NEW YORK, NY, May 26, 2011 (Press-News.org) Customer Management IQ is proud to present the Call Center Success Summit. This free online customer management event is an unveiling of actionable strategies for achieving the desired success, efficiency, revenue and CRM benefits from your customer management team. Running from June 21-June 30, 2011, this online summit will help you evaluate your current call center strategies and give you the tools to re-evaluate benchmarks, redefine the notion of quality customer service, as well as rethink everything you know about outsourcing and more!
The best part? If you miss a session you can always watch it on-demand, when it's convenient for you!
Presentation Topics Include:
-Unlocking Revenue and CRM Benefits from Your Contact Centers
-Opportunities Outside the Box: Capitalizing on Alternatives to the Traditional Contact Center
-Aligning Contact Center Operation with Customer Demands
-Leading Your Agents to Success in the Multi-Channel Contact Center
-When Outsourcing Calls - Are External Contact Centers Still Your Best Bet For Efficiency?
Our speakers are leading experts in customer relations. This is your FREE opportunity to learn from Plantronics, AutoTrader, VoltDelta, Vegas.com, Cemex, United Stationers Supply and the Society of Workforce Planning Professionals about which "solutions" are just hype and which can truly fit and complement a concise customer management strategy.
Register FREE Here: bit.ly/kJQk4i
About Customer Management IQ
A division of IQPC, Customer Management IQ online community enables you to find from your peers proven methods, solutions and best practices that solves your specific call center, customer management and social media challenges when you need them solved. Our editorial staff and array of expert, battle-tested contributors develop a steady stream of front-line content that is timely, relevant, practical and has been validated by practitioners.
Annual events include: Customer Experience Summit, Call Center Week, Debt Collections Management Summit, Customer Self-Service Summit, Customer Complaints Management Summit, Social Media for Customer Management Summit and more.
Customer Management IQ and IQPC provide educational conferences, training courses and expositions for Customer Management executives to network and learn the latest Customer Management developments and trends occurring in organizations today.
CMIQ Presents: The Call Center Success Summit 2011- Free Online Event!
CMIQ presents the Call Center Success Summit 2011. This free online customer management event is an unveiling of actionable strategies for achieving the desired success, efficiency, revenue and CRM benefits from your customer management team.
2011-05-26
ELSE PRESS RELEASES FROM THIS DATE:
ToolWatch Announces its "Cloud" Platform
2011-05-26
ToolWatch Corporation's Enterprise solution, a comprehensive system for managing tools, equipment, materials and consumables, is now available "in the cloud." The cloud is a web-based platform that resides not on a company's server but rather remotely in the Internet "cloud," where it is stored in cyberspace and accessible to authorized users whenever needed.
"ToolWatch has actually been using the cloud since launching the on-demand feature of ToolWatch Enterprise in 2007," said Don Kafka, CEO of ToolWatch. "But today the Internet ...
NextLot's Software Breaks Online Auction Records In Mexico
2011-05-26
NextLot continues to show that its success expands beyond the United States. One of NextLot's clients ended April with its most successful equipment auction in Mexico to date, proving that NextLot's online auction software is capable of bringing more bids and higher prices to auction firms everywhere.
The sale, held in Aguascalientes, was the first two-day sale conducted by the auction firm and brought in more online participants than any of its previous auctions. NextLot, partnered with the auctioneer, is one of the only online auction software providers to simulcast ...
Walgreens Commits to Title Sponsorship for the Orlando International Dragon Boat Festival
2011-05-26
GWN Dragon Boat announced Tuesday that Walgreens will be the new title sponsor of the annual Orlando International Dragon Boat Festival on October 15, 2011 held at Walt Disney World Resort.
Entering its fourth year, this unique event features participants competing in 40-foot long canoes adorned with decorative Chinese dragon heads and tails. Teams consisting of 20 synchronized paddlers, one drummer, and one steersperson, race down a 500-meter course on Lake Buena Vista. Social groups, corporations, and fitness enthusiasts alike embrace the sport of dragon boating because ...
HSBCAMPS and Eastbay Renew Partnership For Better Sports Communities
2011-05-26
HSBCAMPS, America's fastest growing youth basketball program, and Eastbay, a leading world supplier of athletic footwear, apparel and sports equipment, have renewed their partnership to reward youth camp participants with HSBCAMPS apparel and shoe discounts.
HSBCAMPS participants and their families will be given access to purchase t-shirts, sweatshirts, and shorts online, as well as basketball shoes at special team rates. 100 percent of the profits from the apparel sales will be donated to HSBCARES, Inc, a non-profit founded to award camp scholarships, support basketball ...
Magic Logix Announces Gloria's Night Life
2011-05-26
Gloria's Restaurant is a Latin American restaurant with 13 locations across Texas that serves traditional Salvadorian cuisine. In three specific locations, Gloria's high end Latin American restaurant transforms into an energetic nightclub after 10 p.m. These locations include Arlington, Austin and Addison. The popularity of the restaurant's weekend nightlife has illuminated into a culture, and even a way of life, for diehard Gloria's customers. The live salsa bands, dancing and entertainment enabled Gloria's to be rated the number one Latin nightclub by the Dallas Observer. ...
Azure Power appoints SK Gupta as Chief Financial Officer
2011-05-26
Azure Power, India's first grid connected solar power plant developer has appointed Mr. Surendra Kumar Gupta, as Chief Financial Officer (CFO). In this position, he will provide the vision and leadership for all aspects of the finance function. He will also be a part of the Executive Team and will contribute to the overall management of the business including operational and business development financing, providing support towards project initiatives, the development of business plans and advice to the Board / Directors.
Mr. Gupta brings with him an experience of more ...
Mike and Kay Olthoff "Challenge" West Michigan Symphony Supporters with Three-Year Matching Grant
2011-05-26
Longtime West Michigan Symphony supporters Mike and Kay Olthoff announced a three-year, $50,000 challenge grant to sustain Symphony programming and education.
Unveiled during the annual gala on Saturday, the Olthoff Challenge Match will match new and increased annual gifts up to $50,000 per year for each of the next three years. The 20-member board of directors has already accepted the challenge, pledging to increase its annual financial support of the West Michigan Symphony.
Michael Olthoff is the CEO of Nichols Paper, a Norton Shores-based distributor of paper and ...
Wordpress Pingbacks Take on a New Lease of Life
2011-05-26
Since the introduction of pingbacks into Wordpress as a development of trackbacks, Wordpress bloggers have had a simple and powerful way of exchanging incoming links with other bloggers. This not only helps with search engine rankings but provides readers a great way of travelling an author-driven network of relevent information. Well, that's what it's supposed to do, but does it work? And if not, why not?
Just include a link in your blog post's content and Wordpress will attempt to ping it automatically, right? Well, yes and no... According to recent tests, up to 50% ...
Wealth Managers Shun Transparency
2011-05-26
New research findings by MyPrivateBanking Research reveal that only 10% of the world's most important wealth managers publish performance data for their discretionary accounts (accounts for which the holder gives the wealth manager or bank authority to buy and sell securities at their discretion) and only 22% offer specific information about their fees. These results are based on an analysis of the public websites including all reporting documents that the 40 largest wealth managers worldwide publish online.
These private banks and wealth managers typically manage clients' ...
The Preiss Company's University Village at the Coast Receives Student Housing Finance Award
2011-05-26
The Preiss Company, one of the largest off-campus student housing providers in the nation, is pleased to announce that it has been awarded a Student Housing Innovator Award by Student Housing Business Magazine. The Raleigh real estate company won in the category of "Best Creative Financing" for its student housing property in Myrtle Beach, South Carolina—University Village at the Coast.
University Village at the Coast, formerly known as Campus Pointe at Myrtle Beach, is a 432-bed apartment property located three miles from Coastal Carolina University. The property's ...
LAST 30 PRESS RELEASES:
Nurses can deliver hospital care just as well as doctors
From surface to depth: 3D imaging traces vascular amyloid spread in the human brain
Breathing tube insertion before hospital admission for major trauma saves lives
Unseen planet or brown dwarf may have hidden 'rare' fading star
Study: Discontinuing antidepressants in pregnancy nearly doubles risk of mental health emergencies
Bipartisan members of congress relaunch Congressional Peripheral Artery Disease (PAD) Caucus with event that brings together lawmakers, medical experts, and patient advocates to address critical gap i
Antibody-drug conjugate achieves high response rates as frontline treatment in aggressive, rare blood cancer
Retina-inspired cascaded van der Waals heterostructures for photoelectric-ion neuromorphic computing
Seashells and coconut char: A coastal recipe for super-compost
Feeding biochar to cattle may help lock carbon in soil and cut agricultural emissions
Researchers identify best strategies to cut air pollution and improve fertilizer quality during composting
International research team solves mystery behind rare clotting after adenoviral vaccines or natural adenovirus infection
The most common causes of maternal death may surprise you
A new roadmap spotlights aging as key to advancing research in Parkinson’s disease
Research alert: Airborne toxins trigger a unique form of chronic sinus disease in veterans
University of Houston professor elected to National Academy of Engineering
UVM develops new framework to transform national flood prediction
Study pairs key air pollutants with home addresses to track progression of lost mobility through disability
Keeping your mind active throughout life associated with lower Alzheimer’s risk
TBI of any severity associated with greater chance of work disability
Seabird poop could have been used to fertilize Peru's Chincha Valley by at least 1250 CE, potentially facilitating the expansion of its pre-Inca society
Resilience profiles during adversity predict psychological outcomes
AI and brain control: A new system identifies animal behavior and instantly shuts down the neurons responsible
Suicide hotline calls increase with rising nighttime temperatures
What honey bee brain chemistry tells us about human learning
Common anti-seizure drug prevents Alzheimer’s plaques from forming
Twilight fish study reveals unique hybrid eye cells
Could light-powered computers reduce AI’s energy use?
Rebuilding trust in global climate mitigation scenarios
Skeleton ‘gatekeeper’ lining brain cells could guard against Alzheimer’s
[Press-News.org] CMIQ Presents: The Call Center Success Summit 2011- Free Online Event!CMIQ presents the Call Center Success Summit 2011. This free online customer management event is an unveiling of actionable strategies for achieving the desired success, efficiency, revenue and CRM benefits from your customer management team.