TeamSupport.com Boosts Efficiency at Wren Solutions

Loss prevention specialist streamlines internal support and eliminates duplication with TeamSupport.

2012-04-24

DALLAS, TX, April 24, 2012 (Press-News.org) TeamSupport.com (http://www.TeamSupport.com) - the popular provider of web-based customer support and help desk software solutions - today announced a successful deployment of the company's Enterprise Edition by Wren Solutions, a leading supplier of physical security solutions for loss prevention. The Jefferson City, Missouri-based company offers a comprehensive suite of Web-based applications under the Encapsulon brand for enterprise-level security and operations management.

Seeking a well integrated solution to streamline Wren's internal support workflows, IS and Client Services Manager Sean Chambers chose TeamSupport "for its ease of use and customization, plus an incredible number of features for the price ... we replaced four independent systems in six departments [with] a single one that gives us insight and open-to-close issue tracking, even when something's handed-off to another group. We eliminated multiple spreadsheets and tracking systems; what once took 20-30 minutes [now] takes five ... we've saved some 20% in man-hours over the past six months and by reducing our [use of] the CRM enterprise software, we're saving more than 40% in monthly seat license fees." See the full case study at http://teamsupport.com/case_study12.php

"We designed TeamSupport to help our clients provide exceptional support to their own customers by facilitating internal collaboration and workflow efficiency," said company CEO Robert C. Johnson. "Wren Solutions embraced our concept and has taken full advantage of its power and functionality to reduce expenses and increase productivity."

Used by customer support and help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.

About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.

About Wren Solutions
For nearly 30 years, Jefferson City, Missouri-based Wren Solutions has supplied Loss Prevention professionals with wide range of physical security solutions - from video surveillance hardware to retail audit software. Wren helps leading retailers and organizations of all kinds protect assets and reduce loss. The company has earned a solid reputation for top-notch customer service and high quality products.

TeamSupport.com contact: Eric Harrington / Press@teamsupport.com
1-800-596-2820 ext.806

Wren Solutions contact: info@wrensolutions.com
1-800-881-2249

[Attachments] See images for this press release:

ELSE PRESS RELEASES FROM THIS DATE:

New Data Shows How New York Drivers Rank Against Others; More Traffic Tickets Than Most States

2012-04-24

Ever wonder how New York drivers compare to drivers in other states? Are NY drivers as safe? Do they tend to receive more traffic tickets or have more citations for drunk driving? Thanks to a statistical analysis compiled from data provided by the National Highway Transportation Safety Administration (NHTSA), the American Motorists Association and Mothers Against Drunk Driving (MADD), it is possible to compare how New Yorkers fair behind the wheel versus drivers in other states. The data gathered from NHTSA, the American Motorists Association and MADD were translated ...

Leading Perimeter Hotel Provides Close Lodging to the Global Imports Cycling Challenge

2012-04-24

The Holiday Inn Express & Suites Atlanta N-Perimeter Mall Hotel in Sandy Springs, GA offers nearby lodging to guests attending and participating in the Global Imports Cycling Challenge. Part of the USA Southeast Crit Series' Speed Week, the race will take place May 6, 2012. The course goes through Sandy Springs, running on Sandy Springs Circle, Sandy Springs Place, Hilderbrand Drive, and Blue Stone Road. Different categories of racers feature juniors, women, men, and masters. The fast paced races consist of multiple short laps run through the city streets. The Sandy ...

North Atlanta Hotel Offers Close Lodging to Atlanta Silverbacks Home Soccer Games

2012-04-24

The newly renovated Comfort Inn & Conference Center Northeast, a leading north Atlanta hotel, offers convenient accommodations to Atlanta Silverbacks soccer games. Upcoming 2012 home pro men's games, which are played at Atlanta Silverbacks Park, include: - Silverbacks verse Minnesota Stars FC, April 28 - Silverbacks verse FC Edmonton, May 12 - Silverbacks verse Tampa Bay Rowdies, May 19 - Silverbacks verse Carolina Rail Hawks, June 16 - Silverbacks verse Puerto Rico Islanders, June 23 The Atlanta Silverbacks are a second tier member of the North American Soccer ...

Tampa Bankruptcy Law Firm Clark & Washington Are Inspired By Willie Nelson's Bankruptcy Success

2012-04-24

Tampa bankruptcy attorneys Clark & Washington find inspiration in the story of Willie Nelson, who bounced back from a bankruptcy of $16.7 million in debt to be one of today's most successful musicians. If you are facing bankruptcy in Tampa, take heart from Nelson's story and know that filing for Tampa bankruptcy is a step towards a financially sound future. Willie Nelson rose to fame in the country music scene, but began to diverge into his own mixed style in the 1970s. Nelson was quite successful, working in groups with legends Johnny Cash and Merle Haggard. However, ...

Orlando Bankruptcy Law Firm Clark & Washington Discusses National Bankruptcy Filings & Debt for 2011

2012-04-24

Orlando bankruptcy attorneys Clark & Washington have received data on the national rate of bankruptcies and overall consumer debt for 2011. Our great nation struggled through an extended recession in 2011, and many families acquired more debt than they could manage in trying to keep their families afloat and their homes from foreclosure. Many families realized that filing for personal bankruptcy was their only hope to escape their growing mountain of debt and start on the path to a more financially solvent future. In 2011, consumers filed for a total of 1,001,813 ...

Gatekeeper of brain steroid signals boosts emotional resilience to stress

2012-04-24

PHILADELPHIA - A cellular protein called HDAC6, newly characterized as a gatekeeper of steroid biology in the brain, may provide a novel target for treating and preventing stress-linked disorders, such as depression and post-traumatic stress disorder (PTSD), according to research from the Perelman School of Medicine at the University of Pennsylvania. Glucocorticoids are natural steroids secreted by the body during stress. A small amount of these hormones helps with normal brain function, but their excess is a precipitating factor for stress-related disorders. Glucocorticoids ...

Atlanta Bankruptcy Attorneys Clark & Washington Note That Georgia Had 2nd Highest Bankruptcy Rate

2012-04-24

The Atlanta bankruptcy attorneys at Clark & Washington wish to inform those facing bankruptcy in Atlanta that in 2011, Georgia was the state with the second highest consumer bankruptcy filings. 2011 was a rough year for many Americans as unemployment was up and the country was mired in a recession. Atlanta was one of the major cities that was hit the hardest by the recession with an unemployment rate that was usually higher than the national average. Many Georgia families found themselves struggling under their personal debt. The top five states with the most ...

Computing the best high-resolution 3-D tissue images

2012-04-24

CHAMPAIGN, Ill. — Real-time, 3-D microscopic tissue imaging could be a revolution for medical fields such as cancer diagnosis, minimally invasive surgery and ophthalmology. University of Illinois researchers have developed a technique to computationally correct for aberrations in optical tomography, bringing the future of medical imaging into focus. The computational technique could provide faster, less expensive and higher resolution tissue imaging to a broader population of users. The group describes its technique this week in the online early edition of the Proceedings ...

Laura Ashley Announces Eye-Catching Bedroom Offers

2012-04-24

Succeeding the hugely popular 50% off sofas and chairs sale, Laura Ashley, one of Britons best loved fashion and home furnishing retailers, are delighted to announce the launch of a brand new limited time offer, giving customers the chance to purchase luxury bedroom furniture and accessories at reduced prices. Bedroom Event, which is set to begin today (Tuesday 24th April), will provide customers with the perfect excuse to update the look and style of their home bedrooms, with up to 50% off gorgeous furniture and accessories. From beds, like the New Broughton Double ...

Johns Hopkins researchers uncover genes at fault for cystic fibrosis-related intestinal obstruction

2012-04-24

Researchers at Johns Hopkins have identified a gene that modifies the risk of newborns with cystic fibrosis (CF) developing neonatal intestinal obstruction, a potentially lethal complication of CF. Their findings, which appeared online March 15 in PLoS Genetics, along with the findings of their Toronto-based colleagues, published April 1 in Nature Genetics, may lead to a better understanding of how the intestines work and pave the way for identifying genes involved in secondary complications of other disorders. Soon after birth, most babies excrete their first stool, ...

TeamSupport.com Boosts Efficiency at Wren Solutions

ELSE PRESS RELEASES FROM THIS DATE:

LAST 30 PRESS RELEASES: