CAI Announces November Seminars And Training In Raleigh

RALEIGH, NC, November 03, 2010 (Press-News.org) Bruce Clarke, president and CEO of CAI, Inc. (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, has announced the company's November schedule of training seminars. All will be held at CAI's Raleigh location at 2900 Highwoods Blvd.

- "Forklift Operator: Train the Trainer" is a one-day course based on OSHA's Revised Standard for Powered Industrial Truck Operator Training. This course is designed to review the formal, or classroom section, of the required forklift training. The class will take place Tuesday, Nov. 2 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/chPa8d.
- "Customer Service Excellence Certification Program" is a two-day program that will provide attendees with tools to improve overall customer and business relationships, strategies to more effectively communicate, and tips on how to handle difficult personalities or situations with ease. This program will take place on Monday, Nov. 8 and Tuesday, Nov. 9 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/bPWx8O.
- "10 Strategies for Making Yourself Indispensable in Your Workplace" is a half-day program that will help attendees learn the keys to improving and maximizing their value within the workplace. This program will take place on Tuesday, Nov. 9 from 9 a.m. to noon. For more information, visit http://bit.ly/cLpBcL.
- "Improving Your Basic Business Writing Skills" is a one-day program that covers the basics of good business writing. The class will take place Wednesday, Nov. 10 from 9 a.m. and 4 p.m. For more information, visit http://bit.ly/cZF7uq.
- "The Perfect Workday" is a half-day course that provides attendees with step-by-step ways to deal with workplace stress and move toward a more perfect workday. This program starts on Thursday, Nov. 11 from 9 a.m. to noon. For more information, visit http://bit.ly/9ZNX0O.
- "Essentials of Project Management" is a one-day program that will help attendees build the knowledge and skills they need to successfully develop and execute a project that meets their business goals. The class will be held Friday, Nov. 12 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/9IoTKV.
- "Newly Appointed Supervisor Certification Program" is a two-day program that will help first-time supervisors and managers establish a strong foundation for success. This program will take place on Monday, Nov. 15 and Tuesday, Nov. 16 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/9TWV1s.
- "Advanced FMLA: The New Regulations and Other Leaves of Absence" goes beyond the basics of this often confusing employment law that organizations with more than 50 employees must administer. The class will be held Tuesday, Nov. 16 from 9 a.m. to noon. For more information, visit http://bit.ly/b06TOx.
- "Immigration Compliance" is a half-day program that will help attendees prepare for the new audit, Notices of Inspection (NOIs), that the US Immigration and Customs Enforcement (ICE) has launched for businesses nationwide. This program will take place on Wednesday, Nov. 17 from 9 a.m. to noon. For more information, visit http://bit.ly/aUSQbK.
- "Improving Communication with the DISC Assessment" is a half-day course that teaches attendees how to improve their communication skills by understanding their DISC style. The class will take place Wednesday, Nov. 17 from 9 a.m. to noon. For more information, visit http://bit.ly/arscN0.
- "Maximizing Performance: The Power of Feedback" is a half-day course that teaches the difference between reinforcing and developmental feedback, as well as strategies for delivering both. The class will take place Wednesday, Nov. 17 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/dvUKXG.
- "Practical Management I Certification Series" is a skill-building certification series that helps managers increase management effectiveness and the performance of their employees. The series consists of eight half-day courses, which can be taken individually. The courses will take place Wednesday, Nov. 17 through Thursday, Dec. 2 from 9 a.m. to 4 p.m. For more information, visit http://bit.ly/atYYsN.
- "Developing Others Through Coaching" is a half-day interactive course that discusses what coaching is and how it can be best used to get the most out of a manager's team. The course will take place Thursday, Nov. 18 from 9 a.m. to noon. For more information, visit http://bit.ly/bm3w8g.
- "Inspiring Employee Motivation" is a half-day course that will cover different employee motivation styles, the key elements to creating a motivating work environment, and how to use the PAR recognition approach. The class will take place Thursday, Nov. 18 from 1 p.m. to 4 p.m. For more information, visit http://bit.ly/cQrnVB.

QUOTES:
"We are pleased to announce our November events," said Clarke. "A wide variety of topics will be covered throughout the month, and we look forward to offering participants thorough training on everything from providing excellent customer service to increasing employee value in the workplace."

DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

ABOUT CAI:
CAI, Inc. is a human resource management firm with locations in Raleigh and Greensboro, North Carolina, that helps organizations maximize employee engagement while minimizing employer liability. A membership organization that focuses on long-term relationships with North Carolina employers, CAI offers clients expertise in a wide range of management and human resource skills. The company has experience dealing with HR and management advice, training, news, survey data and distribution, public policy advocacy and a range of consulting services. CAI, Inc. continually develops new benefits programs for members, as well as learning and consulting services with an emphasis on human resource consultation. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Kate Catlin
MMI Public Relations
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kate@mmipublicrelations.com
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