Automated Systems Design (ASD) Expands Customer Service Capabilities with 24/7/365 Call Center

Automated Systems Design launches a 24/7/365 customer support call center to provide an increased level of support for clients.

2011-11-23

ALPHARETTA, GA, November 23, 2011 (Press-News.org) Automated Systems Design (ASD ) now offers a 24/7/365 customer support call center to provide around-the-clock technology infrastructure support for businesses nationwide. The call center provides support for all maintenance and service work related to phone systems, point-of-sale (POS) systems, security and access control systems, structured cabling infrastructures and wireless systems.

"ASD has expanded its customer service capabilities to offer a fully customized team dedicated to supporting the technology infrastructures that run your business," said Kevin Kiziah, president of ASD.

The ASD 24/7/365 call center team is expertly trained to handle service calls related to all makes and models of infrastructure technology serviced or manufactured by ASD. The call center also provides emergency support for mission critical systems, as well as support for custom project needs. Clients choose various levels of service to suit their needs, including custom service level agreements.

The call center extends the support of ASD's core area of service, which is manufacturing, managing and maintaining nationwide custom turnkey Information Transport Systems. With more than 700 certified and trained AASDI (Authorized ASD Installer) technicians, ASD offers complete voice, video, data and security design-build services and support for physical infrastructures of any complexity nationwide. For more information about ASD, visit http://www.asd-usa.com.

About Automated Systems Design, Inc. (ASD )
ASD is a manufacturer and service provider of information transport systems. ASD manufactures high-performance iCAT-ITS copper offerings, including CAT 5E, CAT 6E, and 10-gigabit CAT 6a cables, as well as iGLO-ITS fiber optic products based on the MTP style of connectorization known as Snap 'N Glo. In addition, ASD manages physical infrastructures and turnkey nationwide project solutions for national clients seeking a single point of contact, including projects that involve moves, adds or changes. ASD features a network of approximately 700 AASDIs (Authorized ASD Installers), pronounced "as-dee." These are local installers who have been certified in network environments, structured cabling system standards, networking standards for wired and wireless systems, surveillance and access control, and building automation systems. For more information, visit http://www.asd-usa.com.

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