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Small Business Mentality Led PerDM to Global Business Success

Personalising the consumer experience has successfully been PerDM's USP which has provided the competitive edge needed to out perform competitors in the sales and marketing industry

Small Business Mentality Led PerDM to Global Business Success
2012-09-24
CHESTER, ENGLAND, September 24, 2012 (Press-News.org) Field Marketing Agency; PerDM has grown dramatically over the last five years and is one of the largest outsourced marketing and sales companies in the UK. The firm claim keeping their business model simple, their commitment to superior customer service and personalising their marketing campaigns; much like a small business as the key to their success.

With representation throughout the Republic of Ireland, South Africa, Brazil, Mexico and North America, Spain, Portugal and the United Kingdom, PerDM have successfully obtained status as a Global field sales and marketing company.

'We have set some fairly ambitious goals over the years and through our open and transparent communication channels we have been able to build some very strong relationships with both clients and suppliers alike and I see this as being a key factor in our success to date. We are proud to work with some of the world's most recognised brands and plan to develop our marketing approach further' says Ian Attwood, Director of PerDM.

Achieving objectives that are set, is of course the intent for any business. PerDM are a firm who has managed to do so through utilising the attribute's many consumers appreciate in small businesses. A recent survey reveals 81 percent of consumers think small businesses deliver better customer service than big businesses do.

These are the finding of the American Express Global Customer Service Barometer, a survey conducted in the U.S. and nine other countries exploring attitudes and preferences toward customer service.

'Companies that are not placing importance on quality service should beware' adds Ian Attwood of PerDM 'Our research strongly supports the finding's of this recent study, which is why personalising the experience each and every customer has with the brands we represent it a high priority. Our face-to-face field marketing campaigns on average lead to a higher return on investment than many traditional forms of marketing'.

Offering the qualities of a small business as certainly proven successful for PerDM. The company plan to extend their market reach further throughout Europe and South America in early 2013

About PerDM:

We aim to be the UK's foremost field sales organisation. Delivering high quality results through consistency and reliability.
PerDM Contact Marketing Limited was established in August 2005 in response to the UK markets need for a field sales organisation capable of delivering high quality results with consistency and reliability.

The company was formed by a group of former UK financial services executives and senior executives from the leading North American field sales agency and since 2005 we have continually recruited leading figures from the B2C and B2B business arena.

The company provides a flexible, scalable and highly cost-effective communications resource that can be deployed as a simple extension of, or complement to, a client's existing sales team. Additionally where a client does not possess such a team then PerDM is able to fulfill that function.

Website: http://www.pdmcontact.com

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Small Business Mentality Led PerDM to Global Business Success

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[Press-News.org] Small Business Mentality Led PerDM to Global Business Success
Personalising the consumer experience has successfully been PerDM's USP which has provided the competitive edge needed to out perform competitors in the sales and marketing industry