LiveVox Delivers Burstable Predictive Dialer to Teleservices
LiveVox Inc., the leading provider of cloud contact center solutions, today announced deployment of its fully burstable inbound/outbound cloud platform with integrated hosted predictive dialer, ACD, IVR, call recording and sub-second global call routing to telesales organizations.
The integrated LiveVox platform is unique in its ability to scale and enable seamlessly integrated "virtual agent groups" that can combine onshore, offshore and at-home agent pools. LiveVox is also differentiated by its ability to deliver ongoing cost efficiency and reliability through the ...