SAN FRANCISCO, CA, January 20, 2011 (Press-News.org) Cyara Solutions announced today that the Cyara Solution Suite, an end-to-end automated simulation, testing and monitoring software solution for Interactive Voice Response (IVR) systems and contact centers, has received a 2010 Product of the Year Award from Technology Marketing Corporation's (TMC ) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
The Cyara Solution Suite tests IVRs and Contact Centers through initial deployment, subsequent modifications, fine-tuning and ongoing operations in production to ensure exemplary system operation and customer experience.
"Cyara's comprehensive suite of simulation, testing and monitoring solutions helps enterprises redefine their customer service through a better contact center experience, proving our commitment to customer service excellence," says Alok Kulkarni, CEO, Cyara Solutions. This award validates our continuous efforts to address Fortune 500 companies' customer experience improvements."
"Cyara Solutions was granted a 2010 Product of the Year Award for its achievement in advancing contact center technologies. The Cyara Solution Suite has demonstrated excellence as well as provided ROI for the companies that use it," said Rich Tehrani, CEO, TMC. "Customer Interaction Solutions magazine has been honoring innovative companies for 13 years and Cyara Solutions has earned its place with this distinguished honor."
The 13th Annual Product of the Year Award winners are featured in the January 2011 issue of Customer Interaction Solutions magazine, http://www.cismag.com. For more information about the Customer Interaction Solutions' 2010 Product of the Year Awards or any of the TMC media properties, please visit http://www.tmcnet.com.
About Cyara Solutions
Cyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and SaaS solutions for simulating, testing and monitoring IVRs, Voice Biometrics, Outbound Dialers, Voice Callback and Contact Centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies' end-to-end contact center customer and agent experience in a repeatable, automated manner. Cyara ensures exemplary system operation using live calls without requiring customers or agents.
For more information please visit http://www.cyarasolutions.com or connect with Cyara on Linkedin and Twitter.
2011 Cyara Solutions. All rights reserved. The Cyara Solutions logo and the names and marks associated with Cyara Solutions products are trademarks and/or service marks of Cyara Solutions and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Cyara Solutions Receives Product of the Year Award from Customer Interaction Solutions Magazine
Cyara Solution Suite Honored for Exceptional Innovation, Proving Ongoing Commitment to Enhancing Customer Experience Through Life Cycle Testing of Interactive Voice Response (IVR) Systems and Contact Centers for System Operation and User Experience
2011-01-20
ELSE PRESS RELEASES FROM THIS DATE:
Clearwater's 18th Annual Winter Wonderland Successfully Concludes
2011-01-20
Clearwater's 18th Annual Winter Wonderland (http://www.clearwatercommunityvolunteers.org), produced by the Clearwater Community Volunteers (CCV) of the Church of Scientology, concluded on the 22nd of December. The event raised more than a ton of food and toys to provide Christmas to underserved Pinellas County families with donations going to help Clearwater's Homeless Emergency Project and the Children's Home, the oldest orphanage in Tampa.
The Alpine Village, which resides each year on the corner of Drew Street and Osceola Avenue in downtown Clearwater, features nightly ...
IAPAM Announces its Top Aesthetic Medicine Trends for 2011
2011-01-20
The International Association For Physicians in Aesthetic Medicine (IAPAM) has surveyed its membership, its medical faculty, and has consulted with numerous experts in aesthetic medicine, to develop a forecast for the top aesthetic medicine treatments or trends physicians can expect to see in 2011. Ultimately, physicians who add body transformation modalities such as minimally-invasive body shaping options or hCG for weight loss, and high income/low capital expense options such as medical grade chemical peels and physician directed skin care, will position themselves for ...
Yost Engineering Employees Choose 2011 Donation Recipients
2011-01-20
Employees at Yost Engineering, Inc. recently voted on where they would like to see the 2011 donation pool distributed. Six local organizations received $3,000 that will be awarded throughout 2011. These organizations are:
* Any Soldier (www.anysoldier.com) - $750
* Portsmouth Are Arts Council (www.paac4kids.org) - $250
* Sierra's Haven (sierrashaven.homestead.com) - $1000
* Southern Ohio Museum (www.somacc.com) - $250
* Southern Ohio Performing Arts (www.sopaa.org) - $500
* WOUB Radio (www.woub.org/radio) - $250
Yost Engineering develops software solutions ...
BigAppDeals.com Brings Designers, Developers and Individuals Exclusive Bundle Deals on Apps, Software and Services
2011-01-20
Companies that partner with BigAppDeals are established and popular brands that are looking to expand their customer base. The app bundles include Wordpress plugins, subscription Services for small to medium businesses, MAC applications, PC applications, mobile applications, and much more for anyone looking to save up to 90% on such products.
For those interested in making out like a bandit on the next BigAppDeals.com deal, just visit http://www.bigappdeals.com and sign up.
We love to talk and we listen well. Contact us at hello@bigappdeals.com or phone us at 512.630.2177. ...
New Wedding Rings Featured on The Wedding Ring Blog
2011-01-20
The Wedding Ring Blog, an online jewelry blog that reports on engagement ring, wedding ring and jewelry trends, currently features the latest wedding ring collections from leading jewelry manufacturers and retailers all across the world. Some of the highlighted wedding ring designs include stainless steel ring styles, affordable platinum designs and alternative metal rings being sold on a leading Internet retailer. Below is additional information.
TATU Wedding Rings - affordable wedding ring designs with a unique twist.
At the 2010 JCK Show in Las Vegas, American ...
Biobent Polymers' Revolutionary Panacea Bioplastics Set New Industry Standard for Performance While Cutting Petroleum By Up To 40%
2011-01-20
Biobent Polymers, a new division of global plastics manufacturer Univenture, today launched its Panacea family of bioplastics. The new bio-composite is the industry's first bioplastic resin to maintain the characteristics of the base plastic material while replacing up to 40% of the petroleum normally used in plastics manufacturing. The award-winning technology behind Panacea was developed by Battelle Memorial Institute with funding from the Ohio Soybean Council, and licensed exclusively to Univenture, an innovative manufacturer of eco-friendly plastic packaging and products. ...
Former LA Lakers and UCLA Basketball Great Keith Erickson To Host JVS 80th Anniversary Gala
2011-01-20
Keith Erickson, former L.A. Lakers and UCLA Bruins basketball star and sports broadcaster, will host the Jewish Vocational Service (JVS) 80th Anniversary Gala on January 29, 2011 at the Beverly Wilshire Hotel in Beverly Hills.
"We are honored that Keith will be hosting our event, said JVS CEO Vivian Seigel. "He brings a deep, personal understanding of the importance of teamwork, character and commitment, from his years with Coach Wooden, and we are pleased that he has taken the time to observe JVS programs in action. He has seen the impact we have in the lives of our ...
Computime to Exhibit Electronic Signature Capture Devices at the Allscripts Sales Kick-Off Meeting
2011-01-20
Computime staff will be present in Las Vegas, Nevada on January 23, showcasing Topaz System's electronic signature capture products at the Allscripts Sales Kick-Off Meeting. Computime's signature pad sales and distribution representatives will perform product demonstrations, answer questions, and offer guidance on leveraging the benefits of eSignature capture to help close more sales of Allscripts' EHR Pro software.
Healthcare professionals around the country trust Topaz Systems' electronic signature capture pads and software to help save money and increase efficiency ...
Home Monitoring Company Offers Help to Families Struggling to Protect Seniors from Severe Winter Weather
2011-01-20
The blanket of winter white that's covered most of the country this past week has left many people grounded in airports or stranded in their homes. And while it may make for picture perfect landscapes, there's nothing pretty about the frigid cold and the ice that makes winter weather especially dangerous for seniors. That's why Halo Monitoring, maker of myHalo, the most advanced medical alarm with automatic fall detection is making an unprecedented offer to help families monitor the safety of their elderly loved ones this winter. Through the months of January and February, ...
Quickshot XRF Announces Distributor for Precious Metal Assay Equipment
2011-01-20
QSX Instruments Inc and Kassoy LLC are pleased to announce a distribution agreement for the Quickshot XRF analyzer line. The agreement names Kassoy LLC as Quickshot XRF's exclusive distributor to the United States jewelry industry. A leader in jewelry supply sales, Kassoy LLC will now provide x-ray fluorescence technology to clients searching for a more accurate method of gold testing and precious metal assay.
The two analyzers that will be offered by Kassoy LLC include the QSX-79T Gold Tester and QSX-295T Full Precious Metal Analyzer. Recent modifications to the QSX-295T ...
LAST 30 PRESS RELEASES:
Food fussiness a largely genetic trait from toddlerhood to adolescence
Celebrating a century of scholarship: Isis examines the HSS at 100
Key biomarkers identified for predicting disability progression in multiple sclerosis
Study: AI could lead to inconsistent outcomes in home surveillance
Study: Networks of Beliefs theory integrates internal & external dynamics
Vegans’ intake of protein and essential amino acids is adequate but ultra-processed products are also needed
Major $21 million Australian philanthropic investment to bring future science into disease diagnosis
Innovating alloy production: A single step from ores to sustainable metals
New combination treatment brings hope to patients with advanced bladder cancer
Grants for $3.5M from TARCC fund new Alzheimer’s disease research at UTHealth Houston
UTIA researchers win grant for automation technology for nursery industry
Can captive tigers be part of the effort to save wild populations?
The Ocean Corporation collaborates with UTHealth Houston on Space Medicine Fellowship program
Mysteries of the bizarre ‘pseudogap’ in quantum physics finally untangled
Study: Proteins in tooth enamel offer window into human wellness
New cancer cachexia treatment boosts weight gain and patient activity
Rensselaer researcher receives $3 million grant to explore gut health
Elam named as a Fellow of the Electrochemical Society
Study reveals gaps in access to long-term contraceptive supplies
Shining a light on the roots of plant “intelligence”
Scientists identify a unique combination of bacterial strains that could treat antibiotic-resistant gut infections
Pushing kidney-stone fragments reduces stones’ recurrence
Sweet success: genomic insights into the wax apple's flavor and fertility
New study charts how Earth’s global temperature has drastically changed over the past 485 million years, driven by carbon dioxide
Scientists say we have enough evidence to agree global action on microplastics
485 million-year temperature record of Earth reveals Phanerozoic climate variability
Atmospheric blocking slows ocean-driven glacier melt in Greenland
Study: Over nearly half a billion years, Earth’s global temperature has changed drastically, driven by carbon dioxide
Clinical trial could move the needle in traumatic brain injury
AI model can reveal the structures of crystalline materials
[Press-News.org] Cyara Solutions Receives Product of the Year Award from Customer Interaction Solutions MagazineCyara Solution Suite Honored for Exceptional Innovation, Proving Ongoing Commitment to Enhancing Customer Experience Through Life Cycle Testing of Interactive Voice Response (IVR) Systems and Contact Centers for System Operation and User Experience