New eLearning Course in Human Centric Process Analysis and Improvement Receives Strong Industry Recognition

PLANO, TX, May 13, 2013 (Press-News.org) Acuity Studio is pleased to announce that the organization's eLearning course - Human-Centric Process Analysis and Improvement - has received strong accolades from industry professionals.

The Human-Centric Process Analysis and Improvement course is an on-demand eLearning course that teaches how to use Moments of Truth and Hand-offs to effectively diagnose process deficiencies and improve business processes.

Review: Alex Morse, CTO ReviewLark and former Studio CTO of Zynga. "Every company of more than a few people could stand to benefit from this training. Highly recommended, especially for those that want to spend more time working smart and effectively versus working relentlessly."

Critical to the practice of business process management -BPM - is the ability to analyze business processes in a way that consistently leads to improvements. While the specific improvement goal may vary, the most common benefits of good process design are reduced operating cost, increased customer satisfaction, improved employee morale, and higher quality. The Human-Centric Process Analysis and Improvement course builds the skills to ensure these benefits are realized on a consistent basis.

Review: Tami Bussing, Business Analysis Consultant, TCF Bank. "It's no longer business-sustaining to simply improve a process; it's imperative to satisfy customers. The Human-Centric Process Analysis and Improvement online training program easily guides one to that greater understanding. I came away knowing how to identify those pain points in a business process, how to minimize them, and how to bring a better customer experience to the business by building an improvement landscape - one that results in customer loyalty and greater ROI - understanding it all from the human-centric perspective!"

Review: Scott Cleveland, author of the BPM Business Point of View Blog. "Acuity Studio's course is well written - providing enough information without being verbose. The testing is oriented on ensuring that the user learns the material. I would recommend this course for anyone that is serious about process improvement. They will arrive at a far better outcome as a result of taking this course."

Review: Jim Cheshire, Process Improvement Professional, United Kingdom. "I found the Human Centric Process Analysis and Improvement training to be simple to follow and full of relevant content and references -it takes the user through how to make sure the customer and the colleague are at the heart of making processes deliver the right outcome."

Review: Murad Karimi, Process Management & Improvement SME. "Interesting and very well developed. I like the gradual introduction on human thinking and asking of questions after each lesson - reinforcing alertness. I am impressed by how traditional flow-based process model vs. MOT to flow modeling relationships are differentiated. I recommend this training to corporate skill enhancers, career-minded individuals desiring to elevate their skills and job-seekers trying to enhance their knowledge and experience."

Review: Pia Kortilla M.Sc. Econ, Process Management Professional. "Acuity Studio has put together a well balanced and clearly communicated training on the essential issues in process analysis and improvement. After this training, the student has a clear understanding on the influence a customer has on process quality and how to improve process efficiency & quality by addressing moments of truth and hand-offs. The concrete exercises provided in the training enhance the learning experience."

The course is on-demand training, allowing participants to study on their own time schedule and at their own pace. It builds the skills of participants to analyze human centric processes and to identify, and evaluate, improvement opportunities. For more on the Human-Centric Process Analysis and Improvement course please visit www.acuitystudio.com/human-centric-process-analysis-and-improvement/. To purchase the course, please visit our resellers page at www.acuitystudio.com/resellers/.

Acuity Studio eLearning enhances cognitive abilities, improves observational skills, and expands professional capabilities. People are every organization's most important asset, and the interactive training experiences we deliver help cultivate that talent to its fullest potential.