CAI Announces September 2011 Seminars And Development Programs In Raleigh

RALEIGH, NC, August 25, 2011

Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, has announced the company's September 2011 schedule of training and development seminars. All courses will be held at CAI's Raleigh location at 2900 Highwoods Blvd., unless otherwise noted.

-"What Every Manager Needs to Know About Progressive Discipline and Termination" is a half-day course offered to prepare management teams in effectively using progressive discipline and, when necessary, conducting an employee termination process. Participants uncover the fundamental elements of a progressive discipline process, identify appropriate times to implement progressive discipline and apply discipline in a fair and consistent manner. The course will also highlight the "dos" and "don'ts" of employee termination and how to address challenging employee reactions. The course will take place Thursday, Sept. 1 from 9 a.m. until noon. For more information, visit http://bit.ly/nqSW8R.

-"Newly Appointed Supervisor Certification Program" is a two-day certification program that will aid first time supervisors and managers in instituting a strong foundation for success, and will include a self assessment to identify strengths and opportunities for growth to ensure an effective transition. Objectives of the course include identifying supervisory strengths, anticipating the changes and challenges of new supervisor roles and understanding the impact and differences between management tasks and the management of people. The course will take place Thursday, Sept. 8 from 9 a.m. until 4 p.m. and Friday, Sept. 9 from 9 a.m. until 4 p.m. It will also run Tuesday, Sept. 27 from 9 a.m. until 4 p.m. and Wednesday, Sept. 28 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-"Communication and Conflict Resolution: Mastering the Key Skills for Working Effectively with Others" is a full-day course that will explore ways to build productive work relationships by utilizing effective communication skills and working toward organizational collaboration. The course will help participants identify personalized conflict triggers, outline strategies to help avoid or manage potential conflict and develop alternatives to better manage conflict responses. The course will take place Friday, Sept. 9 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/d7hjER.

-"Fundamentals of Management Certification Program" is a two-day certification program teaching managers how to master the key competencies associated with effective leadership, including leadership vision, values and character; communication; coaching; and credibility. Objectives of the course include defining effective and ineffective leadership characteristics, assessing behaviors that undermine and strengthen leadership capability, applying the concept of personal influence and recognizing specific Situational Leadership Styles. The course will take place on Monday, Sept. 12 from 9 a.m. until 4 p.m. and Tuesday, Sept. 13 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/bIWEzs.

-"Improving Your Basic Business Writing Skills" is a full-day program led by Dr. David Covington, business and technical writing professor at North Carolina State University. Program objectives include avoiding common grammatical errors, writing sentences with clarity and impact, organizing written document layouts and avoiding writer's block. The course will take place on Tuesday, Sept. 13 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cZF7uq.

-"PHR/SPHR Certification Study Course" is a weekly, half-day per week study course led by David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc. Siler's students hold a pass rate of more than 90 percent. In addition to classroom instruction, students receive exam preparation tools, including a study manual, online access to videos, practice exams and testing games, flash cards, tips for standardized testing and a comprehensive final practice exam. The course will start Friday, Sept. 16 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/a8r0NJ.

-"Team Leader Certification Program" is a two-day interactive certification program that will ensure that an organization's team leaders are fittingly prepared to perform at a high level. Participants will build upon the skills needed for successful team leadership and gain a stronger grasp on how to apply those specific skills to their particular workplace environments. The course will take place Monday, Sept. 19 from 9 a.m. until 4 p.m. and Tuesday, Sept. 20 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cHsA4n.

-"Building Relationships Using the Myers-Briggs Type Inventory" is a half-day course that will assist participants in understanding workplace personality types and the specific roles they play in information gathering, decision-making and workload organization. Course objectives include understanding strengths and weaknesses of all 16 personality types, recognizing personal strengths and weaknesses as applied to critical work areas, and communicating based on personality type techniques. The course will take place Tuesday, Sept. 20 from 9 a.m. until noon. For more information, visit http://bit.ly/bd0h1V.

-"Creative Problem-Solving" is a half-day course focused on expanding individual capacity to think in a creative manner, discovering a strategic process for determining alternative problem solutions and learning how to facilitate creative thinking across an organization. The course will take place Tuesday, Sept. 20 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/aVlM3f.

-"Practical Management II Certification Series" is a four-day certification series focusing on the key competencies needed for managerial success. Practical Management II offers participants a review of current practicing theories in management and how to specifically apply them in the workplace. Course objectives include developing a conflict resolution process, utilizing creative thinking for difficult business issues and managing employee reaction to change, and developing strategies for handing change resistance. The series starts Tuesday, Sept. 20 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/d9tUS7.

-"Building Successful Teams" is a half-day course showcasing ways to increase team unity and how to leverage individual strengths to achieve maximum team results. The course will include team leader assessments, the five stages of team developments and outlining the benefits of effective teams. The course will take place Wednesday, Sept. 21 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/dilofZ.

-"Managing Conflict in the Workplace" is a half-day course that will highlight how best to approach day-to-day dissenting viewpoints in the workplace through identification of conflict triggers, the most appropriate style in managing conflict and the strategies to help employees collaborate in the most effective manner. The course will take place Wednesday, Sept. 21 from 9 a.m. until noon. For more information, visit http://bit.ly/91uv5D.

-"Advanced FMLA: The New Regulations and Other Leaves of Absence" is a half-day course focusing on the Family and Medical Leave Act (FMLA). The course will cover the potential mistakes confronting employers, practical solutions for the most challenging FMLA issues and how to legally end an extended leave of absences suitably. The course will take place Tuesday, Sept. 27 from 9 a.m. until noon. For more information, visit http://bit.ly/b06TOx.

-"Accounting and Finance for Non-Financial Managers" is a full-day course that will highlight the importance for managers to be involved and knowledgeable of the financial performance of the entire organization. The course will include information on reading financial statements, understanding budgets and monitoring budgetary performance. It will take place Thursday, Sept. 29 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/pvfnxI.

-"GPHR Certification Study Course" is a weekly, half-day per week course led by David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc. Siler's GPHR student pass rate averages 86 percent. In addition to classroom instruction and interactive activities, participants will receive study manuals, flash cards, supplemental online studies and a comprehensive final practice exam. The course will start Friday, Sept. 30 from 9 a.m. until noon. For more information, visit http://bit.ly/dwFmzi.

-"Total Rewards: Attract, Engage, Retain" is a full-day course outlining the components of a properly planned and executed Total Rewards strategy. The interactive course will focus on how organizations can create value for employees through compensation, benefits, work-life balance, performance and recognition, and development and career opportunities. The course will take place Friday, Sept. 30 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/chWNOc.

QUOTES:
"CAI is pleased to announce the upcoming training schedule for September," said Clarke. "Each interactive course will provide participants with the opportunity to enhance their on-the-job performance with an in-depth examination of specific organizational topics, trends, regulations and rules."

DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

ABOUT CAI:
CAI is a human resource management firm with locations in Raleigh and Greensboro, North Carolina, that helps organizations maximize employee engagement while minimizing employer liability. A membership organization that focuses on long-term relationships with North Carolina employers, CAI offers clients expertise in a wide range of management and human resource skills. The company has experience dealing with HR and management advice, training, news, survey data and distribution, public policy advocacy and a range of consulting services. CAI continually develops new benefits programs for members, as well as learning and consulting services with an emphasis on human resource consultation. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
(919) 233-6600
anjelica@mmipublicrelations.com
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