Nelson Pools Honored With 2012 Talk of the Town Customer Satisfaction Award

Texas-based custom pool builder earns high customer satisfaction ratings, winning it a Talk of the Town Award.

2012-12-18

FARMINGTON HILLS, MI, December 18, 2012 (Press-News.org) Earning a 4-star rating for excellent customer service, Nelson Pools has won the prestigious CMUS Talk of the Town Customer Satisfaction Award in the Swimming Pools & Spas category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company's CMUS Power Rating. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

Nelson Pools, founded in 1968 by Dave Nelson, is a family-owned-and-operated business that serves the greater Houston area with new pool construction, custom-designed pools, and pool renovations and remodeling.

"Our commitment to our customers is simple," says Owner Dave Nelson. "We offer only the highest quality products. We believe that a custom designed and constructed pool or spa, at an honest price, with supervision of every phase, completed in a timely manner, makes a happy customer."

As a family business, Nelson Pools places a high priority on providing excellent customer service, a philosophy that has been reinforced by winning the Talk of the Town Award. "Our business is built around families and customer service," says Nelson. "Our mission has always been, 'We care enough to build them better.' We build each pool as if it were our own."

According to Nelson, communication is one of the key factors in providing outstanding customer service. "Most times we are in contact on a daily basis with our customers throughout the building process," he says. "There is no question or concern that doesn't merit an answer or a reason as to why we do what we do."

Another key element to taking good care of customers is quality construction. "We build a swimming pool the way it is supposed to be built," says Nelson. "We don't cut corners or skimp on material. Making the customer happy is what it is all about. You won't stay in this business if you don't have satisfied customers. Every customer is not just a name or a face, but they become part of the Nelson Pools family of pool owners."

Nelson Pools is located 22868 Loop 494 in Porter, Texas. For more information about its products and services, call 281-540-2911 or go online to www.nelsonpools.com.

About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.

ELSE PRESS RELEASES FROM THIS DATE:

InterLegis Adds Industry Veteran to Executive Management Team

2012-12-18

InterLegis, a provider of litigation electronic discovery technology and services, announces the addition of Hope Swancy-Haslam as the company's Chief Operating Officer. In her role as C.O.O., Ms. Swancy-Haslam will contribute to the sales, marketing, client services, technology development, and thought leadership of the company and its flagship product, Discovery360TM. A veteran of over 20 years in the legal industry, she brings a wide range of expertise spanning legal publishing, forensics and advanced e-Discovery technology consulting. She is considered an expert ...

"English Only" Policies in the Workplace

2012-12-18

In spite of - or perhaps in reaction to - our country's rich history of diversity, "English only" policies have been implemented in countless businesses around the country. These policies, while mostly enacted without malicious intent, often have the effect of disenfranchising workers who aren't native English speakers, making them the brunt of undue scrutiny, disproportionate discipline and ribald teasing from colleagues. English only policies have been challenged in numerous state and federal courts across the country, with critics arguing that they are one ...

Michigan Transportation Institute Sees Rise in Traffic Fatalities

2012-12-18

While many types of negligence lead to personal injuries, one of the most frequent and most harmful causes is motor vehicle accidents. The extreme forces and violence of car, truck and motorcycle accidents are all too frequently severe enough to cause the death of injury victims. Recent data from the University of Michigan Transportation Research Institute (UMTRI) shows an increase in traffic fatalities nationwide despite continued advances in vehicle safety. Year-to-year statistics reveal an eight percent increase in traffic fatalities between 2011 and 2012 after several ...

Alert Driving Over the Holidays Needed Following Fatal Illinois Accident

2012-12-18

Crossing central Illinois, Interstate 55 connects the Chicago metro with St. Louis. Over the holiday season, the corridor sees an increase in truck and passenger vehicle traffic. A recent tragedy near Litchfield provides a reminder to take care over the next few weeks as more people hit the roads to be with family. The accident occurred on November 26 while an Illinois State Police trooper was completing a routine traffic stop. A passing semi tractor-trailer struck the trooper as he stood along the side of the road. The trooper died at the scene of the accident. The ...

Florida Family Law: the Phenomena of Older Divorce

2012-12-18

Divorce is difficult at any age, of course. But in the golden years, it can bring unique challenges, whether in a split after decades together, or in a second or third marriage. Major issues can include property division, alimony and even living arrangements, causing concern and stress for the divorcing spouses themselves, and often for their kids and extended family. Recent research on the trend of elder divorce out of Bowling Green State University has been heavily covered by the media. Bowling Green sociologists Susan Brown and I-Fen Lin found that the divorce rate ...

OSHA Cites Employer for Workplace Fatality in Joplin Tornado Recovery

2012-12-18

Missourians remember all too well the devastation and pain brought to the Joplin community by the May 2011 tornado. Classified an EF5 with winds more than 200 mph, the terrible storm damaged city infrastructure that is still being repaired or replaced more than a year later. And tragically, a year after the actual event another fatality related to the tornado occurred at 25th Street and Moffet Avenue when the employee of a water utility company working on utility repairs was killed. The gasoline-powered saw he was using kicked back and struck him because the iron water-main ...

Aging Drivers Face Increased Risk of Car Accidents

2012-12-18

Independence is a big part of quality of life, especially as people get older. Nobody likes feeling as though they have to rely on others to accomplish basic daily tasks like running errands or going to the doctor. However, it is important to understand that it may actually be very dangerous for some older people to get behind the wheel of a car. As of 2009--the most recent year for which data is available--people over age 65 represented 13 percent of the population in the United States, but accounted for 16 percent of all car accident deaths. All told, 5,593 people ...

Accidents Common in Fracking Industry

2012-12-18

West Virginia's economy depends upon the coal mines located throughout the state. Every day on the job brings the risk of serious injury or death. However, these jobs provide for many families, and workers accept the risks as they perform their daily tasks. There have been several new sources of oil or natural gas that have been discovered across the country. In the past, it was thought that these deposits were not accessible, as they were buried under tough layers of rock. Traditional drilling methods were not able to reach these minerals. Many companies have started ...

Preventing Injury: Keeping Children Safe Around Pools

2012-12-18

Many people may think that pool safety during the winter months is not a big issue, but for those that live in places like Southern California pool safety is a year-round issue. Protective Measures for Residential Pools Children account for the vast majority of pool deaths. About 77 percent of all reported swimming pool deaths involve children younger than five years old, and 84 percent of those deaths were in residential pools. There are several protective measures that can be installed in residential pools that will help families stay safe near the water. Alarms ...

Faulty Loan Forgiveness May Cause Trouble for Some Consumers

2012-12-18

In February of 2012, five of the biggest banks in the U.S. - Ally Financial, Bank of America, Citibank, JPMorgan Chase and Wells Fargo - agreed to pay $25 billion to settle state and federal claims over questionable mortgage practices and foreclosure abuses. In order to encourage the banks to work with borrowers who were having trouble paying their debts, the federal government agreed to give the banks a credit against the restitution order for mortgage debt relief provided to homeowners. Letters Cause Headaches for Borrowers Recently, some lenders, including JP Morgan ...

Nelson Pools Honored With 2012 Talk of the Town Customer Satisfaction Award

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: