TeamSupport.com Recognized As An "Innovator" by Info-Tech Research Group

Earns high scores among CSM platforms in vendor landscape report.

2012-04-13

DALLAS, TX, April 13, 2012 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - the popular provider of web-based customer support and help desk software solutions - has been recognized as an Innovator in Customer Service Management (CSM) and received high scores for Affordability and Strategy in a recent evaluation report conducted by Info-Tech Research Group titled "Vendor Landscape Plus: Customer Service Management Platforms."

"TeamSupport's product offers Help Desk and customer service capabilities, making them a more comprehensive solution for businesses," said Tim Hickernell, Associate Lead Analyst, Info-Tech Research Group. "TeamSupport is particularly responsive to customer feedback and has been proactive in quickly turning customer requests into new features and tools."

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

"It is extremely gratifying to see our efforts recognized by a leading source of industry research and analysis," said company CEO Robert C. Johnson. "We understand the importance of responsive customer service; TeamSupport strives to provide every client, regardless of size, with a 'Golden Rule' experience."

Used by customer support and help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.

About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.

About Info-Tech Research Group
With a paid membership of over 25,000 members worldwide, Info-Tech Research Group (www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has a fourteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.

TeamSupport.com contact: Eric Harrington / press@teamsupport.com
1-800-596-2820 ext.806

Info-Tech Research Group contact: Rachel Flewelling Bator / rflewelling@infotech.com
1-888-670-8889 ext. 3061

[Attachments] See images for this press release:

ELSE PRESS RELEASES FROM THIS DATE:

In environmental disasters, families respond with conflict, denial, silence

2012-04-13

BUFFALO, N.Y. – Environmental disasters impact individuals and communities; they also affect how family members communicate with each other, sometimes in surprising ways, according to a paper published by a faculty member at the University at Buffalo in the Journal of Family Issues. The study is the first systematic analysis of how families communicate when faced with serious health issues brought on by "slow moving technological disasters," like environmental disasters. The purpose was to identify how people in families communicate when they are facing these issues in ...

Dentist in London Stresses the Importance of Oral Health Maintenance

2012-04-13

Through excellent care, Dr. Adam Burton, dentist in London, produces beautiful results. Northland Dental Centre believes in educating patients so that they better understand the importance of maintaining proper oral health care. By keeping teeth and gums clean, patients can ensure their smile is healthy and will last a lifetime. "Knowing the basics of good oral hygiene can make a big difference in the health of your smile. By showing my patients the most effective ways to brush and floss now, helps them to avoid problems like cavities, plaque, tartar and gum disease ...

Lethbridge, AB Dentist Offers Mobile Access to Practice Website

2012-04-13

Since 2005, Dr. James Jensen, Lethbridge, AB dentist, has been working with his patients to provide them the best in available dental health care. To further expand on not only Jensen Dentistry's availability, but dental health awareness as well, Dr. Jensen is pleased to offer his patients instant access to the practice through an interactive mobile website. The new mobile website is easy to use, and can be accessed by patients at any point throughout their day-to-day lives. Patients can easily access the website for Jensen Dentistry from their mobile phones and devices. ...

Rebuffing racial insults: How culture shapes our behavior

2012-04-13

April 12, 2012 - The color of our skin or where we come does matter when it comes to how we react to a racist insult. A new study has found that African American women are more likely than Asian American women to directly rebuff racist comments, a difference that may reflect deeply rooted cultural differences. "Our work shows that racial, ethnic, and cultural backgrounds are sources of diversity that may explain why different targets of racism behave the way they do," says Elizabeth Lee who conducted the research with co-lead author José Soto while at The Pennsylvania ...

A Change of Direction for Burger Sotheby's International Realty

2012-04-13

Burger Sotheby's International has appointed Sandrine Palmier as Managing Director following the appointment of Jean-Francois Favelier as Chief Executive Officer. Favelier co-founded Burger Realty with is wife Anne-Maria Burger more than 30 years ago and has grown the company to become the premier luxury estate agency on the French Riviera. Palmier first joined Burger Sotheby's International Realty in 2005 as a Commercial Assistant and most recently held the position of Sales Manager working from the Cannes Office. 'I am delighted to be given this opportunity to take ...

Out-of-hand tree nut consumption associated with better diet quality in children and adults

2012-04-13

Davis, CA, April 9, 2012 – In a study published in Nutrition Research, researchers looked at the association of out-of-hand nut (OOHN) consumption with nutrient intake, diet quality and the prevalence of risk factors for cardiovascular disease and metabolic syndrome in both children and adults. Consumers of OOHN, including tree nuts (almonds, Brazil nuts, cashews, hazelnuts, macadamias, pecans, pine nuts, pistachios and walnuts), had higher intakes of energy, monounsaturated and polyunsaturated fats (the good fats) and dietary fiber, and lower intakes of carbohydrates, ...

Toronto Web Series Clutch and Out With Dad Take Home Top Awards in L.A.

2012-04-13

Toronto-based independent web series Clutch took home 8 awards at LA WebFest last weekend, and Out With Dad 5, including the Grand Jury Prize which sends them both to the acclaimed Marseille WebFest in October where they will compete internationally. These wins did not go unnoticed. When The Late Late Show with Craig Ferguson heard of Clutch star Elitsa Bako's win for Actress in a Leading Role, they pulled her up for an appearance on Monday night's show. The segment was ultimately cut due to length, but after re-recording a bit where Ferguson delighted with a one-man ...

Tree nut consumption associated with lower body weight and lower prevalence of health risks

2012-04-13

In a study published in the Journal of the American College of Nutrition[i], researchers compared risk factors for heart disease, type 2 diabetes and metabolic syndrome of nut consumers versus those who did not consume nuts. Tree nut (almonds, Brazil nuts, cashews, hazelnuts, macadamias, pecans, pine nuts, pistachios and walnuts) consumption specifically, was associated with higher levels of high-density lipoprotein-cholesterol (good cholesterol) and lower levels of C-reactive protein, a marker for inflammation which can lead to a variety of chronic diseases including heart ...

Southeast Asia's billion dollar cassava industry at high risk due to climate change

2012-04-13

BANGKOK (12 APRIL 2012)—Severe outbreaks of new, invasive pests triggered by rising temperatures could threaten Southeast Asia's multi-billion dollar cassava industry, as well as the livelihoods of the hundreds of thousands of small farmers that rely on the crop for income, according to research from the International Center for Tropical Agriculture (CIAT). "Warmer conditions and longer dry seasons linked to climate change could prove to be the perfect catalyst for outbreaks of pests and diseases. They are already formidable enemies affecting food crops," said Pramod ...

Benefits of Having a Facelift

2012-04-13

When you look in the mirror, do you like the face you see? More to the point: do you find it attractive and representative of how you feel? Or do you see a face that no longer looks like you, causes you to feel unattractive, or old before your time? When you are unhappy with the way you look, it can have a tremendously negative impact on every aspect of your life. Looking older than you feel or no longer recognizing your own face can lead to depression, anxiety, and feeling less attractive and appealing. What's more, this can begin happening as early as your mid-20s ...

Van Andel Institute to recognize Dr. J. Timothy Greenamyre with 2025 Jay Van Andel Award for Outstanding Achievement in Parkinson’s Disease Research

One firearm injury was treated every 30 minutes in emergency departments in a study of 10 jurisdictions

[Press-News.org] TeamSupport.com Recognized As An "Innovator" by Info-Tech Research Group
Earns high scores among CSM platforms in vendor landscape report.

TeamSupport.com Recognized As An "Innovator" by Info-Tech Research Group

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: