EAU CLAIRE, WI, November 11, 2010 (Press-News.org) Realityworks, Inc., the leader in educational simulations, has made a number of instructional videos available to customers to ensure instant, 24-hour access to product support for the firm's RealCare Baby Infant Simulators and Control Center software.
RealCare simulators are state-of-the-art computerized babies used to provide a realistic hands-on experience of caring for a newborn infant. The infant simulators are programmed wirelessly using computer software to require different levels of care at random periods throughout the day and night. The simulators are used in thousands of schools and organizations around the world to help teach infant care skills, and provide a learning experience about the commitment required to be a teenage parent.
The firm's product support team has created several how-to videos based on the most common support questions they receive. These include troubleshooting for charging the infant simulators, configuring student identification tags, setting up a program for a multi-day simulation and more. The videos were created to enhance access to the information when support specialists may not be available or may be assisting other customers.
"The new product support videos are another way we are reaching out to ensure customers are receiving the best customer service possible." says Timmothy Boettcher, President of Realityworks, Inc. "They serve as a great 'refresher' for experienced customers, and can help someone new to a RealCare program get up and running right away."
Those interested in the product support videos can visit www.realityworks.com/support/videos/. For more information on the RealCare programs visit www.realityworks.com or call Realityworks at 800-830-1416.
About Realityworks, Inc.
Realityworks, Inc. is the leader in educational simulation technology - providing life-changing, interactive educational products since 1994. Its award-winning products provide students with realistic learning experiences, and are used by educators in Career and Technical Education, Family and Consumer Science and Health courses, as well as in other instructional settings worldwide. For more information, visit www.realityworks.com, or call toll free at 1-800-830-1416.
Realityworks, Inc. Offers Product Support Videos to Assist Customers with the RealCare Baby Infant Simulators
"How-to" videos now available for customers to get instant support for their RealCare Baby Infant Simulators.
2010-11-11
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[Press-News.org] Realityworks, Inc. Offers Product Support Videos to Assist Customers with the RealCare Baby Infant Simulators"How-to" videos now available for customers to get instant support for their RealCare Baby Infant Simulators.