DALLAS, TX, September 21, 2010 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - the trend setting provider of SaaS-based customer service and help desk tools - today announced a successful integration of the company's Support Desk Edition by Global Systems Integration (GSI). The Canton, Georgia-based consultancy is a leading provider of technology services and end-user resources for mission-critical financial applications.
GSI specializes in the implementation, maintenance and upgrading of the complex ERP [enterprise resource planning] environments associated with Oracle's JD Edwards EnterpriseOne and World Software suites. "We operate in a niche area with very unique skill sets and have earned a reputation as the 'go to guys' for that particular software," said vice president David Telford. GSI was in need of a Help Desk solution to centralize and distribute requests to their Support Services team and escalate them in accordance with strict client Service Level Agreements (SLAs). Getting TeamSupport up and running "was easy - just point to their site, customize a few things and we were done; everyone was using it within a week." TeamSupport has "absolutely improved our efficiency ... we have dynamic notification to everyone involved with a given client and any of our people with availability can respond to tasks as they appear."
"TeamSupport provided them with tools to track turnaround time and other key response parameters, empowering GSI to increase workflow efficiency and proactively manage their staffing," said Robert C. Johnson, president of the company's parent, Muroc Systems. "We're happy to welcome GSI to our family of satisfied users."
Used by customer support and corporate help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.
About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.
TeamSupport.com contact: Press@teamsupport.com / 800-596-2820 ext.806
About Global Systems Integration
GSI (www.gsi-solutions.com) is a technology consulting firm that focuses on complex ERP solutions, including Oracle's JD Edwards EnterpriseOne and World Software suites. With more than 100 years of accumulated expertise, GSI provides a single point-of-ownership for technology decisions associated with the business-critical financial software that runs today's corporations.
TeamSupport.com Streamlines Workflow for Global Systems Integration
TeamSupport.com (http://www.TeamSupport.com) - the trend setting provider of SaaS-based customer service and help desk tools - today announced a successful integration of the company's Support Desk Edition by Global Systems Integration (GSI).
2010-09-21
ELSE PRESS RELEASES FROM THIS DATE:
EMR Sales Nearly Double in 2009 from 2008
2010-09-21
Healthcare technology research firm KLAS today announced its eighth annual clinical market share report, which details the wins and losses of acute care electronic medical record (EMR) vendors at large hospitals with more than 200 beds.
The KLAS report, "CIS Purchase Decisions: Riding the ARRA Wave", reflects data collected from more than 1,600 hospitals with more than 200 beds in the United States and Canada. During the challenging economy in 2008 EMR sales reached a seven-year low, but purchases nearly doubled in 2009 reflecting the increased attention EMR systems ...
CarAccessories.com Offers Great Prices and Excellent Customer Service for Car Accessories, Covers, Seats, Dash Mats, Colgan and Le Bra Car Bras, Waterproof Cargo Liners and Custom Floor Mats
2010-09-21
CarAccessories.com offers customers an easy web site with thousands of accessories for cars, trucks, and SUVs.
"Our customers can tell you that we have kept the best selection and customer service since 1991," said John Patrick, President of Car Accessories. "If our web site does not have the item you are looking for, just call us - we are small enough to give you the kind of customer care you deserve."
Car Accessories.com has thousands of car and truck accessories for you to search.
See the Car Accessory selections below:
Car Covers
http://www.caraccessories.com/car-covers.asp?source=pr-20100920
Seat ...
Affordable Perimeter Hotel Provides Convenient Accommodations to Fans Attending the Bank of America Atlanta Football Classic
2010-09-21
Holiday Inn Express & Suites Atlanta Perimeter Hotel North near Dunwoody, GA offers convenient accommodations to college football fans attending the Bank of America Atlanta Football Classic on September 25, 2010 at the Georgia Dome. The game features Florida A&M verses Tennessee State University and kickoff is scheduled for 3:30pm. The event is sponsored by the 100 Black Men of Atlanta is the organization's largest fundraiser.
The Bank of America Atlanta Classic is more than just a game. Fans can take advantage of other great events and activities surrounding the game ...
Get Ready for the Party Season at Transform
2010-09-21
Transform Cosmetic Surgery Group in Bowdon would like to help you get ready for this year's party season with a special VIP evening of pampering.
From 6.30pm on Tuesday 28 September, Transform will be open for a night of VIP pampering, demonstrations by cosmetic surgery experts and exclusive offers.
Mesotherapy, dermal fillers and BOTOX treatments to plump up your skin, improve your complexion, and smooth your wrinkles will all be demoed at the event.
These non-invasive, non-surgical treatments are constantly gaining in popularity among celebrities and this special ...
Shred-It and the Los Angeles Sheriff Department's Identity Theft Task Force to Hold Community Shred Event
2010-09-21
Shred-it, the world's leading on-site document destruction company and the Los Angeles Sheriff's Department's Identity Theft Task Force are teaming up to help Los Angeles residents combat identity theft by hosting a free Community Shred Event on Saturday, October 9, 2010 from 9am to 3pm at three locations throughout Los Angeles county: Agoura Hills (City Hall - 30001 Ladyface Ct, Agoura Hills, CA 91301), Los Angeles (Ladera Center - 5315 W. Centinela Ave, Los Angeles, CA 90045) and Norwalk (Target - 12051 Imperial Hwy, Norwalk, CA 90650).
Everyone can bring all unwanted ...
The Slogan Shop Brings Madison Advertising Slogans to Main Street
2010-09-21
The Slogan Shop, a branding boutique based in Miami, has announced new initiatives to better serve the small and medium business market.
The Slogan Shop was started in late 2009 by advertising veteran Stephen Conley. Conley and his team built The Slogan Shop with the goal of bringing big agency ideas and quality to smaller businesses on a budget.
"We're creating slogans, names and logos for companies, Internet start-ups, products, app designers, real estate agents, politicians, life coaches and even book authors," commented Conley, the firm's Founder and Creative ...
Best Rug Pads Lowers Prices of Durahold Plus, Best Felt and Rubber Rug Pad
2010-09-21
Best Rug Pads, an online store featuring Durahold Plus felt and rubber rug pad, is pleased to announce lower prices on all Durahold rug pads. With strong buying power, Best Rug Pads was able to negotiate a better purchase price on their Durahold rug pad and the savings are being reflected on each product on their website.
Until now, Best Rug Pads was already known as having some of the best prices on Durahold Plus rug pad. These prices always include any custom cutting that is required for a customer's rug as well as shipping by FedEx or UPS. "Durahold has come to be ...
Thinking Money Investigates the MBNA and Ryanair Re-Launch of 'Bonus Flights' Credit Card
2010-09-21
To much fanfare, Ryanair re-launched the Ryanair MBNA credit card with the focus squarely on the perks for those who use it.
Card holders do indeed have reason to pay attention to the re-launch as all those who use the card for a purchase or a transfer will receive bonus flights on flights throughout the Ryanair network, all they have to cover is taxes, fees and related charges.
The Ryanair MBNA card was originally launched in February 2003 and attracted much attention with eager bargain hunters looking to get an even cheaper credit card deal on that short-haul hop ...
Study: Giving aspirin via IV is safe and effective for severe headache
2010-09-21
ST. PAUL, Minn. – A new study shows that aspirin, given intravenously (IV), may be a safe and effective option for people hospitalized for severe headache or migraine, undergoing medication withdrawal. The research will be published in the September 21, 2010, issue of Neurology®, the medical journal of the American Academy of Neurology.
"Intravenous aspirin is not readily available in the United States and only on a 'named patient' basis in the United Kingdom, while it is more generally used in other parts of Europe," said study author Peter J. Goadsby, MD, PhD, with ...
Study examines HIV treatment response in men and women, finds overall similarities
2010-09-21
A new landmark study, which demonstrated it is possible to recruit large numbers of women into a clinical trial evaluating treatments for HIV infection, found no significant gender-based differences in response to the anti-HIV drugs darunavir and ritonavir — at least among those who remained in the trial to the end.
However, women dropped out of the GRACE (Gender, Race and Clinical Experience) study at higher rates than men for reasons other than drug failure, indicating that more must be done to retain women in clinical trials that shed important light on the effectiveness ...
LAST 30 PRESS RELEASES:
Community partners key to success of vaccine clinic focused on neurodevelopmental conditions
Low-carbon collaborative dual-layer optimization for energy station considering joint electricity and heat demand response
McMaster University researchers uncover potential treatment for rare genetic disorders
The return of protectionism: The impact of the Sino-US trade war
UTokyo and NARO develop new vertical seed distribution trait for soybean breeding
Research into UK’s use of plastic packaging finds households ‘wishcycle’ rather than recycle – risking vast contamination
Vaccine shows promise against aggressive breast cancer
Adverse events affect over 1 in 3 surgery patients, US study finds
Outsourcing adult social care has contributed to England’s care crisis, argue experts
The Lancet: Over 800 million adults living with diabetes, more than half not receiving treatment, global study suggests
New therapeutic approach for severe COVID-19: faster recovery and reduction in mortality
Plugged wells and reduced injection lower induced earthquake rates in Oklahoma
Yin selected as a 2024 American Society of Agronomy Fellow
Long Covid could cost the economy billions every year
Bluetooth technology unlocks urban animal secrets
This nifty AI tool helps neurosurgeons find sneaky cancer cells
Treatment advances, predictive biomarkers stand to improve bladder cancer care
NYC's ride-hailing fee failed to ease Manhattan traffic, new NYU Tandon study reveals
Meteorite contains evidence of liquid water on Mars 742 million years ago
Self-reported screening helped reduce distressing symptoms for pediatric patients with cancer
Which risk factors are linked to having a severe stroke?
Opening borders for workers: Abe’s profound influence on Japan’s immigration regime
How skills from hospitality and tourism can propel careers beyond the industry
Research shows managers of firms handling recalls should review media scrutiny before deciding whether to lobby
New model system for the development of potential active substances used in condensate modifying drugs
How to reduce social media stress by leaning in instead of logging off
Pioneering research shows sea life will struggle to survive future global warming
In 10 seconds, an AI model detects cancerous brain tumor often missed during surgery
Burden of RSV–associated hospitalizations in US adults, October 2016 to September 2023
Repurposing semaglutide and liraglutide for alcohol use disorder
[Press-News.org] TeamSupport.com Streamlines Workflow for Global Systems IntegrationTeamSupport.com (http://www.TeamSupport.com) - the trend setting provider of SaaS-based customer service and help desk tools - today announced a successful integration of the company's Support Desk Edition by Global Systems Integration (GSI).