Despite Challenges, MEDITECH 6.0 Customers Say They Are Not Going Anywhere

Affordability and improved usability outweighing performance

2013-05-30

OREM, UT, May 30, 2013 (Press-News.org) Ninety-five percent of current MEDITECH 6.0 customers say that despite lower-than-expected performance, MEDITECH is part of their long-term plans. Version 6.0 customers enjoy improved usability but lose performance and integration when migrating from previous MEDITECH versions. These and other key findings are highlighted in the latest KLAS report, entitled MEDITECH 6.0: A Lot of Ground to Cover.

As part of the report, KLAS interviewed MEDITECH 6.0, MAGIC and C/S customers as well as customers of ten other EMR vendors. The report focuses on various aspects of 6.0's performance, including usability, efficiency and support. Additionally, the report listed advice from current users for other providers considering 6.0.

"Providers had high expectations for MEDITECH when they announced 6.0 and in many ways the current version disappoints," said report author Jon Christensen. "It is clear from provider responses that the reasons they went to 6.0 are not lining up with the realities when they get there. Overall, customers are optimistic that things will improve, and they expect MEDITECH to make up the ground they lost."

The report compared MEDITECH 6.0's performance to that of other EMRs, including those from Allscripts, Cerner, CPSI, Epic, Healthland Centriq, HMS, McKesson Paragon, MEDITECH C/S, MEDITECH MAGIC, Prognosis, RazorInsights, and Siemens Soarian.

For more detailed information and to receive the report MEDITECH 6.0: A Lot of Ground to Cover, visit KLAS online at www.KLASresearch.com/reports. The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey of one of their current suppliers.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare.

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Despite Challenges, MEDITECH 6.0 Customers Say They Are Not Going Anywhere

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