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Sun Dental Labs Implements DDX Online Case Management Tool

Sun Dental Labs implements a new case management tool that allows dentists to communicate directly with the lab saving time and money for everyone.

2011-04-29
CLEARWATER, FL, April 29, 2011 (Press-News.org) Sun Dental Labs - a full-service dental laboratory serving dentists and dental labs worldwide - has implemented DDX case management from Henry Schein.

DDX is an online case management tool that allows dentists to communicate with dental labs more effectively and make production and workflow more efficient. It runs on any standard Internet browser and includes robust integrations with DentalWings, 3Shape and D4D to make submitting paperless prescriptions fast, easy and accurate. DDX is free to dentists and can be implemented in less than 15 minutes via phone.

DDX is the technology platform for digital dentistry that will enable dental practices to move beyond traditional telephone communication with their labs. Case submission, digital file transfer and management, case status updates, shipping reminders and account payments are provided through DDX.

"Implementing DDX will allow us to further improve case consistency, streamline communication between Sun Dental Labs and our dentists and improve turnaround times," explained Allison Raver, Sun Dental Labs' Vice President. "Many of our larger customers are going 'digital' and we want to be able to accommodate their needs as well as streamline our internal business processes. DDX is going to be a huge benefit to everyone involved!"

Any of the more than 30,000 practices in the United States that run DENTRIX G3 or Easy Dental 2008 can now submit cases, transmit digital case files and communicate with Sun Dental Labs through DDX via their practice-management software. Dentists who are not using DENTRIX, Easy Dental or one of Henry Schein's specialty products can make these submissions and communicate using the DDX Web interface.

Sun Dental Labs is a full-service dental lab offering quality products and services to dentists and dental labs worldwide. For further information, please contact us a 1-866-561-9777 or info@sundentallabs.com.


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[Press-News.org] Sun Dental Labs Implements DDX Online Case Management Tool
Sun Dental Labs implements a new case management tool that allows dentists to communicate directly with the lab saving time and money for everyone.