LiveVox Taps Call Center Tech Vet for VP of Product Management

Chris Pigott brings 20 years experience with global contact center technology implementation & product development.

2011-04-10

SAN FRANCISCO, CA, April 10, 2011 (Press-News.org) LiveVox Inc., the leading provider of cloud contact center solutions, today announced the appointment of Chris Pigott as Vice President of Product Management. With over 20 years experience with contact center hardware and software, Pigott will drive LiveVox's continued ability to manage solution requirements and product implementation for multi-site, multi-source client engagements.

Pigott will lead LiveVox product management groups, including aligning client specifications with the product development roadmap. He has played similar roles at multiple firms, including Genesys Telecommunications, a call center infrastructure provider acquired by Alcatel-Lucent. Pigott has led worldwide feature implementation, training and support for Fortune 500 and Fortune 1000 clients in industries such as telecommunications, financial services, healthcare, technology and outsourcing. He also served in executive roles at MCI Telecommunications.

"LiveVox is excited to announce the addition of Chris Pigott to a management team focused on delivering tools to optimize performance and network infrastructure across the multi-site contact center," said Louis Summe, Chief Executive Officer, LiveVox. "Contact centers are poised to take advantage of telecom and networking trends that improve security, scale and cost efficiency without carrier or IP/PBX provision or custom integration

LiveVox utilizes Secure VoIP/MPLS networks to integrate contact center applications such as ACD, predictive dialer, IVR and call recording delivered from a fully burstable, PCI-compliant private cloud.

"Joining LiveVox allows me to take a leadership role in a company that is changing the way communications technology is deployed in the contact center," Pigott said. "LiveVox focuses on rapid implementation and feature development that is led specifically by client requests. I look forward to adding my experience of global product development and implementation to an already strong team."

About LiveVox

LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated predictive dialer, ACD, IVR, call recording and business analytics. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Francisco. For more information, visit http://www.livevox.com/

ELSE PRESS RELEASES FROM THIS DATE:

Fred Matthew S. Joins Carbon Copy/PRO Elite to Assist Online Entrepreneurs Brand Themselves and Succeed in the Internet Marketing Business

2011-04-10

For the last 2 months, Fred Matthew S. had trained and learned online marketing secrets under the sponsorship of a "Master Marketing Group" (MMG) member within the PRO Elite community. The MMG is comprised of team leaders in this educational community that execute a "Million Dollar Game Plan" call and set a great example of success to other PRO Elite members. Their ideas shape the community and allow even the newest members to succeed by using their proven strategies and techniques for online success. Members come to the community with an existing product or can learn about ...

An Exclusive Look into the Current Mortgage Industry with Trulia and Realogics Sotheby's in Business Review USA

2011-04-10

Business Review USA, the top digital media source for American business news, sits down with executives at Trulia.com and Realogics Sotheby's in Seattle about the current mortgage industry and real estate trends. While it's nearly impossible to predict when America will bust out of the recession and return to a "normal" real estate market, we speak with real estate industry professionals about current trends for home owners and buyers. "Along with being a real estate search engine, we have an active Q&A community on the web with consumers asking realtors and other ...

Top Growing Industries in the U.S. in March's Issue of Business Review USA

2011-04-10

Business Review USA, the top digital media source for American business news, speaks with Henry DeVries, Assistant Dean for External Affairs for Continuing Education at University of California San Diego and co-author of the new book "Closing America's Job Gap" about the growing industries offering expansion and employment. Read about what's new in the smartphone and tablet world as we compare what's new in the iPhone, BlackBerry and Droid world. We also take a look at the current mortgage and real estate industry and speak with executives at Trulia.com and Sotheby's ...

iTech Partners with Exchange EDI

2011-04-10

iTech Workshop Private Limited (iTech), a Healthcare IT Solutions Company with focus on Medical Billing, PMS, HIPAA, X12N, Direct Payer Connectivity, Electronic Claim Life Cycle and Revenue Cycle Management Solutions for the US healthcare market, announced a partnership with Exchange EDI. Some of the key aspects of this partnership include: - iTech reselling Exchange EDI real time and point-of-care patient cash flow management products such as Direct Quote and e-Cashiering. - Providing seamless Insurance Eligibility and Benefits verifications from iTech's expEDIum ...

Phoenix-Area Plastic Surgeon is a PHOENIX "Top Doctor" Once Again

2011-04-10

Earning recognition as one of the Phoenix area's "Top Doctors" is an honor that many physicians strive to achieve just once. One plastic surgeon in Phoenix, Dr. Robert Cohen (www.scottsdalecenterforplasticsurgery.com), recently earned that distinction for a remarkable second time in the last three years. "I am humbled that my peers have seen fit to select me once again as a 'Top Doctor' in plastic surgery for the Phoenix and Scottsdale area," remarked Dr. Cohen. "It is rewarding to have my hard work and dedication recognized by both the medical community and PHOENIX ...

Contact Forms Offer Patients A New Way To Communicate With Amarillo Family Dentist

2011-04-10

General and family dentist in Amarillo, Dr. Ken Comer, is pleased to announce the recent addition of contact forms added to his state-of-the-art website. Patients can simply visit the website to access and submit dental health information to the office via the online the contact forms. The contact forms were added by Dr. Ken Comer, Amarillo Invisalign dentist, to create a new avenue for patients to ask questions or simply state how their visit was. Dr. Comer encourages patients to contact the practice whenever they have a concern or interest about general and cosmetic ...

Naperville Board Certified Plastic Surgeon Encourages Patients To View Case Photos For Added Confidence

2011-04-10

Oak Brook, Hinsdale, and Naperville board certified plastic surgeon, Dr. Alexandria Saulis, is pleased to offer patients the opportunity to view before and after case photos of previous patient's' procedures. The case photos section was created to further inform patients of Dr. Saulis' ability to successfully perform various plastic surgery procedures, such as Naperville liposuction, abdominoplasty and breast augmentation, among others. When patients visit the site for this board certified plastic surgeon in Naperville, IL, they can access the case photos from the homepage. ...

Ent Doctor In Middlebury, Ct Makes Initial Visits Easy With Online Patient Forms

2011-04-10

Leading ENT doctor in Middlebury, CT, Dr. Winicki of Naugatuck Valley Ear, Nose, & Throat Associates, invites new patients to visit the practice's website to download and print new patient forms before their first appointment to the office. The new patient forms are easily accessible via the practice's homepage. A patient's first visit to Naugatuck Valley ENT Associates establishes a vital foundation for the relationship between patient and doctor. During the first visit, this ENT doctor in Waterbury, CT and committed staff make sure to obtain important background information ...

Home Design Outlet Center Is Moving To A 40,000 Sf Building On June 1st, 2011

2011-04-10

Home Design Outlet Center, a fast growing bathroom vanities retailer, is moving to a forty thousand square foot premise on June 1st, 2011. The Company has been experiencing rapid growth since its inception. Customers are happy to shop at its stores for several reasons. First of all, the Company places a lot of emphasis on customer service. The staff are well trained and knowledgeable, and they are able to assist customers in making a sound buying decision. They have a friendly attitude, and are always pleasant to talk to. As staff are not compensated on a commission ...

AC Repair Miami by Central Comfort Air Conditioning - The Premier Full Service AC Contractor Since 1980 Providing Top Quality Service at Competitive Rates. Call Today For Service Today!

2011-04-10

Living in Miami is often beautiful but with summer approaching you know that it can be unbearably hot. Residents often rely on the AC all day, every day. It's as much a necessity as food and water in this area and with that comes repairs and maintenance to your AC unit. Its time to make sure your home is ready to combat the heat and assure you and your family are comfortable this summer. AC Repair Service by Central Comfort Air Conditioning can assure that your unit is tuned up and running efficiently. Central Comfort Air Conditioning has been serving Miami Dade County ...

LAST 30 PRESS RELEASES:

Linearizing tactile sensing: A soft 3D lattice sensor for accurate human-machine interactions

Nearly half of Australian adults experienced childhood trauma, increasing mental illness risk by 50 percent

HKUMed finds depression doubles mortality rates and increases suicide risk 10-fold; timely treatment can reduce risk by up to 30%

ECMWF and European Partners win prestigious HPCwire Award for "Best Use Of AI Methods for Augmenting HPC Applications” – for AI innovation in weather and climate