LiveVox Cloud Predictive Dialer Wins ATA Technovation Award

Patented, burstable platform noted for PCI-DSS certification and Secure VoIP/MPLS architecture that scales inbound/outbound call processing on demand.

2011-04-18

SAN FRANCISCO, CA, April 18, 2011 (Press-News.org) LiveVox Inc., the leading provider of cloud contact center solutions, today announced it was awarded the Technovation Award from the American Teleservices Association for its Secure VoIP Predictive Dialer. The ATA is a non-profit trade organization serving companies that use contact centers as an integral channel of their operations.

Recipients of the Technovation award must demonstrate significant innovation and cultivate a focus on new product development for the contact center industry. LiveVox delivers integrated predictive dialer, ACD, IVR and call recording applications solely from the cloud.

"Our annual awards gala gives us an opportunity to recognize companies that are committed to making advances in technology and raising the level of service for consumers around the world," said Phil Grudzinski, ATA Board Chair. "We appreciate the innovation and dedication of our member company LiveVox for their Secure VoIP Predictive Dialer and contact center suite."

LiveVox was the only cloud contact center communications platform to win the award, which was presented at the annual ATA Convention and Expo last month. LiveVox is a fully burstable, PCI-compliant platform differentiated by its ability to deliver ongoing cost efficiency and reliability through the use of redundant Secure VoIP/MPLS networks for voice and data transport.

LiveVox provides on demand Wide Area Networks delivering such benefits as global load balancing and PCI-compliant processes and infrastructures across multi-site organizations.

"LiveVox is pleased to be recognized by the ATA for our dedication on continued product development, security and reliability," said Louis Summe, Chief Executive Officer, LiveVox. "As the contact center landscape becomes more complex with multi-site, multi-sourced configurations, the cloud provides opportunities to improve flexibility and site integration."

About the ATA

The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support. Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. http://www.ataconnect.org/.

About LiveVox
LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated predictive dialer, ACD, IVR, call recording and business analytics. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Francisco. For more information, visit http://www.livevox.com/.

ELSE PRESS RELEASES FROM THIS DATE:

Thirty projects nominated for QRNEC

2011-04-18

Queen Rania Center for Entrepreneurship (QRCE) and Queen Rania National Entrepreneurship Competition (QRNEC) supervising committee nominated thirty projects for the final round for "Best Technology Business Plan" awards, which aims at stimulating entrepreneurship and business innovation in Jordan. "Choosing the finalists wasn't as easy as expected; especially that most of them included new ideas and regional markets that made the qualification process take longer than expected," Farhan Kalaldeh, the Executive Director of QRCE said. He explained that qualified projects ...

Prof Fathi Habashi Brings Back The Interest In Extractive Metallurgy

2011-04-18

Mining, mineral and metallurgical industries have seen tremendous growth all over the globe. Extraction of metals applying various technologies, including physical separation, hydrometallurgy, pyrometallurgy, electrometallurgy and new ones from a wide range of complex raw materials generates a variety of tailings, effluents, generally classified as - wastes - and by products. Use of by-products and processing of wastes are rapidly gaining importance both on environmental concerns as well as for economic benefits. With new challenges facing the mining and mineral processing ...

Baltimore Roofing Companies Registered with Associations become the Hallmark of Quality Service

2011-04-18

"Any roofing company which is associated with Better Business Bureau (BBB) is automatically considered as a trustworthy organization which can provide quality services to its clients. Several of Baltimore roofing companies are BBB certified for their range of expertise," exclaims the spokesperson for BmoreRoofing.com. "A certified Baltimore roofer would appropriately advise you on the various factors to be taken into account for the repair or installation of your particular kind of a roof. They would also supply appropriate quotation with respect to the exact entire ...

King's Hawaiian Selects Bakery ERP Leader Escape Velocity Systems

2011-04-18

Escape Velocity Systems (EVS), a Boulder, Colorado based ERP innovation group is proud to announce today that King's Hawaiian Bakery, the Torrance, California based company and the leading makers of Hawaiian Sweet Bread and top-selling branded dinner rolls, has selected EVS to provide them with the next generation of process manufacturing software designed specifically for today's commercial bakery manufacturers. The O2 Bakery ERP solution provides King's Hawaiian with a commercial bakery-specific manufacturing system that completely integrates with their existing Sage ...

FETCH! Pet Care Launches Free Customer Loyalty Club

2011-04-18

Fetch! Pet Care has launched a Customer Loyalty Club, which provides exclusive rewards and valuable information to all its customers at no additional cost. The program automatically enrolls Fetch! customers into the Customer Loyalty Club, where they will now receive monthly newsletters containing valuable pet information, tips and exclusive offers from leaders in the pet industry. Initial club rewards are from four new Fetch! Pet Care partners, including Halo Pet Food, FURminator, Trupanion Pet Insurance, and SmartTag Pet ID and 24/7 Pet Recovery. The loyalty club ...

Hispanic Business Council Scholarship Foundation of NJ, Inc. to Hold 20th Annual Scholarship Gala

2011-04-18

The Hispanic Business Council Scholarship Foundation of NJ, Inc. (HBCSF) announces that $40,000 in scholarships and book stipends for current college and college-bound Hispanic students from New Jersey will be awarded on Thursday, May 12, 2011 at the organization's 20th Annual Scholarship Gala, "Developing Future Leaders". The gala, which kicks off at 6:30 p.m. at The Estate at Florentine Gardens, 97 Rivervale Rd. in River Vale, New Jersey, is the nonprofit organization's major fund-raiser of the year for scholarship support. The evening includes a cocktail reception ...

Ride For Reading April 29th

2011-04-18

TriBella, a Denver-based competitive amateur women's cycling team, announced that it has partnered with Ride for Reading, a national non-profit with a mission to promote literacy and healthy living to children from low-income neighborhoods through the distribution of books via bicycle. TriBella is asking for donations of new and used books to benefit Denver's Columbine Elementary School. The team will deliver between 500 and 1,000 books to the school on April 29. The team chose Columbine to be this year's recipient "due to the number of kids at Columbine that receive ...

Blacoh Fluid Control Appoints Wayne Hungerford for Asia Pacific Region

2011-04-18

BLACOH Fluid Control, Inc., a leader in industrial fluid control products, announced the company has expanded their presence in the Asia Pacific region with the appointment of Wayne Hungerford as representative. According to Blacoh president Andrew Yeghnazar, "Our goal is to provide local support for customers worldwide. With Wayne now based in Asia, we will be able to more effectively meet the needs of both existing and new customers across this vast region." Mr. Hungerford has extensive experience in the fluid handling industry throughout Oceania, Southeast and ...

Redfish Technology Hires San Francisco Development Director to Expand SF Business, Nationwide Partnerships

2011-04-18

Redfish Technology, Inc. announced today the hiring of Andy Nacsin as Director of Development. Mr. Nacsin is a veteran executive recruiter, with extensive ties in the high tech sector across the nation. "We are excited to be working with Andy again. He has valuable relationships, and an incredible ability to build and manage partnerships, both of which will be leveraged in his new role as Director of Development," said Rob Reeves, CEO/President of Redfish Technology. "Hiring Andy into this role is part of our commitment to greater participation and partnerships in the High ...

Sister Soldier Project Returns to Morgan State University in Baltimore, Maryland

2011-04-18

On April 30, 2011, in celebration of the 85th anniversary of the Alpha Gamma Chapter at Morgan State University, the women of Delta Sigma Theta Sorority, Inc. will return from all over the country, gathering to participate with the national Sister Soldier Project in a very special Packing Party event for our Sister Soldiers overseas. The women of Delta Sigma Theta Sorority, Inc. and friends will pack and ship 500 boxes to our "Sister Soldiers" overseas, containing ethnic hair care products, products unavailable to the Soldiers, Sailors, Marines and Airwomen through normal ...

LAST 30 PRESS RELEASES:

No countries on track to meet all 17 UN Sustainable Development Goals

Robotics and spinal stimulation restore movement in paralysis

China discovers terrestrial "Life oasis" from end-Permian mass extinction period

Poor sleep may fuel conspiracy beliefs, according to new research

Adolescent boys who experience violence have up to 8 times the odds of perpetrating physical and sexual intimate partner violence that same day, per South African study collecting real-time data over

Critically endangered hawksbill turtles migrate up to 1,000km from nesting to foraging grounds in the Western Caribbean, riding with and against ocean currents to congregate in popular feeding hotspot