LONDON, ENGLAND, November 10, 2012 (Press-News.org) There have been many casualties since the beginning of the current economic crisis and financial services have yet to escape the tarnish of the global recession.
In the wake of increased negative feeling from consumers about financial services, organisations are keen to regain customer trust and increase customer satisfaction and loyalty. Increasing amounts of data, rapidly evolving technology and rising customer expectations mean delivering a consistent and holistic customer experience is paramount to the success of the industry as whole.
Customer Experience Exchange for Financial Services (5 - 6 February 2013); the must-attend meeting for Chief Customer Officers, VP's and Directors of Customer Experience and Customer Strategy.
This year, 60 strategic decision-makers, including Tesco Bank, AXA Wealth and Aegon, will meet in London to discuss the above issues and how to tackle these issues and embed change in their customer strategies in 2013 and beyond.
The 2013 expert speaker panel includes:
•Mark Mullen, Chief Executive Officer, First Direct
•Anthony Thomson, Chairman & Co-Founder, Metrobank
•Mark Evans, Chief Marketing Officer, Direct Line Group
•Aidan Lisser, Chief Marketing Officer, Investec Wealth & Investment
•Paul Trueman, Head of Marketing, Europe, MasterCard
•Cassy Ramsey,Chief Operations Officer, Alpha Card
•David Villaseca, Global Director Customer Insight & Experience, BBVA
•Huub Wevers, Head of Client Experience EMEA, RBS
•Louise Miller, Head of Customer Analytics, Standard Life
•Karen Jackson, Head of Client Excellence, Wealth Management & Retail Banking, Citi
•Andrew Caswell, Head of Insight, RSA
For more information about Customer Experience for Financial Services please visit: http://bit.ly/YOV00w or download the information pack here visit: http://bit.ly/RkucRG
Alternatively, if you would you like to find out how we can help your get your product in front of active buyers at the event, please download our solution provider pack here: http://bit.ly/Z4iuy2
CEO, First Direct Confirmed to Speak at Customer Experience Exchange for Financial Services
Customer Experience Exchange for Financial Services (5 - 6 February 2013); the must-attend meeting for Chief Customer Officers, VP's and Directors of Customer Experience and Customer Strategy.
2012-11-10
ELSE PRESS RELEASES FROM THIS DATE:
Wine and Design Mount Pleasant Surprises Local Non-Profits and Businesses with "22 Days of Giving"
2012-11-10
Wine and Design Mount Pleasant will be surprising local businesses and non-profits from November 1st to Thanksgiving Day with their newest "Paint It Forward" event. To celebrate its one-year anniversary, as well as the upcoming holiday, the company is sponsoring "22 Days of Giving" where they will be donating original works of art or Wine and Design gift certificates to selected businesses in the Mount Pleasant area each day.
Wine and Design Mount Pleasant opened its doors one year ago. The painting party company provides the canvas, apron, paints, ...
CANDDi Launches Core V2, New Modules; Announces Four New Customer Wins
2012-11-10
CANDDi announced a major step forward in its development today with the launch of Version 2 of the CANDDi Core Prospect Analytics platform, and three new Intervention modules. The company also demonstrated serious traction by releasing case studies from four customers, using the Core platform, API, and additional modules.
CANDDi Core V2 incorporates major improvements in usability, functionality and performance for CANDDi Core customers.
CANDDi CEO Tim Langley said: "People have always liked our interface because it shows them information they can use, right ...
The E TranSlicer Cutter from Urschel Receives Industry Award at Asian Manufacturing Awards
2012-11-10
The Asian Manufacturing Awards have recognized Urschel Laboratories Inc.'s E TranSlicer Cutter as the 'Best in Food Processing Equipment' within the category of Food and Beverage Industry. Ms. Chris Tan, Regional Operations Manager of Urschel Asia Pacific Pte. was on hand in Singapore to accept the award on behalf of the company.
The cutter is manufactured in Valparaiso, Indiana, U.S.A. and was awarded for its technology solutions and valuable service to the Asian food processing industry.
Engineered to produce continuous precision slices with extensive detail given ...
William Peace University Names Debbie Potter, RN, As Director Of Health Services
2012-11-10
William Peace University (http://www.peace.edu), a private four-year university located in downtown Raleigh, has announced that Debbie Potter, RN, has been named director of health services. In her role, Potter will be responsible for overseeing the provision of care and addressing William Peace University students, faculty and staff in need of medical attention from acute illness or injury. Additionally, Potter will be working to integrate a university-wide educational program that will assist students in making better and healthier lifestyle choices. With more than 30 ...
The Daily Planet Cafe Hosts Science Cafe Event Nov. 15 To Discuss The New Dog On The Block
2012-11-10
Dean Ogan, owner of Rocky Top Hospitality (http://www.rockytophospitality.com/), has announced that on Thursday, Nov. 15, The Daily Planet Cafe will host a science cafe discussion regarding the newest dog to North Carolina - the coyote. As more coyotes migrate and settle in North Carolina, the feelings of those who see these new animals range from wonder to curiosity to fear. The event will dive into the ecology that surrounds coyotes, their behaviors and the hybrid genetics that make up our new neighbors. The event will be led by Dr. Roland Kays, who serves as the director ...
London Borough of Harrow Wins the Overall Exemplar Award 2012
2012-11-10
London Borough of Harrow has been announced the winner of the Overall Exemplar Award 2012 at the annual GeoPlace 'Everything Happens Somewhere' Conference.
The Award, which was presented at the Central London ceremony on 25th October 2012, is considered the most prestigious of all the Awards as it was voted for by the 320 delegates in attendance.
Asked to select the overall winner from those councils who had won individual awards on the day, the delegates considered the outcomes of the work done, the use of gazetteers, relevance to improving public service and the ...
Deborah Clark, Author Of 'The Unstoppable Woman's Guide to Emotional Well-Being', Chosen As Finalist For '50 Great Writers You Should Be Reading'
2012-11-10
Deborah Clark, co-author of 'The Unstoppable Woman's Guide To Emotional Well-Being' has been chosen as a finalist for '50 Great Writers You Should Be Reading'. Winners will appear in this year's edition of the book. Clark was chosen as the result of her appearance on The Authors Show Radio.
"I consider participation" stated Clark, "in the Unstoppable Woman's Library another opportunity for me to expand my writing experience. This is my third collaborative project; I still can't believe it. The excitement never ends! I told myself that I was not a writer ...
Nordisk Casino Launches Player Forum And Three Different Languages On Site
2012-11-10
Visitors in the new Nordisk Casino can now choose between 3 different languages on site, including Norwegian, Swedish and English which makes it a lot easier for Scandinavian people to read all content on page. Finnish language will soon be available. Besides review of Nordic casinos, there is also a Top 5 section of UK casinos on the site.
Furthermore a brand new forum have been launched so that players can communicate and discuss casino topics with each others. The intuitive design features of Nordisk Casino adapted with honest reviews and bonus offers. Check out the ...
Connecticut Real Estate Investors Association (CT REIA) Announces Fall 2012 Real Estate Coaching Program
2012-11-10
The Connecticut Real Estate Investors Association, or CT REIA, is announcing the start of its Fall 2012 Real Estate Coaching Program for buying, negotiating, holding and selling real estate in Connecticut. The first meeting of this 6-month program will take place on Wednesday November 14, 2012 from 6:00pm to 9:00pm at the Four Points Sheraton, 275 Research Parkway, Meriden, CT. The cost of this event varies and is dependent on which type of package interested participants choose. For more information on pricing plans, please visit http://www.ctreiacoachingprogram.com.
Students ...
Celebrate Launch of Second Language Supper Club with a Free TEFL Course from Eat Speak Enjoy
2012-11-10
To celebrate the launch of their Second Language Supper Club, Eat Speak Enjoy are giving away the first half of their on-line training course completely free of charge. Now it is possible for anyone to learn the basic principals of teaching English as a foreign language without having to pay any fees.
Inspired by the pop up restaurant movements of Paris and London, Eat Speak Enjoy is an on-line social network and training provider that helps people to meet up, eat food and learn languages in community.
The idea behind it was first conceived when teacher/founder Scott ...
LAST 30 PRESS RELEASES:
65-year-old framework challenged by modern research
AI tool helps visually impaired users ‘feel’ where objects are in real time
Collaborating minds think alike, processing information in similar ways in a shared task
Routine first trimester ultrasounds lead to earlier detection of fetal anomalies
Royal recognition for university’s dementia work
It’s a bird, it’s a drone, it’s both: AI tech monitors turkey behavior
Bormioli Luigi renews LionGlass deal with Penn State after successful trial run
Are developers prepared to control super-intelligent AI?
A step toward practical photonic quantum neural networks
Study identifies target for disease hyper progression after immunotherapy in kidney cancer
Concordia researchers identify key marker linking coronary artery disease to cognitive decline
HER2-targeted therapy shows promising results in rare bile duct cancers
Metabolic roots of memory loss
Clinical outcomes and in-hospital mortality rate following heart valve replacements at a tertiary-care hospital
Too sick to socialize: How the brain and immune system promote staying in bed
Seal milk more refined than breast milk
Veterans with cardiometabolic conditions face significant risk of dying during extreme heat events
How plants search for nutrients
Prefrontal cortex reaches back into the brain to shape how other regions function
Much-needed new drug approved for deadliest blood cancer
American College of Lifestyle Medicine publishes official position on lifestyle medicine as a framework for delivery of high-value, whole-person care
Hospital infections associated with higher risk of dementia
Thyroid dysfunction during pregnancy may increase autism risk in children
Cross-national willingness to share
Seeing rich people increases support for wealth redistribution
How personalized algorithms lead to a distorted view of reality
Most older drivers aren’t thinking about the road ahead, poll suggests
Earthquakes shake up Yellowstone’s subterranean ecosystems
Pusan National University study reveals a shared responsibility of both humans and AI in AI-caused harm
Nagoya Institute of Technology researchers propose novel BaTiO3-based catalyst for oxidative coupling of methane
[Press-News.org] CEO, First Direct Confirmed to Speak at Customer Experience Exchange for Financial ServicesCustomer Experience Exchange for Financial Services (5 - 6 February 2013); the must-attend meeting for Chief Customer Officers, VP's and Directors of Customer Experience and Customer Strategy.