DivaTelecom Awarded O2 Approved Partner Certificate

DivaTelecom has become the latest business telecommunications provider to be selected by O2 to join its exclusive list of Approved Partners.

2012-07-22

LEEDS, ENGLAND, July 22, 2012 (Press-News.org) DivaTelecom has become the latest business telecommunications provider to be selected by O2 to join its exclusive list of Approved Partners.

Owned and run by industry professionals, Diva Telecom is a highly experienced telecommunications business with many years of hands-on experience in business telecoms with several of the UK's leading carriers.

The O2 Approved Partners list demands strict qualifying criteria, excellent customer service and commitment to the business sector. Partners are required to deliver specialist knowledge and a commitment to providing a great customer experience and a trusted approach.

O2 relaunched its Approved Partner Programme for distributors and indirect dealers in 2011, with a focus on customer satisfaction and specific support and funding for BlackBerry and other leading produtcts.

O2 UK head of partners Maggie Kennedy said:
"The Approved programme ... sets demanding qualifying criteria including excellent customer service and a true focus on delivering Joined Up Communication solutions within the business market."

To ensure its high standards of customer service are met, O2 makes regular checks with SMEs after deals have been closed in order to gain feedback on Approved Partners. Approved Partners are rated on O2's customer satisfaction index (CSI), and any dealers who do not meet the required 85% key score are struck off the O2 Approved list.

Customers of O2 Approved Partners benefit from exclusive airtime and hardware offers that are only available through O2 Approved Partners.

DivaTelecom is an independent business mobile solutions provider that takes time to understand each one of its customers and their business needs. Becoming an O2 Approved Supplier is part of Diva's commitment to in-depth industry and product knowledge, and exceeding client expectations on customer service.

DivaTelecom is now an approved supplier for O2, Orange and 3, and can advise business customers on the best business mobile tariff and handset for their bespoke needs, offering exclusive business mobile phone deals that aren't available direct.

Owned and run by industry professionals, Diva Telecom is an independent and highly experienced telecommunications business with many years of hands-on experience in telecoms with several of the UK's leading carriers.

As well as business mobile solutions and telecommunications services, Diva Telecom offers:
- UK numbers (inbound) that give you competitive advantage
- The best international numbers to suit your specific business needs
- Bespoke call routing and area divert from a main number seamlessly through to your nearest branch
- Cost efficient line rental and calls
- Phone systems to fit your needs, no matter how big (or small) your organisation is, or how complex your requirements
- Conference calling (through DivaConferencing)

For more information, visit the Diva Telecom website or call 08000 12 68 68.

Website: http://www.divatelecom.co.uk

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