Simpler, More Inclusive Technical Support with NIRIX CustomerCare v3.0

NIRIX announces the revamped CustomerCare technical support change of scope.

2013-04-08

EDMONTON, AB, April 08, 2013 (Press-News.org) NIRIX Inc., an innovative Canadian cloud computing service provider, responds to customer feedback and market best practices to introduce CustomerCare version 3.0, a simpler, more inclusive technical support package.

"Our unlimited NIRIX CustomerCare support tier is easier to understand and covers more of the incidents our customers need help with." says Cameron Bayly, Marketing Manager at NIRIX. "We've also listened to the market, and simplified our tier structure, lowering prices on support upgrades."

Scope has expanded to include support for a larger variety of incidents, reflecting data gathered from NIRIX customers about their most common support ticket reasons. The structure of the support tiers has also been redefined to allow easier-to-understand contractual agreements and line items on customer billing. Best of all, the price of upgraded support has been dropped.

Starting on April 1, 2013, new customers signing contracts for NIRIX advanced cloud suite services (including oneBackup, oneExchange, oneServer, and oneDesktop) will be welcomed with these new terms of service. This is also good news for existing customers - those with less than a year to the end of their contracts can negotiate the same benefits by contacting their dedicated NIRIX account manager.

About NIRIX
NIRIX Inc., established in 2001 by Steven Hsu, is a Canadian provider of IT solutions and cloud computing for Western Canadian enterprise size businesses and channel partners. A Microsoft and Dell partner, NIRIX offers attractively-priced customizable cloud IT packages and knowledgeable, user-focused technical support from their Edmonton offices. Services include online data backup, hosted desktop solutions, e-mail, co-location, and server hosting.

ELSE PRESS RELEASES FROM THIS DATE:

Joe Taylor Southlake Comments on Emergency Pizza Delivery Request

2013-04-08

Joe Taylor Southlake, owner of Southlake's Wood Fired Pizza, knows that a delicious slice of pizza can curb hunger and even promote joy and relaxation, however now it is clear that others share his sentiments. A new article from Fox News discusses how one particularly compassionate Delta Airlines employee had 60 pizzas delivered to the tarmac for delayed passengers who were stranded for three hours on their way to Atlanta from Boston. The flight was diverted to Knoxville due to severe weather. Michele Carson-Vaughn, who is Delta's Director of Field Services for the ...

National Power Supply Takes Pride in New and Remanufactured Caterpillar 3176 Engines

2013-04-08

National Power Supply, seller of remanufactured diesel engines, boasts of their Caterpillar 3176 engine line of product that is now made available online. The company has been selling a diverse array of diesel engine and power generators to hundreds of customers all over Canada and the United States. Some of their prime clients include Techline Drilling in Florida, Doyon Drilling in Alaska and the National Guard Training Center in Indiana, among others. The new and reman Caterpillar 3176 engine is now for sale at their official website at http://nationalpowersupply.com ...

EMDR International Association Announces Newly Certified EMDR Therapists

2013-04-08

EMDR International Association is pleased to announce that one hundred and eighty individuals have obtained EMDRIA Certification in EMDR (Eye Movement Desensitization and Reprocessing) from July 2012-March 2013. EMDR is an integrative psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma. EMDR is a set of standardized protocols that incorporates elements from many different treatment approaches. To date, EMDR therapy has helped millions of people of all ages relieve many types of psychological stress. A clinician ...

Increasing the Mandatory Coverage Limits: Providing Protection For All West Virginians

2013-04-08

Consider an all-too-real scenario. Amanda, a working mom, is t-boned by a driver who runs through a red light. The car she's driving is a total loss. Amanda's leg is broken, requiring surgery. Because of her injuries, Amanda is unable to return to her waitressing job for several weeks. Where can Amanda get relief? She has lost her only mode of transportation, she has mounting medical bills, and she has no income to care for herself or her child. The law provides a remedy, of course. Amanda can sue the driver who caused the wreck. But the bigger question is: will he have ...

PHP Login Script Designed For Pros and Newbies

2013-04-08

UserPie is a PHP login script / user authentication framework. The framework includes basic scripts for creating a user database (login form, registration, password recovery, etc.) along with features like "remember me" persistent sessions. Unlike other frameworks, UserPie is intuitive and fully functional out-of-the-box. What's more, UserPie includes hints and tips commented throughout the PHP/CSS/JS files. It even includes a .htaccess file with useful must-have redirect functionality...so it's one less thing for developers to worry about. And best of all, ...

Fight at Baggage Carousel Inspires New Travel Solution to Deter Bag Theft

2013-04-08

After witnessing a fight at an airport over a bag, veteran marketing professional Brenda Noah-Navarro had a Eureka moment! She conceived and developed a variety of colorful peel and stick fabric labels called BAGPATCH. The luggage labels help travelers distinguish their suitcase from afar minimizing luggage theft or mistaken identity. She was inspired after returning from a long trip and landing at the busy Miami International Airport. Like most passengers, after disembarking the plane Ms. Noah-Navarro headed to the baggage claim area and stood close to the carousel ...

Unfair? Thomas Mansfield Sheds Light on Latest Trade Union Unfair Dismissal Awards Capping

2013-04-08

As part of the new employment law changes coming into effect this summer, the government has announced a cap on the amount that can be paid out in unfair dismissal awards. The current maximum is GBP74,200, but employment relations minister Jo Swinson said a 12-month cap would provide "greater certainty about the maximum liability that can be paid in an unfair dismissal claim." She added, "we are committed to finding ways to support both businesses and employees when a working relationship breaks down." But Trade Unions have condemned the rules as ...

Ready for debut: Fruit-juice-infused chocolate with 50 percent less fat

2013-04-07

Michael Woods m_woods@acs.org 504-670-4707 (New Orleans Press Center, April 5-10) 202-872-6293 American Chemical Society Ready for debut: Fruit-juice-infused chocolate with 50 percent less fat NEW ORLEANS, April 7, 2013 — Already renowned as a healthy treat when enjoyed in moderation, chocolate could become even more salubrious if manufacturers embraced new technology for making "fruit-juice-infused chocolate," a scientist said here today. The presentation was part of the 245th National Meeting & Exposition of the American Chemical Society, the world's largest ...

First tests of old patent medicine remedies from a museum collection

2013-04-07

Michael Woods m_woods@acs.org 504-670-4707 (New Orleans Press Center, April 5-10) 202-872-6293 American Chemical Society First tests of old patent medicine remedies from a museum collection NEW ORLEANS, April 7, 2013 — What was in Dr. F. G. Johnson's French Female Pills and other scientifically untested elixirs, nostrums and other quack cures that were the only medicines available to sick people during the 18th, 19th and early 20th centuries? Scientists provided a glimpse today based on an analysis of a museum collection of patent medicines used in turn-of-the-century ...

American Chemical Society announces first Presidential Climate Science Challenge Grants

2013-04-07

Contact: Michael Bernstein m_bernstein@acs.org 504-670-4707 (New Orleans Press Center, April 5-10) 202-872-6042 Contact: Michael Woods m_woods@acs.org 504-670-4707 (New Orleans Press Center, April 5-10) 202-872-6293 American Chemical Society American Chemical Society announces first Presidential Climate Science Challenge Grants NEW ORLEANS, April 7, 2013 — The American Chemical Society (ACS) today announced awarding the first grants in a new initiative intended to increase understanding of the science underpinning global climate change among thousands ...

Simpler, More Inclusive Technical Support with NIRIX CustomerCare v3.0

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: