TeamSupport.com Receives 2012 CRM Excellence Award

Customer interaction solutions magazine recognizes TeamSupport's customer focus.

2012-05-15

DALLAS, TX, May 15, 2012 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - the popular provider of web-based customer support and help desk software solutions - today announced the company has been recognized with a 2012 CRM Excellence Award by Customer Interaction Solutions. The magazine, published by integrated media company TMC, has been the premier journal for CRM, contact center and tele-services since 1982.

TeamSupport, used by customer support and help desks worldwide, is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat Enterprise-wide system for customer support and product defect tracking.

"TeamSupport.com earned a CRM Excellence Award for its commitment to its customers and their clients," said Rich Tehrani, CEO of TMC. "TeamSupport demonstrated to the editors of Customer Interaction Solutions that their support and help desk solutions improved client business processes by streamlining and facilitating the flow of information needed to promote and strengthen customer relationships."

"We are honored to be recognized by a respected industry resource," said TeamSupport CEO Robert C. Johnson. "Our applications are focused on helping client companies improve their communication, collaboration and workflow to better meet the needs of their end-users - satisfied customers fuel business growth."

The CRM Excellence Awards rely on facts and numbers demonstrating the improvements a winner's product has made in their client's business. Winners were chosen on the basis of their product or service's ability to extend and expand the customer relationship to cover the entire enterprise and customer lifecycle. The Thirteenth Annual CRM Excellence Award winners can be found in the May 2012 issue of Customer Interaction Solutions magazine.

About TeamSupport

TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.

TeamSupport.com contact: Eric Harrington / Press@teamsupport.com
800-596-2820 ext.806

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and tele-services industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC

TMC, celebrating its 40th Anniversary in 2012, is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: including Mobility Tech, M2M Evolution, Business Video, ChannelVision Expo, MSPWorld, Super WiFi, SUITS, LatinComm, HTML5 Summit Conferences and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact: Jan Pierret, Marketing Manager
jpierret@tmcnet.com / +1.203.852.6800, ext 228

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TeamSupport.com Receives 2012 CRM Excellence Award

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