Understanding how choice overload in ChatGPT recommendations impacts decision-making
Over the past few years, the field of artificial intelligence (AI) has witnessed numerous breakthroughs. One such remarkable milestone was the development and adoption of chatbots and conversational agents based on large language models, including ChatGPT. These systems can engage in realistic, human-like conversations with users and help them in many ways, such as by curating information, generating recommendations, or assisting in complex tasks. Interestingly, owing to their pre-training on large amounts of data, chatbots like ChatGPT are capable of generating highly personalized recommendations, considering factors like user’s interests, ...






