The Brookeside Group Named 'Customer Service Consulting Practice of the Year' at 2013 Stevie Awards

Brookeside INSIGHT creators honored with two category wins at the world's premier business award competition in Las Vegas.

2014-04-16

ACTON, MA, April 16, 2014 (Press-News.org) The Brookeside Group, a consulting, training and technology firm specializing in client relationship management, took home the Gold Stevie Awards medal for 'Customer Service Consulting Practice of the Year' at the awards ceremony on Feb. 25, 2013 in Las Vegas. The Bostonbased firm was also awarded a Bronze medal for 'Customer Service Training Practice of the Year.'

"Winning 'Customer Service Consulting Practice of the Year' is a testament to our commitment to our clients and our continued success helping them create and maintain strong business relationships," said Tom Cates, president of The Brookeside Group. "We are honored to be recognized as a leader and innovator in the field of customer relationship consulting and training."

In the 'Customer Service Consulting Practice of the Year' category, Brookeside won gold for its outstanding work with a Fortune 1000 property insurer.

The client engaged Brookeside to assess and streamline their client engagement process. Brookeside facilitated an intensive session to make the process more efficient and effective. A group of key stakeholders from all levels of the organization (essentially all those who touch the process) gathered for five productive days to develop a new, customer-centric process. The new process focuses on ensuring customers renew annually while achieving business goals together.

The medals were presented by the Stevie Awards, which hosts many of the world's leading business honors ceremonies, including the prestigious American Business Awards. More than 1,100 entries from organizations around the world were submitted to this year's Stevie Awards for Sales & Customer Service. Winners were determined by a panel of industry professionals who were invited by the Stevie organization to judge finalists on a 10-point scale.

To learn more about The Brookeside Group, please visit brookeside.com or email info@brookeside.com.

About The Brookeside Group

As the leader in client relationship management and analytics for nearly a decade, The Brookeside Group provides strategic consulting services and relationship-building software tools to a broad client base, ranging from startups to the Global 1000. Brookeside's flagship product, Brookeside INSIGHT , is a patented client relationship analytics software program that helps drive long-term, mutually beneficial relationships. Brookeside's consulting and training focus on increasing revenue through growth strategies, sales force effectiveness and account planning.

For more information, visit http://www.brookeside.com

Contact Information

Kaitlyn Greene

The Brookeside Group

978.266.9876 to 246

ELSE PRESS RELEASES FROM THIS DATE:

Grand Opening of GreenBliss Lifestyle & Wellness Center

2014-04-16

Bliss Cureton, owner and founder of GreenBliss will open GreenBliss Lifestyle & Wellness store on April 17, 2014. The new retail location is in the Avenue of Fashion District in Detroit and will be one of the many new locally sought after shops. The store will carry an array of non-toxic cleaning supplies, eco-friendly home goods and offer concrete transformation services. The retail store is located in the University District, one of Detroit's most distinguished areas and aims to attract locals who want to live an eco-friendly lifestyle without breaking the bank. ...

Marie Oh Huber Attended 6th Annual DirectWomen Board Institute In New York

2014-04-16

Marie Oh Huber, Senior Vice President, General Counsel and Secretary for Agilent Technologies, Inc., attended the DirectWomen Board Institute from January 22-24 in New York City. DirectWomen, an organization formed to position women lawyers to serve on boards of public companies, selects a group of qualified women lawyers from a competitive pool of applicants across the country to participate in the three-day program. At the DirectWomen Board Institute Huber attended informational sessions on key issues facing current and future corporate directors and had the opportunity ...

Royal Dynamite Launches New Limited Edition Freetown Collection

2014-04-16

Royal Dynamite, a collaborative and unique t-shirt company that combines popular culture and community, is launching the Freetown collection of limited edition t-shirts and hats in time to commemorate Sierra Leone's 53rd Independence Day. Freetown, the capital city of Sierra Leone, was founded in 1792 as a colony for freed slaves by African-Americans, Africans and West Indians. Since its inception in 1792, a lot of historical events have taken place including its independence in 1961 and a 10 year civil war. Today, however, with a new era and powerful generation full ...

Bob Faw's "Energize" Message Reaches Worldwide Audience

2014-04-16

Bob Faw's message of simple yet effective positive change is resonating with people worldwide, driving his book, "Energize: Ignite Passion and Performance With User-Friendly Brain Tools" to No. 1 in two Amazon categories. Eventually ending up as #3 overall in Amazon Kindle Free with more than 34,500 e-book copies downloaded since April 1. "I'm blown away by the response to the book," said Bob. "I love to help people transform their lives in a positive way. It's the most deeply satisfying thing in my life. I wrote 'Energize' because I want to reach more people than I ...

Hundreds Attend Meadow Glen Grand Opening and Tour New GenSmart Suite Homes by Pardee

2014-04-16

The grand opening of Pardee Homes' newest neighborhood, Meadow Glen at Canyon Hills in Lake Elsinore attracted hundreds of home shoppers who were treated to an array of activities, including tours of the new GenSmart Suite model homes, a cooking demonstration and complimentary lunch served from The Grilled Cheese Truck of Orange County. Steady traffic on grand opening day and throughout the weekend resulted in sale of all 8 homes in the first phase release followed two weeks later by 10 homes sold in the second release. The third phase release is anticipated to take place ...

Stephanie Gause Named to Dallas Business Journal's "40 Under 40" List

2014-04-16

Bell Nunnally & Martin LLP (www.bellnunnally.com) Partner Stephanie K. Gause has been selected by the Dallas Business Journal for inclusion on its "40 Under 40" list for 2014. This distinction highlights executives and entrepreneurs 39 years of age or younger who, per the nomination criteria, "have a proven track record in both business and community involvement." 2014 marks the third straight year that Bell Nunnally attorneys have been selected to the "40 Under 40" list, with Gause being preceded by R. Heath Cheek (2013) and Christopher B. Trowbridge (2012). "Stephanie's ...

California State Food and Agriculture Secretary Karen Ross Set to Join Wine Industry Leaders at Vineyard Economics Seminar

2014-04-16

The Wine Industry Symposium Group has announced the program for the 19th Annual Vineyard Economics Seminar set for Wednesday, May 14 at the Napa Valley Marriott Hotel in Napa, California. The seminar will feature a dynamic line-up of wine and agriculture leaders including Karen Ross, Secretary of the California State Department of Food and Agriculture. Speakers will present information, share ideas and discuss some of the hottest vineyard and wine business topics including the drought, water issues, the bulk wine business and land use. Event registration is now open at ...

Living Your Extraordinary, Untapped Human Potential - The Life You Want: By Martha Burgess Novak

2014-04-16

Martha Burgess Novak has just released her new book, THE LIFE YOU WANT. Burgess Novak has a knack for showing us that nothing is as it seems in this world. The extraordinary experiences we have as human beings -- the mystical peeks behind the ordinary, the life-threatening moments that alter us forever, the moment in nature of profound communion -- are all part of a greater whole. Call it consciousness, enlightenment, or living in grace, it is a life-changing potential available to us. The revelations in this book take you behind the appearance of things, into the workings ...

Sheffer Corporation Announces Womack Machine Supply as Authorized Distributor

2014-04-16

The Sheffer Corporation, a leading manufacturer of hydraulic and pneumatic cylinders, today announces Womack Machine Supply as an authorized distributor of Sheffer products in the states of Montana, Utah, Arizona, Texas, Oklahoma, Arkansas, Louisiana, Alabama, Mississippi, Kansas, New Mexico, Nevada, Wyoming, North Dakota, South Dakota, Idaho, and Florida (panhandle). Sheffer is excited to partner with Womack Machine Supply - "they are a recognized leader in the fluid power systems and components industry and we hold in high regard their expertise and shared values of ...

Propel Announces New Promotion to Executive Leadership

2014-04-16

His promotion was based on his track record of producing results and delivering top-notch service to clients and colleagues. "Propel's ability to provide cutting edge products and superior customer service has helped us to stand out in the market," says Bryce A. Way, President & CEO of Propel. "We are fortunate to have Jerry's excellent customer service management and industry acumen to continue to grow Propel." Jerry brings more than 10 years of experience in the orthodontic field in sales management and client services. Prior to joining Propel, Jerry worked ...