BIRMINGHAM, ENGLAND, June 12, 2013 (Press-News.org) Outsourced direct sales and marketing firm MJ Experia Marketing have announced the implementation of a new business strategy which aims to improve customer care. MJ Experia Marketing expect the results from this new business strategy will display a 10% increase in their sales figures in just 4 weeks.
This new customer care strategy that MJ Experia Marketing claim will help improve profits, as well as ensuring customer satisfaction, was initiated on 1st June 2013. "In a saturated market it is important to stand out from the crowd," says Matt Wassall, managing director of the Birmingham based firm, MJ Experia Marketing. Matt Wassall adds, "We aim to have our new customer care strategy give us a point of difference from all other direct marketing firms in our market place while improving customer satisfaction."
About MJ Experia Marketing: http://www.experiamarketing.co.uk
Customer care is extremely important in any organisation as it is often the only form of communication a customer has with a company. The RightNow Customer Experience Impact Report 2011 stated 86% of consumers will pay more for a better customer experience. Therefore it is crucial to provide excellent service and assistance, to ensure customers have a positive experience and return in the future. Excellent customer care can give an organisation a competitive advantage over similar companies on the market, and can be done in-person, over the phone and even via social media platforms. According to survey conducted by Bain &Company of more than 3,000 consumers, they discovered that 20% to 40% of customers will spend more money with companies who engage with their customers using social networks. (http://www.bain.com/publications/articles/putting-social-media-to-work.aspx)
The event based marketing company MJ Experia Marketing, offer effective sales, promotion and marketing services to help improve customer acquisition rates. MJ Experia Marketing believe making small changes to customer service will improve the firm's overall customer satisfaction and increase the volume of sales the company generates for it's clients. MJ Experia Marketing will release their findings by late July of how their new customer care business strategy has influenced the company's business growth.
MJ Experia Marketing are an event based marketing firm based in Birmingham who offer effective sales, promotion and marketing services in order to help improve customer acquisition rates.
MJ Experia Marketing Announces New Strategy Will Increase Customer Acquisition by 10 Percent
MJ Experia Marketing announces its implementation of a new customer care business strategy that is expected to show a 10% sales increase in just 4 weeks.
2013-06-12
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[Press-News.org] MJ Experia Marketing Announces New Strategy Will Increase Customer Acquisition by 10 PercentMJ Experia Marketing announces its implementation of a new customer care business strategy that is expected to show a 10% sales increase in just 4 weeks.