses that infect those bacteria also shape who we are. Frederic D. Bushman, PhD, professor of Microbiology at the Perelman School of Medicine at the University of Pennsylvania, led a study published this month in the Proceedings of the National Academy of Sciences that sequenced the DNA of viruses -- the virome -- present in the gut of healthy people. Nearly 48 billion bases of DNA, ...

AsiaRooms.com - Bangkok's You Are Not Alone Art Show to Raise Aids Awareness

2012-03-20

International artists will be displaying work that aims to foster more progressive attitudes about Aids and HIV at the forthcoming You Are Not Alone art show in Bangkok. Organised by the Bangkok Art and Culture Centre (BACC) in association with the ArtAids Foundation, the exhibition will open to the public on March 17th 2012 and will run until May 20th. Sixteen contemporary artists from Thailand and other parts of the world have contributed pieces that cast light on the negative perceptions surrounding people affected by these preventable conditions, as well as ...