Eliminate emotional harm by focusing on respect and dignity for patients
BOSTON - Hospitals have made significant strides to reduce or eliminate physical harm to patients since the landmark 1999 Institute of Medicine Report "To Err is Human." In a new paper published in BMJ, patient care leaders at Beth Israel Deaconess Medical Center (BIDMC) say hospitals must now devote similar attention to eliminating emotional harms that damage a patient's dignity and can be caused by a failure to demonstrate adequate respect for the patient as a person.
"Emotional harms can erode trust, leave patients feeling violated and damage patient-provider relationships," ...






