Global Home Solutions Launch Social Media Customer Service
Global Home Solutions launch customer service management on Twitter.
BRISBANE, AUSTRALIA, May 14, 2011
Global Home Solutions have recently made their company accessible through the popular social media channel, Twitter. The company launched their profile so that clients, customers and general Twitterers could keep in contact and use the platform to communicate ideas and complaints to the company.The company CEO said: 'I want to make it easy for people to ask us questions about our products and the way we work. I think it's also important to give people a chance to submit problems to us in a fast and synchronous way'.
Global Home Solutions, who are a steel kit home company, have linked their Twitter account to the company website, blog and LinkedIn account; they are hoping to exceed 1000 followers in the next few weeks.
'We've got to be realistic about what our customers demand in us', said the company 'we're not so much interested in using Twitter as a social media marketing tool as we are using it as a customer service platform'.
The company can be reached on Twitter here: http://twitter.com/#!/globalhomesolu