Mobile Customer Support Cloud Forms at Consumer Electronics Show
Smartphone-based customer service in the cloud may be the hottest new technology coming out of the 2011 Consumer Electronics Show, January 6-9 in Las Vegas. With the debut of ChoiceView - the first-ever voice and visual Communications-as-a-Service (CaaS) cloud solution for businesses to share visual information during an ordinary phone call with smartphone users - Radish Systems is now revolutionizing technical support, customer service, m-commerce, and information exchange business practices of a variety of industries ranging from consumer electronics and automotive accessories ...