Have You Checked Your Online Reputation Recently?

According to a poll published this month, 78% of people look up information about a person or business before choosing if they wish to interact with them.

2010-12-22

NOTTINGHAM, ENGLAND, December 22, 2010 (Press-News.org) According to a poll published this month, 78% of people look up information about a person or business before choosing if they wish to interact with them. Shockingly 74% of people admitted they would refuse to do business with someone or a business if they found any negative web pages mentioning them.

So one tiny negative comment could be losing a firm up to 74% of their business. That drunken photo uploaded to Facebook or that email sent to someone could be made public at any time!

This exact situation has happened to the US restaurant chain called Chipotle. Their facebook account was allegedly hacked and someone posted a message saying they ran over a cat on they way home from work. People went crazy about it and it could have easily led to a sudden drop in their sales or their share price.

James Winsoar, owner of Nottingham based search engine optimisation firm JW Enterprises said, "What would you find if you searched for your company name?|If you searched for your business name online what results would you see?|What would you feel if you looked through the search results that appear when people search for your company name?} Many people would find bad reviews linked to their business written by unhappy customers or aggreived employees on internet review sites like Google Places, Yelp and Tipped".

"The good news is that businesses can do something about it. There is the legal route which can be taken if there are untrue comments but it can be dear to hire a lawyer. A more sensible way is to launch blogs, social media profiles, and wiki's where people can get their questions answered. Share articles, videos and press releases that describe you or your company in a good way".

Many customer complaints can be resolved by encouraging communication. Most complaints escalate as a result of poor communication. Thankfully this can be resolved in exactly the same way that the negative comments can be pushed further down the search results and onto page two or three where people will be less likely to read them.

By the use of social networking sites like Facebook and Twitter communication with customers becomes easier and can be done in as few as an hour a day. Many tasks can even be automated making it easy to spot potential prospects to interact with based on key phrases they mention - your company name is one example. Twitter is a great way to conduct customer service in an open and honest manner.

There are some techniques you should steer clear of - for example reposting multiple testimonials onto review sites. Anti-spam measures are written into all the top ranking review sites. Review sites expect genuine customers to write reviews from different computers and at different locations. Having people share good reviews about you is a sure-fire route to achieving higher rankings and a better reputation online.

JW Enterprises specialise in one to one SEO help for business owners in regards to reputation management online. For a free consultation contact James on +44 115 9400 899, email james@jw-enterprises.co.uk or visit http://www.jw-enterprises.co.uk

JW Enterprises
http://www.jw-enterprises.co.uk/

ELSE PRESS RELEASES FROM THIS DATE:

2011 Michigan Lean Consortium Board of Directors Announced

2010-12-22

The Michigan Lean Consortium (MLC) elected its 2011 Board of Directors on December 3. The new board is as follows: Chair: Jason Schulist, DTE Energy Vice-Chair (and automatic 2012 Chair): Debra Levantrosser Setman, Johnson & Johnson Treasurer: Les Sutherland, Housing and Urban Development Secretary: Chris Wilson, Amway (ret.) Membership Liaison: Phil Berry, Blue Cross Blue Shield of Michigan Ad-Hoc Member: Willie Brown, General Motors (ret.) Ad-Hoc Member: Renae Hesselink, Nichols Paper The MLC is a non-profit organization whose mission it is ...

Top Recycler in Tucson Receives OHSAS 18001 Certification

2010-12-22

Sims Recycling Solutions, the world's largest electronics recycler is pleased to announce that their facility in Tucson, AZ has become the seventh Sims Recycling Solutions facility in North America to achieve OHSAS 18001 certification. OHSAS 18001 is an international occupational health and safety management system standard to enable an organization to control its health and safety risks and improve its performance. OHSAS 18001 certification is the result of an audited-verification of the organization's management system to achieve those goals. "We are proud of our ...

Calibrate, Inc. Launches User Qualification Clinic

2010-12-22

Calibrate, Inc., a leading provider of on-site and mail-in pipette calibration and repair services, today announced the launch of its User Qualification Clinic program. The program is designed to meet client needs for staff training in pipetting technique with the goal of reducing pipette-related errors and improving both the quality and efficiency of laboratory operations. Featuring original content, expert instruction and personalized attention, the program marks the next step towards Calibrate's goal of providing a full range of pipette-related services. Calibrate ...

Eight Steps Companies Can Take to Reduce Workplace Flu Risk by Total Quality Cleaning Systems

2010-12-22

According to the Centers for Disease Control, each year 1 in 5 Americans will contract the flu in any given year. The flu can be a life threatening situation for some at risk populations, killing on average 23,000 people a year, however, most adults will recover after a few days of feeling miserable and go on with life. We all know the pain that the flu can cause our bodies; symptoms such as coughing, sneezing, fever and congestion just to name a few, but what effect does the flu have on businesses and the overall economy each year. It turns out that the net effect ...

EVT90"Smart Power" Engine Drive Train by EnviroTek Engine Technologies (ETET) and EDI (Efficient Drivetrains, Inc.) wows VIPs at the International Industry Fair

2010-12-22

Under the roof of the beautiful Shanghai New International Expo Centre, EnviroTek Engine Technologies (ETET) and Efficient Drivetrains Inc. (EDI) wowed guests and VIPS at their booth and press conference with the debut of the EVT90 "Smart Power" Engine Drive Train. The two companies, in conjunction with Green Auto Technologies (GAT), a "new energy" vehicle technology firm, displayed the first of a future line of products using a mild hybrid drive train installed in a Porsche Speedster. The drive train utilized EnviroTek'sEVT90 one liter engine mated to a 40 ...

CIO Think Tank to Bring Together Senior IT Leaders From the Media & Entertainment Industry

2010-12-22

The CDM Media team announced today the launch of two CIO Think Tank events for senior technology executives representing the media and entertainment industry. The CIO Think Tank events will focus on the topic of Business Transformation Services. The CIO Think Tanks, to be held March 29, 2011 in Los Angeles and March 31, 2011 in New York, will bring together an exclusive group of 10 IT thought leaders, including CIOs, CTOs, COOs, CFOs and Chief Procurement and Sourcing Officers from the media and entertainment industry. The one-day events will be supported by HCL, ...

IAMMEDIC Locks Endorsement With Heyday Footwear.

2010-12-22

IAMMEDIC is proud to announce a new endorsement by Heyday Footwear the Boston based design driven, fashion forward lifestyle brand. Heyday works with and has had their shoes worn by influential celebrities and musicians such as Jay Sean, Trey Songz, Flo Rida, H-Dhami and many more worldwide. IAMMEDIC features ex-members of Burning Tree Project (Tragic Hero Records) and the band is already gaining early notoriety with their first single "Cut Me Up." Their EP "The Tale Of Abigale Withers" was mixed by Mark Needham (The Killers, Metro Station) and produced by vocalist ...

Honeymark Now Distributed by Select Nutrition, Tree of Life and Palko

2010-12-22

Manuka Honey is no longer nature's best kept secret. Word of its healing properties have been spreading and its demand is growing rapidly. If you've never heard of Manuka Honey, you will soon. It's a special type of medical-grade honey indigenous to New Zealand that has been found to have amazing healing properties that often outperform traditional forms of medicine. Honeymark is one of the largest importers of Manuka Honey in the U.S. and also manufacture skin care products that contain this unique type of honey. Consumers across the country have gone to their local ...

PMS Multi-Nutrient By Vitamin Power Is A New Womens Dietary Supplement

2010-12-22

Established in 1975, Vitamin Power is an exclusive line of nutritional healthcare products. The addition of P.M.S. Multi-Nutrient enhances this line. Vitamin Power will be distributing this new product in the same manner as the rest of the line, through independent retailers, health professionals and authorized dealers worldwide. Blending the best of science and nature, Vitamin Power products provide powerful nutritional benefits for preventative healthcare and a wide range of individual needs. Every product is formulated and manufactured to the highest standards in the ...

Author Claire P. Gordon To Appear On The Authors Show To Discuss Her Latest Novel 'The Color Of Music'

2010-12-22

Claire P. Gordon, who lives on the California Central Coast, recently announced the publication of her first novel, "The Color of Music." Her previous books about jazz are 'Boy Meets Horn, the Autobiography of Rex Stewart', 'Marshal Royal, Jazz Survivor' and 'My Unforgettable Jazz Friends'. In the "The Color of Music" she tells a gripping story about twins. Although separated and raised in different cultures, both twins have musical talent and like jazz. In the story, the children are the identical boy twins of a couple - the father a famous black jazz pianist and the ...

Have You Checked Your Online Reputation Recently?

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: