Warner Norcross Recognized as a National Leader in Client Service

Warner Norcross & Judd LLP has been recognized for the fourth time as a national leader in client services among law firms.

2011-01-08

GRAND RAPIDS, MI, January 08, 2011 (Press-News.org) Warner Norcross & Judd LLP has been recognized for the fourth time as a national leader in client services among law firms.

The recent survey, conducted by The BTI Client Service A-Team, evaluates individual law firm performance through the eyes of the client. Law firms are judged on 17 activities that fall into four categories concerning financial benefits, client loyalty, quality of service and going above and beyond for the client. Corporate counsel is looking for firms offering the deepest understanding of their business, best value proposition and superior client service.

Criteria used include:
- Understanding the client's business
- Dealing with unexpected changes
- Helping to advise on business issues
- Anticipating the client's needs
- Meeting scope and budget

Based on unprompted feedback from corporate counsel, Warner Norcross earned a spot on The BTI Client Service A-Team, the definitive list of law firms. More than 330 firms nationwide have differentiated themselves from competition through excellent client service in 2010.

"We are pleased to be recognized by our clients and by BTI Consulting as a member of the 'Client Service A-Team,'" said Douglas E. Wagner, managing partner of Warner Norcross. "Providing superior client service is a primary goal for all of us at the law firm. Our clients expect focus, commitment, problem solving, communication and innovation from our attorneys, among other things. It is gratifying to be recognized as a leader in our profession for providing these services."

About Warner Norcross & Judd
Warner Norcross & Judd is a corporate law firm with more than 220 attorneys practicing in six offices throughout Michigan: Grand Rapids, Holland, Lansing, Muskegon, Southfield and Sterling Heights. By providing sound legal advice and alternative fee arrangements, Warner Norcross & Judd forges a better partnership with its clients. To learn more visit wnj.com or follow us on Twitter, @WNJLLP.

Sabo Public Relations is a full-service public relations company specializing in media relations, litigation communications and crisis management.

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Warner Norcross Recognized as a National Leader in Client Service

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