EMERYVILLE, CA, January 28, 2011 (Press-News.org) PinPoint Research today announced the launch of MyCUsurvey.com (www.mycusurvey.com), a new online, low-cost, web-based research tool designed specifically for the credit union industry. The new research service has been designed by financial professionals to provide credit unions with an affordable, standardized approach to conduct member satisfaction surveys that yields relevant insight to improve operations. MyCUsurvey.com will be demonstrated at the CUNA Government Affairs Conference to be held in Washington, D.C., February 27 through March 3.
MyCUsurvey.com offers a turnkey approach to customer satisfaction surveys, giving credit union marketing and service executives a standardized, benchmarked approach to assess member services. Rather than using a build-it-yourself survey, MyCUsurvey.com offers preconfigured survey templates designed by credit union professionals to provide basic demographics as well as measures six key areas, including overall satisfaction, willingness to recommend, branch satisfaction, employee performance, and service satisfaction. The surveys are conducted using MyCUsurvey's integrated Web/IVR (interactive voice response) system so there is no risk of interviewer bias. And MyCUsurvey is available for as little as $700 per branch.
"After working with financial institutions for more than 15 years, we realized that credit unions lacked a standardized approach to measure whether their services were in touch and on track with member needs," said Dr. Jack Bieda, president of PinPoint Research and founder of MyCUsurvey.com. "Our new online survey tool fills that void with a resource that provides timely, relevant insight into member satisfaction at a very affordable price."
Reports include benchmarking data, comparing performance to national, regional, and like-sized (by asset range) credit unions. Benchmarks are created from an independent national sample of credit union members and updated bi-annually. The reports also include easy navigation to assess the results quickly, and charts and graphs that make it easy to review the data and package it for presentation. All the raw data can be downloaded as spreadsheets for further analysis.
MyCUsurvey is designed to work with any kind of member outreach program. Marketing executives simply login to the MyCUsurvey.com portal and download the survey invitations they need. Invitations can be printed for direct mail or insertion with a quarterly statement, or sent as e-mail. MyCUsurvey then collects the responses and provides a secure link to the results and benchmark data. The report includes relevant demographic results, breaking out responses by age group, length of membership, and frequency of branch visits. And when a survey reveals a dissatisfied member, MyCUSurvey.com can initiate an "instant alert" so the credit union's customer service team can follow-up.
And MyCUsurvey.com is extremely economical. All surveys are delivered as standardized templates and the results are available through the MyCUsurvey portal, so there is no need to hire additional staff to write, deploy, gather, or tabulate data. Surveys are available starting at $700 per branch or $1,100 for a credit union-wide survey. Clients can add pre determined open-ended questions as well for a nominal fee.
MyCUsurvey currently offers a branch member satisfaction survey. Other surveys, including a Credit Union Employee Engagement Survey, Loan and Services Survey, Competitive Survey, and Lost Account Survey, are scheduled for release later this year. For more information, visit http://www.mycusurvey.com.
About MyCUsurvey.com
Developed specifically for use by credit unions, MyCUsurvey.com provides an affordable approach to conducting meaningful research about customer satisfaction. MyCUsurvey.com offers surveys designed by credit union professionals to provide insight that is relevant, timely, and actionable, and that is benchmarked against national, regional, and like-sized competitors.
MyCUsurvey.com is a division of PinPoint Research Corporation, a market research firm that has been using computer and IVR (interactive voice recording) technology to power research studies since 1986. Today, PinPoint Research manages more than 20 million surveys per year, including research for the top 35 research companies in the country.
For more information, visit http://www.mycusurvey.com and http://www.pinpointresearch.com.
Contact:
Lisa Biasotti
MyCUSurvey.com
510-463-6704
lbiasotti@mycusurvey.com
Kelley Donovan
MyCuSurvey.com
510-463-6714
kdonovan@mycusurvey.com
Tom Woolf
Woolf Media & Marketing
415-259-5638
tomw@woolfmedia.com
PinPoint Research Launches MyCUsurvey.com To Give Credit Unions a Low-cost, Turnkey Approach to Member Research
New Survey Service Specifically Designed for Credit Unions Assesses Member Satisfaction Using an Approach that is Standardized, Accurate, and Inexpensive
2011-01-28
ELSE PRESS RELEASES FROM THIS DATE:
International Travel Sets Record Numbers Despite Global Economic Recovery
2011-01-28
Despite the recent economic down turn, Vietnam visas, Tanzania visas, Russian visas along with other easily accessible visas have been still in high demand amongst the travelling populace. Records show that international travel has been setting record numbers especially in countries such as Vietnam, Tanzania and Russia where Vietnam visas, Tanzania visas and Russian visas are required. Analysts see the rise of international travel, despite the slow economic recovery, as a sign that well-to-do individuals still see travel as an irreplaceable luxury. However, there are other ...
Internet Video Surveillance C-MOR: proven system newly styled from front to end, with new technology added
2011-01-28
The silver front of the C-MOR-P11-series still reminds of its predecessor but at the very first glance modern design and smooth transitions strike the viewer's attention. The device is more compact and sturdier than before.
The case indicates already with the new design that the technical side has been considerably improved, too. The developers at C-MOR have surpassed themselves. Soon the new chassis will accommodate a new Intel motherboard and the new, even more powerful Intel processors. What is more, the storage capacity will be even more generously designed with ...
Johns Hopkins University Selects Likewise to Manage Linux and Mac
2011-01-28
Likewise, an expert in helping businesses and educational institutions manage cross-platform IT environments, announced today that Johns Hopkins University will use Likewise Enterprise for Education to integrate its Linux and Mac computers using Microsoft Active Directory.
Johns Hopkins University is a private research university based in Baltimore, Maryland that maintains campuses in Maryland, Washington, D.C., Italy, China and Singapore.
"Although educational institutions use the same technology as enterprises, the policies, procurement procedures and security concerns ...
Food-Grade Hair Care Has Arrived: Introducing ELÄVÄ Botanik
2011-01-28
ELÄVÄ Botanik (http://elavabotanik.com) offers the only products in the world made with 100% natural, certified-organic fruit pulp. Each bottle of luxurious shampoo and conditioner is marked with a "Fresh Until" date, just like produce purchased at the grocery. "We're proud of the fact that our products are perishable because this reflects our guarantee that they are made with only fresh, ripe, organic foods—It's real food for truly beautiful hair," says Julian Huxley, a natural hair stylist who's devoted the past 8 years to personally developing the line.
ELÄVÄ (Finnish ...
Competing Car Prices Releases Fresh New Website CompetingCarPrices.com
2011-01-28
This just in! Competing Car Prices' new website is engineered to save new car and truck buyers thousands of dollars off the purchase of their next vehicle.
CompetingCarPrices.com has been designed with the specific goal to cater to a new car buyer's every need. The driving force behind Competing Car Prices' new website is to completely alter the way the American public shops for vehicles.
Easier. Faster. Better.
With these key ideals in mind, Competing Car Prices set out on a revolutionary mission to create a car buying website available to every new car customer ...
Klemchuk Kubasta LLP - Inside the Minds: Intellectual Property Licensing Strategies
2011-01-28
Kelly Kubasta and Jim Chester, senior partners at Klemchuk Kubasta LLP, have co-authored a chapter on trademark licensing trends in the recently published book: Inside the Minds: Intellectual Property Licensing Strategies, 2011 ed.
The book, published by Aspatore Books (a division of Thomson Reuters) provides an authoritative, insider's perspective on best practices for creating successful IP licensing agreements for today's clients. It features "...partners and chairs from some of the nation's leading law firms, these experts guide the reader through the different stages ...
AjaxUnion.com Delivers Comprehensive Google AdWords Search Engine Marketing for Small Biz
2011-01-28
Ajax Union, a Brooklyn marketing company offering Search Engine Optimization (SEO), Pay-Per-Click advertising (PPC) and a variety of other services, has upped the PPC ante with PPC Feeder, a Google AdWords strategy featuring state-of-the-art techniques designed for small business clients. Accessible online at http://www.AjaxUnion.com, the internet marketing company enhances its campaigns with banner remarketing and vertical keyword research, among other industry methods.
"Unlike many internet advertising services, Ajax Union has a focus on small business, which has ...
Bennett Racing Announces Driving Lineup For The 2011 Rolex 24 hours of Daytona
2011-01-28
Bennett Racing is proud to formally announce the driving lineup for the 2011 Rolex 24 hours of Daytona in their #56 yellow and black liveried Ferrari F430 GT class effort. The drivers include Mike Skeen, Glynn Geddie, Jean-Francois Dumoulin, Michael Davidson, and Jonathan Allen. This will mark a departure from the driver seat for Team Principal Skip Bennett who raced in the 2010 season for the first time at the Virginia International Raceway. The 2011 Rolex 24 hours of Daytona is being held on January 29-30, 2011 at the Daytona International Speedway. It is the official ...
Monsey Bus Tours to the Rescue! Charter Bus Service Finds Lodging for Snowbound Passengers
2011-01-28
Brooklyn-based charter bus service Monsey Tours went the extra mile for a group of Los Angeles travelers stranded in New York during the area's recent blizzard. Motty, the Monsey Tours bus driver on the scene, provided lodging and beverages to his passengers when their flights home were unexpectedly canceled.
"At Monsey Tours, each of our drivers has years of experience on the road, which includes driving in inclement weather and dealing with the worst. But beyond experience, our charter bus service drivers have a reputation for surpassing the call of duty, whether that ...
GammaTech to Highlight Rugged Notebook and Tablet PCs at DistribuTECH
2011-01-28
Rugged and cost-effective computer solutions to be showcased at DistribuTECH Conference & Exhibition in San Diego, CA.
FREMONT, CA - January 26, 2011 - GammaTech Computer Corp., a major international manufacturer and supplier of innovative notebook and tablet computers, is scheduled to display five of its rugged products at DistribuTECH Conference & Exhibition. The show, to be held at the San Diego Convention Center, will take place in San Diego, CA February 1 - 3, 2011. GammaTech Computer Corporation will be exhibiting in Booth # 2711.
GammaTech products are rugged, ...
LAST 30 PRESS RELEASES:
Unlocking the mysteries of the human gut
High-quality nanodiamonds for bioimaging and quantum sensing applications
New clinical practice guideline on the process for diagnosing Alzheimer’s disease or a related form of cognitive impairment or dementia
Evolution of fast-growing fish-eating herring in the Baltic Sea
Cryptographic protocol enables secure data sharing in the floating wind energy sector
Can drinking coffee or tea help prevent head and neck cancer?
Development of a global innovative drug in eye drop form for treating dry age-related macular degeneration
Scientists unlock secrets behind flowering of the king of fruits
Texas A&M researchers illuminate the mysteries of icy ocean worlds
Prosthetic material could help reduce infections from intravenous catheters
Can the heart heal itself? New study says it can
Microscopic discovery in cancer cells could have a big impact
Rice researchers take ‘significant leap forward’ with quantum simulation of molecular electron transfer
Breakthrough new material brings affordable, sustainable future within grasp
How everyday activities inside your home can generate energy
Inequality weakens local governance and public satisfaction, study finds
Uncovering key molecular factors behind malaria’s deadliest strain
UC Davis researchers help decode the cause of aggressive breast cancer in women of color
Researchers discovered replication hubs for human norovirus
SNU researchers develop the world’s most sensitive flexible strain sensor
Tiny, wireless antennas use light to monitor cellular communication
Neutrality has played a pivotal, but under-examined, role in international relations, new research shows
Study reveals right whales live 130 years — or more
Researchers reveal how human eyelashes promote water drainage
Pollinators most vulnerable to rising global temperatures are flies, study shows
DFG to fund eight new research units
Modern AI systems have achieved Turing's vision, but not exactly how he hoped
Quantum walk computing unlocks new potential in quantum science and technology
Construction materials and household items are a part of a long-term carbon sink called the “technosphere”
First demonstration of quantum teleportation over busy Internet cables
[Press-News.org] PinPoint Research Launches MyCUsurvey.com To Give Credit Unions a Low-cost, Turnkey Approach to Member ResearchNew Survey Service Specifically Designed for Credit Unions Assesses Member Satisfaction Using an Approach that is Standardized, Accurate, and Inexpensive