Loway Switzerland Announces the Release of the Asterisk Call-center Customer Satisfaction Survey 2014
The Loway Company, known for the developent of the QueueMetrics call-center suite, released its first call-centre customer satisfaction survey as a free eBook. According to their corporate philosophy that binds accurate data measurement to relevant business improvements, the Swiss company sent to their customers a survey about the usage of Asterisk and QueueMetrics for their daily needs in call-centers management, analysis and statistics. This was done to assess the perceived needs of existing customers so that future improvements could be prioritized. This is the first ...
Read the release





