There are fewer online trolls than people think
Americans overestimate online toxicity, believing 43% of Reddit users post severely toxic comments when only 3% actually do, and this misperception inculcates pessimism about society.
Angela Y. Lee, Eric Neumann, and colleagues surveyed 1,090 American adults via the online platform CloudResearch Connect to compare people’s perceptions of harmful online behavior with platform-level data from past research. Participants overestimated the prevalence of Reddit users posting toxic content by 13-fold and overestimated the prevalence of Facebook users sharing false news by 5-fold, guessing 47% of users post false news while only 8.5% actually do. Even when participants ...