Loway Switzerland Announces the Release of the Asterisk Call-center Customer Satisfaction Survey 2014
The Loway Company, known for the developent of the QueueMetrics call-center suite, released its first call-centre customer satisfaction survey as a free eBook.
According to their corporate philosophy that binds accurate data measurement to relevant business improvements, the Swiss company sent to their customers a survey about the usage of Asterisk and QueueMetrics for their daily needs in call-centers management, analysis and statistics. This was done to assess the perceived needs of existing customers so that future improvements could be prioritized. This is the first ...






